Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently had an offer accepted on a…
I recently had an offer accepted on a house being sold through Sprinbok.The offer was accepted fast. The process was explained well and the entire process was seamlessThe estate agent named Haden was very helpful and a testament to the roleI would be happy to deal with Sprinbok in the future
Sam · 3 November 2024
Agent replied · 23 December 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHayden (Donovan) is a star!
Hayden (Donovan) kept us posted every step of the way with frequent contact. He was very professional but with a very friendly personality. We would highly recommend Hayden, he is a pleasure to deal with and we feel less stressed as a result of his commitment to our cause.
Shaun · 2 December 2024
Agent replied · 23 December 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI have a very good experience with your…
I have a very good experience with your company. Especially with mr.James he is very calm and friendly. I like your service very much.
Simar · 9 October 2026
Agent replied · 13 October 2026
Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.
Warm regards, Springbok Customer Services
★★★★★ 4/5
GoogleSpringbok helped us with selling our deceased mums property after 3 failed sales from estate agents. Timescale as expected. Thanks to the team that worked with us especially Tom our progressor who kept us informed of the progress of the sale right to the exchange and completion date.
Julie · 17 December 2024
Agent replied · 24 December 2024
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.
Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotHouse Sale
Mia Richardson was my contact. She was efficient and professional. The whole process went smoothly.
Ian · 21 December 2025
Agent replied · 24 December 2025
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotTaryck was amazing .
Taryck was amazing .. he was the only one who was though all the others who we delt with never answered the phone no updates .. but when we were given Taryck he was just fabulous from start to finish I can't say how amazing this guy is.
Karen · 12 December 2024
Agent replied · 23 December 2024
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotThey are very approachable and can talk freely about the sale andyour chances to get the right price.
They should be more proactive to get excellent rate, especially when the selling market was affected by the goverment and global energy crisis and cost of living. it will reduce the stress of the seller who can see agent is really taking care of you. Seller should not be phoning to se what's going on, when viewing and far apart.Ernest was very approachable when I call Springbok and had the time to talk and explain things.
Skolly · 24 May 2023
Agent replied · 16 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotTaryck was amazing !
Taryck was amazing !I was a bit apprehensive at first about the timeline expected, but we managed to find a solicitor to exchange within the time frame and it was really quick and simple! :) Taryck was very supportive, kept up informed through every step and was friendly, all things very much appreciated specially as a first time buyers. Thank you!
Fatima · 9 May 2024
Agent replied · 16 June 2024
We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAmazing!!
Hi,I just want to thank springbok properties with the help selling my parents house I appreciate all their help. Alex Plaskett was really helpful from start to finish, he would contact me every day if not multiple times to keep me up to date with everything. It was a pleasure to do business with him. I highly recommend this company everything was straight forward and simple.
Paul · 25 January 2024
Agent replied · 16 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI had used springbok to sell a property…
I had used springbok to sell a property a couple of years ago so decided to use them again. Marc Silvester was my negotiator, he was very polite, informative and professional... My property was only on the market just over a week in that time I had 6 viewings... I then had an offer that Marc negotiated and wow, yes all going through now... Really quick and efficient... Thank you Marc...
Ms · 28 September 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThank you Haden Donovan and Thomas Robinson
Always quick to reply and helped my purchase proceed quickly. Any time I wanted a viewing or information on the property that the key holder didn’t know, Tom was always quick to help and get answers to me. If you want a quick purchase / sale I would go with springbok.
Ben · 21 October 2024
Agent replied · 23 October 2024
Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance.Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSo far so good
Found Springbok on a Google search after receiving terrible service from a local agent. Was really sceptical at first, but so far so good. Jack has been very professional and helpful throughout, he explained the process right from the start and answered any concerns I had about using an on line agent. Got a buyer within 4 weeks of marketing it, slightly less than the original asking price, but overall happy with what I'm getting.
Jacqui · 26 May 2023
Agent replied · 16 June 2024
Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJoe Yale was so quick with his response and helpful!! Couldn’t recommend him and springbok enough !
Greenhill · 21 November 2025
Agent replied · 23 November 2025
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.
