Trusted Agent profile · Oakengates

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DB Roberts Oakengates reviews

4.7

★★★★★ Excellent

654 reviews across 2 platforms

6 Oxford Street, Oakengates, TF2 6AA

DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.

Google logo

4.9 / 5

376

Reviews on Google

This office

Trustpilot logo

278

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Oakengates

Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property

Reviews

Every review we hold for the Oakengates office, from every platform, shown as written. First names only.

5/5

Google

Friendly yet professional service as always from Tia. Thank you!

Sophie · 13 August 2025

Agent replied · 13 May 2026

Thank you Sophie. We’re so pleased Tia’s friendly and professional approach stood out for you.

5/5

Trustpilot

I was very much enjoying the experience…

I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move

James · 17 November 2023

Agent replied · 12 June 2024

Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.

5/5

Google

I am pleased to give Nicole Stiller this rating for the work she does overseeing the management of my rental policy. Nicole always responds quickly to any questions I might have, and helps to keep …

Rob · 8 October 2025

5/5

Trustpilot

Professional yet efficient and friendly…

Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.

Danielle · 25 June 2024

Agent replied · 23 August 2024

Thank you for sharing your positive experience with Emily and our team at DB Roberts!

5/5

Google

Bethany sorted out my problems with energy suppliers very quickly and efficiently, thankyou

Penny · 22 June 2025

Agent replied · 9 November 2024

We’re glad to hear everything is all sorted! If you need any further assistance, don’t hesitate to reach out. Thank you for your kind feedback!

5/5

Google

She was very pleasant and happy and I was satisfied with her job

Michael · 22 June 2025

Agent replied · 22 June 2026

Thanks for sharing, Michael. It’s great to know you were happy with the support you received.

5/5

Trustpilot

Great service

Very helpful and made things run smoothly

Le · 29 May 2026

5/5

Trustpilot

Excellent customer service

Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.

Jacqui · 8 August 2024

5/5

Google

Great company to deal with. Very helpful,friendly service and all ways with a very professional approach. Lisa at Oakengates branch looked after my family's rental property for many years. I would therefore highly recommend Db.Roberts as a letting agency.

Jane · 22 June 2023

5/5

Google

Professional agency, quick contact, we recommend.

Dariusz · 2 September 2025

Agent replied · 9 September 2025

Thank you for your kind feedback Dariusz. We’re delighted to hear you had a positive experience and we appreciate your recommendation.

5/5

Trustpilot

Great Service

Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.

Stuart · 23 September 2024

Agent replied · 28 October 2024

Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.

5/5

Trustpilot

Easy letting process

The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.

Jimmy · 28 January 2026

5/5

Trustpilot

Extremely happy with my experience with…

Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you

Adam · 22 January 2024

2/5

Trustpilot

If you use DB Roberts and sell your…

If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.

Bill · 6 June 2023

Agent replied · 12 June 2024

Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts

5/5

Google

D B Roberts Lettings are a fantastic team. All the staff are so warm, friendly and helpful with one member who particularly stands out for me and that Nicole! Nothing is too much trouble and I feel like she always goes that extra mile!

Debra · 22 June 2025

5/5

Trustpilot

Great support as always from Bethany…

Great support as always from Bethany and DB Roberts team.

Rafiki · 28 April 2026

5/5

Google

Really appreciate the support from viewing to moving. Really good cooperation from Tia Scott & team Db roberts. Highly recommend for renting, buying real estate.

Deep · 24 December 2025

5/5

Google

Thank you for sending the lovely Alison for my house inspection yesterday. She is always so friendly and I look forward to her visits. She is professional but has a warmth that makes you feel like you are with a friend. Thanks again.

Rachael · 22 June 2025

5/5

Trustpilot

Emily was very helpful and efficient

Emily was very helpful and efficient, excellent communication and I was very pleased with the service received

Emma · 22 August 2024

5/5

Trustpilot

Continuing a great relationship

We’ve worked alongside Bethany and the DB Robert’s team for some while and find them all great to work with. Very affable, astute and accommodating. Many thanks

Jonathan · 27 November 2025

5/5

Google

Great service and communication. Very approachable agent. Super fast referencing!

Leigh · 22 June 2025

Agent replied · 9 November 2024

Thank you, we appreciate you taking the time to share your experience!

5/5

Trustpilot

A fantastic service

A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.

Mark · 20 June 2024

Agent replied · 23 August 2024

Thank you for your valuable feedback! We look forward to continuing to work with you!

5/5

Trustpilot

Great Estate Agents

Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.

Issy · 1 April 2024

5/5

Trustpilot

Nicole at DB Roberts Oakengates

Nicole at DB Roberts Oakengates, was quick to respond to me and kept me updated throughout. She was fast and efficient.

Shonna · 24 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews
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