Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used the Stapleford branch of Robert Ellis to sell our home in 2021 and we were very impressed with their communication and efficiency throughout the process, especially with the chaos of the stamp duty holiday going on! They are the only estate agents who we would trust to give an accurate market value of a property and if we needed to use them again we wouldn't hesitate. Thanks again to everyone in the team :)
Rebecca · 25 August 2022
Agent replied · 26 October 2024
Dear Rebecca Potts,
Thank you for your wonderful review. We are delighted to hear about your positive experience with our Stapleford branch. Your kind words regarding our communication and efficiency, especially during the challenging stamp duty holiday, are greatly appreciated. It is gratifying to know that you trust our market valuations. We are here for you whenever needed and look forward to assisting you again.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMy husband and I have been on a very long, very hard journey to sell our house. Issues with HS2 and then the pandemic made it all a lot harder thank it needed to be. We dealt primarily with Debbie and god love that woman, what a job she has had with us. She has had to call me 5 times to tell me that my sale had fallen through. She has honestly been a rock through the whole thing and we could not have done it without her! Give the woman a pay rise as she is worth her wait in gold!PositiveResponsiveness, Quality, Professionalism, Value
Emma · 25 December 2021
Agent replied · 24 December 2024
Dear Emma Wilson,
Thank you for your outstanding review. We are thrilled to hear that Debbie has been such a supportive and integral part of your home-selling journey. Your kind words emphasize her dedication and professionalism, qualities we deeply value at Robert Ellis Estate Agents & Lettings Stapleford. We are committed to providing exceptional service, and your recognition of Debbie's efforts truly highlights our team's commitment to our clients.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleAppreciate Louise’s arrangement of the visit and her excellent service in providing details of introducing the house information and features! thanks again Louise
Nick · 15 April 2026
★★★★★ 5/5
TrustpilotFantastic service from Arnold…
Fantastic service from the Arnold Branch in selling my property. Special mention to Lauren who held this sale together relentlessly through to completion. Cannot praise enough heart❤️
Stacey · 29 September 2024
★★★★★ 5/5
GoogleExcellent professional advice given from start to finish, letting my father's property out. Very friendly and approachable. Nothing was too much trouble for them. Can totally recommend them. Wendy and Millie helped us to achieve everything necessary to put in place a good tenant and make this first time experience of renting out a property plain sailing. Thank you so much!
Jennie · 29 September 2023
Agent replied · 26 October 2024
Dear Jennie Dunn,
Thank you for your outstanding five-star review and for choosing Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your positive experience with our team. Wendy and Millie are dedicated professionals, and it’s wonderful to know they made the process seamless for you. We appreciate your commendation and look forward to serving you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe have just exchanged contracts and this was our first time as sellers, so we were a bit nervous and not sure as to what to expect. We received an offer after our very first viewing and Debbie from the Stapleford office was amazing throughout the whole process. She kept us updated at all times and was very helpful in getting some important bits done toward the end, especially in terms of chasing and liaising with different people to make sure everything proceeded smoothly. Thanks a ton for all your hard work Debbie! - Jyo & IkerPositiveResponsiveness, Quality, Professionalism, Value
Jyothika · 25 August 2021
Agent replied · 26 October 2024
Dear Jyothika Kumar,
Thank you for your glowing 5-star review. We are thrilled to hear your first selling experience was seamless and successful. Debbie's dedication to professionalism and efficiency exemplifies our commitment to clients. Your satisfaction with our service highlights the quality and responsiveness we strive for.
Your positive feedback is greatly appreciated and motivates us to maintain the high standards you have described.
Kind regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMillie dealt with us during out application process and was prompt with replies and always willing to answer any questions that we had. And since moving into thw property let by Robert Ellis we have been so impressed. There have been a couple of things we have needed to contact them about in regard to the house and every time they have dealt with our queries so swiftly and professionally. It has made us feel really valued and looked after, where we both had previous experience of feeling like an inconvenience to landlords/ letting agents in the past. We are so impressed by Robert Ellis as a letting agency, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Lizzi · 25 August 2021
Agent replied · 26 October 2024
Dear Lizzi Ralling,
Thank you for your fantastic review. We are delighted to hear about your positive experience during your application process with Millie and throughout your tenancy with us. It is our utmost priority to address all inquiries swiftly and professionally, ensuring our clients feel valued and well taken care of. Your recommendation means a lot to us, and we are thrilled to have exceeded your expectations.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMillie at Robert Ellis was extremely helpful in helping us to rent a property in Bramcote. She was extremely responsive to our emails and queries and did everything she could to make the process as stress-free as possible. The application documents were sent and processed quickly and she kept us informed at all times. We have had some very stressful experiences with letting agents before, and in particular with poor communication, so we were very happy with the service, and very much enjoying living in the new home!
