5/5
GoogleLovely management of property. Communication always effective and efficient.
Agent replied · 8 December 2024
Thank you for your feedback! We're always here to help.
Trusted Agent profile · Oakengates
Verified
DB Roberts Oakengates reviews
★★★★★
654 reviews across 2 platforms
6 Oxford Street, Oakengates, TF2 6AA
DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.
About DB Roberts Oakengates
Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property
Reviews
Every review we hold for the Oakengates office, from every platform, shown as written. First names only.
Google5/5
GoogleHigh level professional team for letting services! Thanks to the team who is capable to manage all the processes smoothly and provide all the information promptly wherever required. We recommend to go with DB Roberts for any lettings planning for future.
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Agent replied · 23 August 2024
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
5/5
GoogleIts always great to see the lettings team at Oakengates. Always helpful, and with many years of experience. You can be sure that Lisa and the team will look after your lettings and maintenance needs.
1/5
TrustpilotThis company is an absolute joke
This company is an absolute joke, as they are commissioned based they only have their own interests at heart and are not interested in helping secure a property I was trying to purchase,I had a purchase with them agreed and the house taken off the market,Only to find out they still allowed others to view the proper And make offers to the vendor and sell the property fromUnderneath me, causing me to lose time and the property and money after instructing solicitors and paying a mortgage broker to get me the best deal,My advice to anyone reading this, is DO NOT buy with this company and avoid at all costs, they definitely can’t not be trusted and will screw you over to make a few more pennies for their own pocket.
5/5
TrustpilotTia Scott at Oakengates branch was…
Tia Scott at Oakengates branch was really great, she makes the process look very easy.
5/5
GoogleGood people Kind and friendly and very helpful.
Agent replied · 22 June 2026
Thank you Richard for your lovely feedback. We’re glad our team made a positive impression!
5/5
GoogleDB Roberts have managed two properties for me for a number of years. When issues have arisen (urgent repairs at times) the response (communication and action) has been excellent. The team have always been efficient, helpful and friendly. Thank you!
5/5
GoogleBeautiful rooms and apartments Excellent in customer service Very understandable Agent,Bethany Steven’s was great,when it comes to renting,look no where else
5/5
GoogleMy sincere thanks go to the DB Roberts team for their all support for excellent property management and appreciate the prompt and professional handling of all repair requests. …
5/5
GoogleHad our property inspection with Alison today, always a chilled, nice experience, she’s so friendly and professional and a real joy to chat to!
5/5
TrustpilotBethany was extremely professional and…
Bethany was extremely professional and helpful! I would highly recommend DB Roberts Properties.
5/5
GoogleReally polite, informative and very quick to send out contractors. Very highly recommend
5/5
TrustpilotEveryone at DB Roberts is excellent!
Everyone at DB Roberts is excellent at their job. All correspondents were handled with pristine attention to detail and amazing work by all involved. A special mention has to go to Alex who helped us in the first instance and always checked on us before and after our house viewings. He is a credit to the company and should be commended for his efforts in trying to find our forever home.
5/5
GoogleVery helpful, proactive and responsive team!
Agent replied · 8 December 2024
Thank you for your kind words! If there's anything else we can assist you with, we're always here to help.
5/5
GoogleThe whole team has been incredibly professional, friendly and supportive throughout. Bethany now manages my properties and I know she's at the end of the phone and is always ready to help, which is so important and appreciated.
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 23 August 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotExcellent service from Bethany today
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
5/5
TrustpilotAlways a polite and professional…
Always a polite and professional response when I telephone.No question was too small. Answers were thoughtful and honest.Documents soon sent.very professional service.
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
5/5
TrustpilotExcellent Customer Service
Dealt with Emily who was friendly, helpful and polite.
5/5
TrustpilotEmily was amazing nothing was too much…
Emily was amazing nothing was too much trouble a true professional thanks Emily
5/5
GoogleAlison carries out the property inspections and is super lovely and does an excellent job
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
