Trusted Agent profile · Old Trafford

Springbok Properties Nationwide Old Trafford reviews

4.2

★★★★★ Great

2,210 reviews across 2 platforms

Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS

Springbok Properties Nationwide's office in Old Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 2,210 reviews on two platforms, including 758 Google reviews rated 4.1.

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4.1 / 5

758

Reviews on Google

This office

Trustpilot logo

1,452

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Springbok was very transparent in what…

Springbok was very transparent in what they were offering, how much I would walk away with, and costs that arose. My sale wasn’t straightforward, but Tom kept me, my buyer and solicitor informed about what was happening all the way through. Happy to answer questions via email, text or phone. Would definitely recommend

Vicki · 20 November 2024

Agent replied · 23 December 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Google

Annie was truely lovely to work with on the sale of our house. She was always available and willing to listen to concerns or issues thst we had and went out of her way to ensure that both sides stayed on task. I wouldn't hesitate to use Annie again, perfect service!

Alex · 17 December 2024

Agent replied · 24 December 2024

We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us. Warm regards, Springbok Customer Services

5/5

Google

Joe Yale and Mark were excellent. Supported us through a difficult time with change of government and increased pressure against landlords. Sam started off the process and Mia is seeing through the final parts of the sale. Great team effort. We would definitely use again. They have a good client base and found us buyers.

Rakesh · 17 October 2024

Agent replied · 22 October 2024

We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything else we can help with, please don’t hesitate to reach out. Warm regards, Springbok Customer Services

5/5

Trustpilot

Stress free

Part the way through the process of selling with Sam and Dan. The initial chat with Sam was brilliant and very promising then we was put in touch with Dan our local agent who do the valuation and he was just as brilliant. So far our experience has been amazing, easy and stress free. Thank you to the springbok team. Would definitely recommend to anyone.

Chris · 27 April 2024

Agent replied · 16 June 2024

We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Springbok-mia

I would put my hands up to say that i became very stressed when the sale of my house was being delayed through no fault of anyone. Mia Richardson was wonderful and signposted me and reassured me throughout the buying process, emailing when necessary but also replying to EVERY email i bombarded her with.Mia even messaged on her day off when completion date occurred

Aine · 14 May 2024

Agent replied · 16 June 2024

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

I had viewings within the first week…

I had viewings within the first week and a confirmed offer within a couple of weeks of switching to Springbok. Jasmine was always contactable and made me aware of any updates. The process took a little longer than expected on whole to complete, but this was nothing to do with Springbok. They always kept me updated and the sale was completed as soon as possible with all parties considered. Thank you!

Cara · 18 December 2023

Agent replied · 16 June 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Really helpful from the off

Really helpful from the off, explained the process easily and provided electronic copies as back up. Haden Donovan is a credit to them, knowledgeable, efficient and even kept contact with us on a Sunday morning !!! So far so good, hoping to complete purchase inside 8 weeks. Very happy with things so far.

David · 11 November 2024

Agent replied · 23 December 2024

Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out.Warm regards, Springbok Customer Services

5/5

Trustpilot

Abbie has played a crucial role as a…

Abbie has played a crucial role as a sales Progressor. She provided me regular updates. She never let the conveyancers to slow down. In fact she kept the sales moving.

Nusrat · 17 September 2026

Agent replied · 22 September 2026

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Jessica Thornton was amazing

Jessica Thornton was amazing. The whole process has been quick. They’re great at keeping you in the loop, I never had to do any chasing. I had my house on the market with a different estate agent for 17 weeks and got very little interest. They got it on the market in a few days and we’re quick at getting viewings. Still going through the sales process but so far fantastic. Highly recommend

Penelope · 28 October 2023

Agent replied · 16 June 2024

Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services

5/5

Google

Found out about springbok on Facebook!! Haden was absolutely amazing, me bring a first time buyer and had no idea what I was doing Haden made my experience stress free and easy!! Haden was there for me to contact whenever I needed !! Would definitely recommend to friends and family !!

Heidi · 3 December 2024

Agent replied · 9 December 2024

We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs, don’t hesitate to contact us. Warm regards, Springbok Customer Services

5/5

Google

Springbok and everyone we dealt with were fantastic during our recent property purchase Jamie was our first contact who explained sprinbok's process and was very quick to answer at queries I had. We were then passed on to Becci once our offer had been accepted, and she was equally as attentive, informative and efficient. From viewing to moving in took less than 3 months and that was with delays due to us and the seller

Samuel · 24 August 2023

Agent replied · 19 June 2024

Your feedback brightened our day! Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Joe Yale and Mark were excellent

Joe Yale and Mark were excellent. Supported us through a difficult time with change of government and increased pressure against landlords. Sam started off the process and Mia is seeing through the final parts of the sale. Great team effort.We would definitely use again. They have a good client base and found us buyers.

