Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing!!
Hi,I just want to thank springbok properties with the help selling my parents house I appreciate all their help. Alex Plaskett was really helpful from start to finish, he would contact me every day if not multiple times to keep me up to date with everything. It was a pleasure to do business with him. I highly recommend this company everything was straight forward and simple.
Paul · 25 January 2024
Agent replied · 16 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI had used springbok to sell a property…
I had used springbok to sell a property a couple of years ago so decided to use them again. Marc Silvester was my negotiator, he was very polite, informative and professional... My property was only on the market just over a week in that time I had 6 viewings... I then had an offer that Marc negotiated and wow, yes all going through now... Really quick and efficient... Thank you Marc...
Ms · 28 September 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThank you Haden Donovan and Thomas Robinson
Always quick to reply and helped my purchase proceed quickly. Any time I wanted a viewing or information on the property that the key holder didn’t know, Tom was always quick to help and get answers to me. If you want a quick purchase / sale I would go with springbok.
Ben · 21 October 2024
Agent replied · 23 October 2024
Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance.Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSo far so good
Found Springbok on a Google search after receiving terrible service from a local agent. Was really sceptical at first, but so far so good. Jack has been very professional and helpful throughout, he explained the process right from the start and answered any concerns I had about using an on line agent. Got a buyer within 4 weeks of marketing it, slightly less than the original asking price, but overall happy with what I'm getting.
Jacqui · 26 May 2023
Agent replied · 16 June 2024
Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleWe had a great experience dealing with Haden, Senior Sales Negotiator at Springbok Properties, while making an offer on a house in Congleton. …
Chris · 1 October 2026
Agent replied · 15 October 2026
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in … More
★★★★★ 5/5
GoogleJoe Yale was so quick with his response and helpful!! Couldn’t recommend him and springbok enough !
Greenhill · 21 November 2025
Agent replied · 23 November 2025
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.
Warm regards, Springbok Customer Services
★★★★★ 4/5
GoogleI did not receive confirmation of initial booking of viewings, I had to phone back to check these were done.
Once I made an offer Marc was very efficient and friendly.
Annie then took over and had been sending me regular updates and returned my calls very promptly.
Christie · 18 November 2024
Agent replied · 9 December 2024
Thank you for sharing your feedback! We appreciate you letting us know how your experience was and we'll pass it onto the team. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI have been dealing with Annie…
I have been dealing with Annie throughout my whole experience with springbok and she has been fantastic since day 1. Annie was always helpful, she has been very informative and supportive when things havent gone right unfortunately we lost our property (not our fault) but Annie was very efficient sorting out all our queries and gave me peace of mind that everything would be okay. Can’t recommend Annie enough!Kind Regards, Lydia
Lydia · 26 August 2023
Agent replied · 16 June 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotChris our sales negotiator has done a…
Chris our sales negotiator has done a first class job of securing us a sale within the first week. We are so happy we chose Springbok!
Louise · 12 September 2026
Agent replied · 22 September 2026
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotShockingly poor
Unprofessional company, first instance agreed to viewing for a property we were very keen to buy, 24hrs later contacted by springboks stating "your not sold so you cannot view"Despite the fact being mortgage free as our mortgage was all paid up 10yrs ago, and we were just shy of paying cash.Adding insult to injury contacted by company boasting how wonderful Springboks were.they don't seem to know what they're doing.
Trevor · 3 October 2023
Agent replied · 16 June 2024
Dear Trevor, thank you for your feedback. We are sorry to learn that our policy disappoints you. We agree early on with our vendors that we will not send buyers to their properties for viewings unless the buyer in question has the ability to purchase without the requirement of selling a property before purchasing onward. We do appreciate that this may not be a common practice, but ultimately is in place for our vendors to provide them with a secure and quick transaction. Please don't hesitate to contact us should you need to. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent experience and highly reccomen
The whole process of selling the house was made simple and ´painles’. We especially appreciated the support and advice of Natalie Jackson. Her professional yet warm approach made us feel involved in the process without having to worry about anything. Thank you Sprigbok and especially thank you Natalie!