Warm regards, Springbok Customer Services
★★★★★ 4/5
GoogleI did not receive confirmation of initial booking of viewings, I had to phone back to check these were done.
Once I made an offer Marc was very efficient and friendly.
Annie then took over and had been sending me regular updates and returned my calls very promptly.
Christie · 18 November 2024
Agent replied · 9 December 2024
Thank you for sharing your feedback! We appreciate you letting us know how your experience was and we'll pass it onto the team. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI have been dealing with Annie…
I have been dealing with Annie throughout my whole experience with springbok and she has been fantastic since day 1. Annie was always helpful, she has been very informative and supportive when things havent gone right unfortunately we lost our property (not our fault) but Annie was very efficient sorting out all our queries and gave me peace of mind that everything would be okay. Can’t recommend Annie enough!Kind Regards, Lydia
Lydia · 26 August 2023
Agent replied · 16 June 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotChris our sales negotiator has done a…
Chris our sales negotiator has done a first class job of securing us a sale within the first week. We are so happy we chose Springbok!
Louise · 12 September 2026
Agent replied · 22 September 2026
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent experience and highly reccomen
The whole process of selling the house was made simple and ´painles’. We especially appreciated the support and advice of Natalie Jackson. Her professional yet warm approach made us feel involved in the process without having to worry about anything. Thank you Sprigbok and especially thank you Natalie!
Corky · 21 November 2025
★★★★★ 1/5
TrustpilotShockingly poor
Unprofessional company, first instance agreed to viewing for a property we were very keen to buy, 24hrs later contacted by springboks stating "your not sold so you cannot view"Despite the fact being mortgage free as our mortgage was all paid up 10yrs ago, and we were just shy of paying cash.Adding insult to injury contacted by company boasting how wonderful Springboks were.they don't seem to know what they're doing.
Trevor · 3 October 2023
Agent replied · 16 June 2024
Dear Trevor, thank you for your feedback. We are sorry to learn that our policy disappoints you. We agree early on with our vendors that we will not send buyers to their properties for viewings unless the buyer in question has the ability to purchase without the requirement of selling a property before purchasing onward. We do appreciate that this may not be a common practice, but ultimately is in place for our vendors to provide them with a secure and quick transaction. Please don't hesitate to contact us should you need to. Best regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotBrought a property through Springbrok
Brought a property through Springbrok, although it was a little confusing to start with, Haden dealt with everything for us and explained it all which made it all so much clearer and was very knowledgable. Thank you Haden for an excellent service keeping us up todate.
Lisa · 2 December 2024
Agent replied · 23 December 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSpringbok have done exactly as…
Springbok have done exactly as promised, the sales manager Lewis Buddle made contact with me without delay he explained his role and ensured I had his contact details I was advised re viewings booked and the property sale was agreed within a few days.All very efficient and smoothly done .
Mark · 2 October 2024
Agent replied · 23 October 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSmooth process and communication (L19)
We are currently in the process of buying a home via Springbok and the initial negotiator, Jamie, was a big help in making the process with them smooth and simple by being easy to contact and responsive to any calls and emails. As I say, we still have a bit to go before completion but Jamie was a huge help for us.
Liam · 22 February 2024
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMarc was my negotiator and from the…
Marc was my negotiator and from the first call was very realistic about the market and was able to quickly and efficiently give me that confidence that we would sell our house despite it being on the market for over a year. I am based out of Australia and he was able to work around my schedule with updates despite being in the UK.
Benjamin · 9 January 2024
Agent replied · 16 June 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
GoogleThe process of the buying the house was pretty simple. It might help if Springbok sorted out its communications, messages not picked up, 24 hour service not working etc etc. Read the small print as buyers are expected to pay a deposit on acceptance of offer (we were not aware of this). However, overall, a pleasing experience and Chris was excellent and communicated well and kept us up to speed on progress.
Jonathan · 20 June 2023
Agent replied · 19 June 2024
How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJasmine Little has been such a lovely…
Jasmine Little has been such a lovely person to deal with whilst selling my property. She is productive, informative, constantly stays in touch even if there is no new news. She picks her phone and responds to emails in such good time. Jamie has also been extremely professional and friendly in his service.
Katie · 30 July 2024
Agent replied · 24 August 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
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