5/5
GoogleGreat contact from property manager.
Agent replied · 9 November 2024
Thank you, we appreciate you taking the time to share your experience!
Trusted Agent profile · Oakengates
Verified
DB Roberts Oakengates reviews
★★★★★
654 reviews across 2 platforms
6 Oxford Street, Oakengates, TF2 6AA
DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.
About DB Roberts Oakengates
Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property
Reviews
Every review we hold for the Oakengates office, from every platform, shown as written. First names only.
Google5/5
GoogleNice home, good neighborhood, letting agency on point. Attended to us on every point of need. Regular and timeous inspections, communications lines on point and have a goal to maintain a professional healthy landlord and tenant relationship.
5/5
GoogleGreat service and pleasant staff
Agent replied · 22 June 2026
Thanks for your kind words, Jackie. We’re pleased our staff made a positive impression.
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. Kept us up to date along the way and tried to make things as easy as possible. Very much appreciated.
Agent replied · 28 October 2024
Thank you so much for your kind words! If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best!
5/5
GoogleDB Roberts Lettings are the best. Alison the agent lady who came on inspection, is the best, she's professional, friendly and of course respectful . …
5/5
TrustpilotBethany was really helpful sorting my…
Bethany was really helpful sorting my move, the process was painless and easy, highly recommended
5/5
GoogleTIA HELPS ME A LOT FOR SMOOTH AND CONVINCE PROCESS FOR RENTING HOUSE. SHE IS SUPERB AND SUPPORTIVE. THANK YOU
5/5
TrustpilotClaudia provided a great service.
Claudia was pleasant to work with and understood my needs. She worked to make my transaction smoother and quicker.
5/5
TrustpilotAmazing service by the lovely Tia
Amazing service by the lovely Tia. Helped me every step of the way to secure our new rental property, answered every question I asked and was fast at keeping me updated. I couldn’t be happier with the service provided by herself, such a happy friendly lady! Super duper service from DB Roberts. 10/10 Thankyou so very much
5/5
TrustpilotThey made us feel very comfortable &…
They made us feel very comfortable & kept us update throughout our process with the house hunting. The whole team have been Lovely.
Agent replied · 28 October 2024
Thank you for your lovely feedback! We’re pleased to know that you had a positive experience with our team. If you need any further assistance, please don’t hesitate to reach out.
5/5
TrustpilotAmazing service
Amazing service, right from the first visit for valuation. Superb communication, lots of viewings planned and confirmed by texts, delighted that the house sold on first viewing!
Agent replied · 23 August 2024
Thank you for your wonderful feedback! Congratulations on selling your house on the first viewing! If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotBrilliant Service
Effective and efficient communication. Polite and professional at all times. Lovely friendly staff. Very supportive of my personal situation. Went the extra mile to help and accommodate.
Agent replied · 23 August 2024
Thank you for your kind words about our team! Your feedback means a lot to us.
5/5
GoogleExcellent service from DB Roberts-Estate agents and Letting! They were professional, responsive, and helped me find a great property. The communication was clear, and they made the entire process smooth and stress-free. Highly recommend!
5/5
TrustpilotWe cannot commend Emily highly enough
We cannot commend Emily highly enough. From day one, not only did she efficiently & professionally manage enquiries but she proactively sought prospective purchasers for our property. She was always aware & up to date regarding the process & was a pleasure to deal with. We believe ourselves to be fortunate to have had Emily as our primary point of contact.
5/5
TrustpilotGreat
Friendly, thorough and helpful. Tia was great at organising the whole process for us.
3/5
TrustpilotDB Roberts & Partners offers a decent…
DB Roberts & Partners offers a decent service, keeping everything running smoothly and staying honest. The staff, like Tia and Emily, are friendly and professional, ensuring good communication throughout processes like renting or selling property. Overall, it's an average experience with some standout interactions, but nothing overly extraordinary.
5/5
TrustpilotMoved Management Company to DB Roberts
We have moved management companies and Lisa Edwards has been really helpful- thank you
5/5
TrustpilotVery helpful
Very helpful, Great People to deal with!
Agent replied · 4 October 2026
Thank you so much for your kind words!
5/5
TrustpilotFantastic service very helpful would…
Fantastic service very helpful would highly recommend
5/5
GoogleI would recommend them anyday , anytime. They are the best and their patience is top notch and it was an absolute pleasure working with Tia , she is amazing
5/5
GoogleUsing DB Roberts to manage my property has been great. The service provided by Nicole, as my property manager, has been seemless! I would recommend anyone to use their services.
1/5
TrustpilotBy far and away the worst estate agents…
By far and away the worst estate agents in Shropshire, from the snotty attitude of its ‘sales negotiators’ to the lack of communication, throw in a couple of ‘Ghost viewings’ and not being able to find my own listing anywhere, how they are still in business is beyond me, if you are thinking of selling, buying or renting please please please do yourself a favour and go to a competitor, you can thank me later.I will never deal with these inept fools ever again, they just suck the nice right out of you!!!!
1/5
TrustpilotAwful Company
Following the death of my father, I sold the house just shy of 12 months post his death, no issue with the sale.My experience relates to the email received this week from DB Roberts stating a “Happy Anniversary” it’s been five years since you moved. The email then went on to push me to sell with them again!Although years have passed, this email from them still upset me.I have emailed DB Roberts twice and both emails ignored. Obviously don’t careInteresting GDPR came into effect a year after I sold and I’ve not given permission to hold my details. So second issue is the breach in my privacy and data.The stigma of being an estate agent in the days of gazumping just goes to show that 30 years on, still haven’t become professional
5/5
GoogleHad a mid-term property inspection today and was really pleased with how it was handled. They carried out the inspection efficiently and the whole process was quick and straightforward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
