Trusted Agent profile · Ocean Way
★★★★★
351 reviews across 1 platform
Unit 8 The Blake Building, Ocean Way, SO14 3LN
Leaders Waterside Properties Sales's office in Ocean Way, at Unit 8 The Blake Building, is rated 4.5 out of 5 across 351 reviews on 1 platform, including 351 Google reviews rated 4.5.
Every review we hold for the Ocean Way office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Leaders. Emily did a great job showing us the apartment, giving us all the information we needed and was very efficient working through a time they just changed their system. She was very polite, professional and approachable. We are very happy with our new place and know that they will help out with whatever would come up regarding the renting.
5/5
GoogleEmily was very professional and she made the whole experience comfortable. Thank you Emily! Highly recommended.
4/5
GoogleOur new property moving with Leaders was smooth, although they could had improved the fact that the flat was painted when we were already moved in the rest of it is fine, efficent and professional.
Hi Virginia, many thanks for your review! We're glad everything when smoothly for you.
5/5
GoogleSales team was fantastic, very fast, responsive and professional. Whitney in particular was incredible, very helpful and patient through quite a stressful process.PositiveResponsiveness, Quality, Professionalism
Dear Ben Shaw, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ocean Village. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThank you to Hannah for all her assistance during our recent purchase :)
4/5
GoogleWe had a few miscommunications/misunderstandings here and there, but overall a positive experience with fast response to emails and very pleasant and polite staff.PositiveResponsiveness
Hi Andi Elliott, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ocean Village branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Ocean Village
5/5
GoogleThe sales team at Ocean Village have been professional, constructive, communicative and approachable. They give a high level of service and I would certainly use them again and would be happy to recommend them. Historically I have used other estate agents in Southampton, but this branch of Leaders has been head and shoulders above all of them.
5/5
GoogleFirst class service from Whitney at Leaders. Great professionalism and knowledge throughout the process of us purchasing our property.PositiveProfessionalism
Dear Paul Cave, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleExcellent property management by Ellie at Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sanjay Nagchowdhury, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFirst time into renting and Emily and the whole team have been ever so helpful in making sure I secured the property in just 4 days! Excellent service and could not fault them with anything. Furthermore, they took initiative in ensuring that my furniture was well-received in a timely manner. Definitely will recommend them!
5/5
GoogleI brought my first property through Ocean Village Leaders and I can't recommend them enough. Great service and always available when you need them.
Hi Matthew, thanks for this great review about the Leaders team at Ocean Village. We are so pleased that the team had been able to provide such great service and help you with the purchase of your first property. We will pass these comments onto the team. Kind Regards, Leaders
5/5
GoogleEasy to work with and get back to you nice and quickly, super friendly and informative.PositiveResponsiveness, Professionalism
Hello Sarah Poole Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleVery helpful agent. The whole process has been arranged perfectly.
Dear Alex Wang, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRichard and Whitney at Leaders did a great job in helping us to sell our property. They worked very hard to get the right price for us. If we had any questions they were always available to discuss. Competitive fees and good location for an office at the marina. Good reputation, would highly recommend.
4/5
GoogleLeaders have provided a good service and I am confident using their services that my interests and those of my tenants are being looked after.
Thanks for your review Miles, we are always looking at ways to improve our service. If you have any suggestions then please do get in touch to discuss them further.
5/5
GoogleIn my time living in Southampton, I have dealt with many estate agents and the service provided by Leaders is by far the best. Holly and Emily both showed an exceptional level of professionalism. Because of this I would have no hesitation in recommending Leaders to anyone looking to rent/buy.
5/5
GoogleGreg Kelly and Emily have excellent at finding us new tenants even thru lockdown thank you.PositiveResponsiveness, Professionalism
Hi Jenny Andreae, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ocean Village branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Ocean Village
5/5
GoogleLeaders provided us with a an outstanding level of service at every step. Their team is very knowledgable, professional & friendly. I would have no hesitation in recommending them & will certainly be using them again in the future for both my sales & letting requirements - Buy to Let Landlord
5/5
GoogleGreat service from Richard and Whitney at Leaders. Would highly recommend them.
Hi Diane Seaman, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ocean Village branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
1/5
GoogleStay away!! These people are only after your money. I have made the worst mistake of my life renting through them. I have been living in an apartment without proper heating or hot water. They never reply to emails. Today makes it 16 days I moved into an apartment with a faulty boiler.
5/5
GoogleExcellent communication and service. Especially sales manager Richard and Negotiator Whitney. thank you both for such good service!!!
Hi Xi, we are so happy to read such a great review about the team at Leaders Ocean Village in Southampton! We are so pleased to read that Richard and Whitney have both been able to provide you with such great service throughout your dealings with them. We will ensure that your comments are passed onto them so they are aware of your thanks and appreciation. Kind Regards, Leaders
5/5
GoogleExcellent buying service from start to finish, with viewings, updates, and chasing other parties through to completion.
Hi Jonathan, thank you so much for your positive comments about Leaders Ocean Village, Southampton. We are so pleased that the team were able to provide you with such a great service throughout the purchase of your property! We hope you are happy with your purchase and if there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleVery helpful so far, I have been dealing with Greg and he's been able to help with any inquiries we've had so far. I hope they will continue to be just as helpful as they've been so far in the future as well. I would recommend them to everyone.
5/5
GoogleThis company has an exceptional manager who leads his team from the front. Staff are very knowledgable and polite.
Hi Colin, many thanks for taking the time to leave a review. We are delighted you have been happy with the service. We'll be sure to pass on your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Waterside Properties Sales's Ocean Way office has 351 reviews across 1 platform: 351 on Google.
Leaders Waterside Properties Sales Ocean Way is rated 4.5 out of 5 across all 351 reviews, and 4.5 out of 5 on Google from 351 reviews.
Leaders Waterside Properties Sales Ocean Way, Unit 8 The Blake Building, Ocean Way, SO14 3LN.