Rakesh · 16 October 2024

Agent replied · 23 October 2024

Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services

5/5

Trustpilot

Jessie was superb

Jessie was superb! She kept us upto date at every stage. She was always courteous and knowledgeable and understood the stresses of trying to seek our uk home from another continent. We had previously had time-wasters and springbok cuts all the nonsense out. I would highly recommend Jessie and springbok. We wish we had known about them when we first put our house in the market.

Kimberley · 28 February 2024

Agent replied · 16 June 2024

We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Fast, easy, Becci is a great driving force for getting things done

Great idea to have the reservation option, it made house buying far easier.Becci was my sales progression and she was brilliant. I wish I’d had to contact her sooner as she was a real driving force for kicking my solicitors up the backside when all they wanted to do was drag their heels. Thank you Becci and Soringbok for helping me purchase my home.

KL · 8 April 2024

Agent replied · 16 June 2024

We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services

4/5

Google

Overall it was a good experience. Their cash projection was much higher than we received and significantly lower that the home report value. However, the market in Aberdeen is not good just now. We did not require the money to purchase another home so it didn\'t cause us a problem. (Source : allAgents)

Jenny · 8 October 2024

Agent replied · 22 October 2024

Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Review re Becci at Springbok

Becci was the most brilliant sales progressor, property NE15. She kept me informed at every stage & recommended a great surveyor who identified a number of serious issues with the property. Becci then renegotiated the price down for me to account for these & enable my purchase to proceed. I'd definitely recommend her & Springboks again for anyone to use in future - many thanks!

Carrie · 5 March 2024

Agent replied · 16 June 2024

Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Grateful thanks

We tried to sell the conventional way but that was a waste of time, Haden at Springbok sent numerous clients to view our home and we found a great person who fell in love with the house, Haden kept us up to date on everything and we are very grateful for all his assistance.

Sylvia · 19 September 2024

Agent replied · 23 October 2024

We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

I have a very good experience with your…

I have a very good experience with your company. Especially with mr.James he is very calm and friendly. I like your service very much.

Simar · 9 October 2026

Agent replied · 13 October 2026

Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help. Warm regards, Springbok Customer Services

5/5

Google

Hayden (Donovan) kept us posted every step of the way with frequent contact. He was very professional but with a very friendly personality. We would highly recommend Hayden, he is a pleasure to deal with and we feel less stressed as a result of his commitment to our cause.

Shaun · 3 December 2024

Agent replied · 9 December 2024

Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed. Please feel free to reach out with any questions. Warm regards, Springbok Customer Services

5/5

Trustpilot

I recently had an offer accepted on a…

I recently had an offer accepted on a house being sold through Sprinbok.The offer was accepted fast. The process was explained well and the entire process was seamlessThe estate agent named Haden was very helpful and a testament to the roleI would be happy to deal with Sprinbok in the future

Sam · 3 November 2024

Agent replied · 23 December 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Hayden (Donovan) is a star!

Hayden (Donovan) kept us posted every step of the way with frequent contact. He was very professional but with a very friendly personality. We would highly recommend Hayden, he is a pleasure to deal with and we feel less stressed as a result of his commitment to our cause.

Shaun · 2 December 2024

Agent replied · 23 December 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

4/5

Google

Springbok helped us with selling our deceased mums property after 3 failed sales from estate agents. Timescale as expected. Thanks to the team that worked with us especially Tom our progressor who kept us informed of the progress of the sale right to the exchange and completion date.

Julie · 17 December 2024

Agent replied · 24 December 2024

Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services

4/5

Trustpilot

House Sale

Mia Richardson was my contact. She was efficient and professional. The whole process went smoothly.

Ian · 21 December 2025

Agent replied · 24 December 2025

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Taryck was amazing .

Taryck was amazing .. he was the only one who was though all the others who we delt with never answered the phone no updates .. but when we were given Taryck he was just fabulous from start to finish I can't say how amazing this guy is.

Karen · 12 December 2024

Agent replied · 23 December 2024

Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.Warm regards, Springbok Customer Services

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