Trusted Agent profile · Oakengates

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DB Roberts Oakengates reviews

4.7

★★★★★ Excellent

654 reviews across 2 platforms

6 Oxford Street, Oakengates, TF2 6AA

DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.

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4.9 / 5

376

Reviews on Google

This office

Trustpilot logo

278

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Oakengates

Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property

Reviews

Every review we hold for the Oakengates office, from every platform, shown as written. First names only.

4/5

Google

Megan was, Proficient, friendly, and really understood what I needed.

Osakpolor · 22 June 2025

5/5

Google

Tia has been amazing with everything and would highly recommend.

Josh · 22 June 2025

5/5

Trustpilot

Highly recommended for a tricky sale

We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.

Xx · 28 August 2024

5/5

Google

We have been letting long term with DB Roberts & what can I say they are brilliant ! …

Jess · 2 September 2025

Agent replied · 13 May 2026

Thank you for taking the time to share your experience Jess! We’ll make sure Allison and Megan see your kind comments.

4/5

Trustpilot

The way my calls and inquiries were…

The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.

Samson · 19 September 2024

Agent replied · 28 October 2024

Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.

5/5

Trustpilot

Professional and efficient service

I have been with DB Roberts for some years now and they have always been very professional with their service. They have always provided good advice and use reliable tradespeople to carry out works at reasonable rates. I particularly appreciate the efforts of Nicole and Lisa who have always been available to provide support and advice. Having the stability of being with a company which has been around for many years is important ; and for those looking for an Estate Agent, I would highly recommend this team.

John · 17 August 2024

5/5

Google

DB Roberts have been managing my rental property for a long time and have the staff that provide a very efficient service. It would be unfair to a number of the DB Robets that I have dealt with over the years but recently I have been …

Ahsan · 8 October 2025

5/5

Trustpilot

Very good communications and service

Very good communications and service, Emily kept us up to date all through the selling process. We were also advised of properties available to purchase in our price range.

Rose · 3 October 2024

5/5

Google

Friendly and helpful.

Patience · 24 January 2026

Agent replied · 3 August 2026

Thank you for your review!

5/5

Google

She very nice and respectful, she knows what she is doing moment she gets into the house starts her work.

Juliet · 13 August 2025

Agent replied · 13 May 2026

Thank you Juliet. We’re delighted to hear you had a positive experience and found our Lettings team member professional and respectful. Your feedback is very much appreciated.

5/5

Google

My experience with db Robert agent was excellent. She was really friendly and sweet. Keep it up.

Jane · 13 September 2025

Agent replied · 13 May 2026

Thank you so much for your kind words Jane. We’re delighted to hear you had such a positive experience!

5/5

Google

Very smooth process of moving into the new house. Great communication throughout and customer service. Thank you!

Naomi · 13 September 2025

Agent replied · 13 May 2026

Thank you so much for your kind words Naomi. We’re thrilled to hear your move went smoothly and that you felt well supported throughout!

5/5

Trustpilot

I have used DB Roberts as my letting…

I have used DB Roberts as my letting agents for a number of years now. In all that time, I have found the service they provide to be very professional. My more recent interactions with Nicole have lived up to this. Nicole has dealt with my queries and property related issues very promptly. Tradespeople have been engaged swiftly ensuring work is completed with minimal disruption to tenants. Where there have been questions, Nicole has quickly had these answered.

S · 23 August 2024

5/5

Trustpilot

DB Roberts always give me great service

DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay. My properties have been in their hands for about 10 years now and they have not let me down thus far.

Mrs · 13 June 2024

Agent replied · 12 June 2024

Thank you for your positive feedback about DB Roberts and our property management services! We appreciate your trust and loyalty over the years.

5/5

Trustpilot

Bethany is a star

Bethany is a star! Bethany has always communicated well regarding any works that need doing to our home and never complains even when I feel like I’m nagging. Couldn’t ask for a nicer property manager

Taylor · 24 May 2024

5/5

Google

The lettings team at DB Roberts have gone above and beyond with getting my house on the market and ready for rental. They have advised me from the beginning, of everything that I have needed to get in place to make the property compliant. …

David · 8 October 2025

5/5

Google

Alison was very kind and really amazing.

Karolína · 22 June 2025

5/5

Trustpilot

Best estate agents ever

Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously. They'll be the first ones I'll call as soon as I get my own property. Special shout to Nicole Stiller......She's the best!! Thank you DB Roberts

Anonymous · 9 July 2024

5/5

Google

Would recommend DB Roberts. Alison who does the property inspections, and Nicole the property manager are very professional and helpful

Logan · 22 July 2025

Agent replied · 22 June 2026

Thank you for the great review, Logan. We’re so pleased to hear you’ve had a positive experience with both Alison and Nicole from our Lettings and Property Management team!

5/5

Trustpilot

A positive selling experience

Emily has been a great point of contact. She has supported us through both buying and selling our house. She has always been very approachable and helpful, as well as setting up appointments for us to host viewings.

R · 12 March 2024

5/5

Trustpilot

So happy with dbroberts very friendly…

So happy with dbroberts very friendly and professional I've been with them for a few years now Nicole is alway happy to help and has made renting my property out effortless would highly recommend

Emma · 25 May 2024

5/5

Google

Alison always does our inspections and alway is so helpful and friendly while visiting.

Daniel · 17 June 2026

5/5

Google

DB Roberts are a brilliant Letting agent, we have been renting for 2 years now and there is never an issue to get things sorted & repaired. We even have our checks all done on time and lovely staff who complete this with …

Tracie · 8 October 2025

5/5

Google

Straight forward and easy service, excellent team.

Rapheal · 24 November 2025

Agent replied · 24 March 2026

Thank you Rapheal. We’re really pleased to hear that you found the process straightforward and that our lettings team provided an excellent service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews
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