Corky · 21 November 2025
★★★★★ 4/5
TrustpilotBrought a property through Springbrok
Brought a property through Springbrok, although it was a little confusing to start with, Haden dealt with everything for us and explained it all which made it all so much clearer and was very knowledgable. Thank you Haden for an excellent service keeping us up todate.
Lisa · 2 December 2024
Agent replied · 23 December 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSpringbok have done exactly as…
Springbok have done exactly as promised, the sales manager Lewis Buddle made contact with me without delay he explained his role and ensured I had his contact details I was advised re viewings booked and the property sale was agreed within a few days.All very efficient and smoothly done .
Mark · 2 October 2024
Agent replied · 23 October 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleVery pleased from start to finish they keep you informed every step of the way a very quick and efficient process
Robert · 9 October 2026
Agent replied · 15 October 2026
Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed. Please feel free to reach out with any questions.
Warm regards, Springbok Customer Services
★★★★★ 4/5
GoogleWe had joe Yale as our sales negotiator was very helpful and got us a deal we were very happy with
Erin · 8 October 2026
Agent replied · 15 October 2026
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great … More
★★★★★ 5/5
TrustpilotSmooth process and communication (L19)
We are currently in the process of buying a home via Springbok and the initial negotiator, Jamie, was a big help in making the process with them smooth and simple by being easy to contact and responsive to any calls and emails. As I say, we still have a bit to go before completion but Jamie was a huge help for us.
Liam · 22 February 2024
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMarc was my negotiator and from the…
Marc was my negotiator and from the first call was very realistic about the market and was able to quickly and efficiently give me that confidence that we would sell our house despite it being on the market for over a year. I am based out of Australia and he was able to work around my schedule with updates despite being in the UK.
Benjamin · 9 January 2024
Agent replied · 16 June 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
GoogleThe process of the buying the house was pretty simple. It might help if Springbok sorted out its communications, messages not picked up, 24 hour service not working etc etc. Read the small print as buyers are expected to pay a deposit on acceptance of offer (we were not aware of this). However, overall, a pleasing experience and Chris was excellent and communicated well and kept us up to speed on progress.
Jonathan · 20 June 2023
Agent replied · 19 June 2024
How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJasmine Little has been such a lovely…
Jasmine Little has been such a lovely person to deal with whilst selling my property. She is productive, informative, constantly stays in touch even if there is no new news. She picks her phone and responds to emails in such good time. Jamie has also been extremely professional and friendly in his service.
Katie · 30 July 2024
Agent replied · 24 August 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJoanne kept up to date at all times and really tried her best at all times
Mark · 7 November 2025
Agent replied · 12 November 2025
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJoe was really helpful
Joe was really helpful and honest with the whole process of negotiating my offer, turned out successful and got the house!
Steph · 18 September 2025
Agent replied · 23 September 2025
Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to help.
Warm regards, Springbok Customer Services
★★★★★ 1/5
GoogleHorrendous company. DO NOT USE!!!
We arranged a viewing for Tuesday and they cancelled it an hour before the …
Harry · 8 October 2026
Agent replied · 15 October 2026
Dear Harry, thank you for taking the time to leave your review, and we are sorry to hear about your experience with your viewings. Having a viewing cancelled at short notice and then arriving to find no one there after travelling an hour is … More
★★★★★ 5/5
TrustpilotRight from viewing to completion was service per excellence
Right from viewing to completion we were supported by a very responsive and supportive teamThomas Robinson was particularly very helpful facilitated a quick completion going out of his way to make sure we were happy at every stage of the processI will definitely recommend springbok to my family and friends
Ademola · 12 September 2024
Agent replied · 23 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat Start!
Just started the process and all been great so far! Emily M and Lewis keeping me informed all the way! Great to deal with!
Lisa · 12 September 2026
Agent replied · 22 September 2026
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