Kyle · 25 August 2021
Agent replied · 26 October 2024
Dear Kyle Harrington,
Thank you for your glowing review of Millie's service at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that she exceeded your expectations and made your rental process smooth and stress-free. Your positive feedback is greatly appreciated, and we are thrilled to know you are enjoying your new home in Bramcote. We strive to maintain high standards of communication and professionalism for all our clients.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleRobert Ellis are our go to estate agents for all our house related needs. They are trust worthy, thoughtful and helpful without pushing you into anything. They take time to listen to your personal circumstances and offer advice and guidance which is best suited to your needs. They understand the magnitude of moving house and the impact this has on the whole family. I would always recommend them to anyone. Particularly more vulnerable house sellers/ buyers- older people, first time buyers, single parent families etc. 100% trust worthy.PositiveResponsiveness, Quality, Professionalism, Value
Sophie · 25 August 2021
Agent replied · 26 October 2024
Dear Sophie Batten Holdway,
Thank you for your glowing review of Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that our commitment to trustworthiness, thoughtfulness, and tailored guidance has made a positive impact on your experiences. Supporting clients through significant life changes is our priority, and your recommendation for vulnerable buyers and sellers is greatly appreciated. Your feedback inspires us to continue providing exceptional service to everyone.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI received excellent customer service from Robert Ellis, from viewing properties to signing my first tenancy agreement. They were courteous, professional and very prompt in keeping me up to date through the entire process. Millie who dealt with my application was superb, excellent and prompt in communication and treated me with care during this stressful time. I also communicated with Amy and the other members of the team and I cannot fault the service I received from them all. Joe who showed me around a couple of the properties was very friendly and happy to answer all my questions. I'm so pleased with the service I have received from you all. Many thanks to you for helping me find a home! :)PositiveResponsiveness, Professionalism
Ahlam · 25 August 2021
Agent replied · 26 October 2024
Dear Ahlam Riyashy,
Thank you for your glowing review. We are delighted to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford has been so positive. Your kind words about Millie, Amy, Joe, and the rest of our team underline our commitment to providing courteous, professional, and responsive service. We are thrilled to have assisted you through the tenancy process and are pleased you found a home.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMy husband and I have been using Robert Ellis services for 4 years now, and we have always found Wendy and the staff incredibly friendly, helpful and professional. I would definitely recommend Robert Ellis, from someone who has recently moved out of one of their properties into a new one, the process has been easy and the team have guided us every step of the way. Wendy at Robert Ellis is so lovely, and my family and I really feel like over the years she has always had our best interests at heart and has helped us wherever she can. Amy has also recently been someone who has been super helpful and is always a pleasure to talk to. Couldn't recommend this estate agency enough! 5 stars! *****
Laura-Jean · 25 August 2021
Agent replied · 9 January 2025
Dear Laura-Jean Barron,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear about your positive interactions with Wendy, Amy, and the rest of our team over the past four years. Your recommendation is greatly appreciated, and we are pleased that we've been able to support you through your moves. We look forward to continuing our relationship and assisting you and your family in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleExcellent service, professional in approach and ready to be flexible in marketing strategy, Robert Ellis did a great job selling our house. From an initial appraisal from Nathan to close support and excellent communication from our key contact Debbie we were very satisfied with the service we received. Always on the ball and ready to go the extra yard at what was not an easy time to sell a house they did everything we asked and got the house sold. Highly recommended.PositiveProfessionalism
Andy · 25 August 2021
Agent replied · 26 October 2024
Dear Andy Sheppard,
Thank you for your generous five-star review. We are delighted to hear about your positive experience with our team, especially Nathan and Debbie. At Robert Ellis Estate Agents & Lettings Stapleford, we pride ourselves on professionalism and adaptability, and it’s gratifying to know we met your expectations during a challenging time. Your recommendation is genuinely appreciated, and we remain dedicated to providing excellent service to all our clients.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe have sold two properties this year with Robert Ellis, Stapleford, and have received a great service both times. Debbie and Nathan are both professional, knowledgeable and helped us with every query we had along the way. We would highly recommend Robert Ellis to anybody who may be considering buying or selling a property in the Stapleford area.
Lynne · 29 October 2023
Agent replied · 26 October 2024
Dear Lynne Sansom,
Thank you for your kind words and for placing your trust in Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear about your positive experiences with Debbie and Nathan. Your recommendation means a lot to us, and we are committed to maintaining the high standards of service you experienced. We look forward to assisting you and others in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleAlways helpful and friendly staff, had a man called Ryan dealing with my last house inspection and he went above and beyond to make sure I was comfortable and happy with everything. Very much appreciated
Gregg · 10 December 2024
Agent replied · 24 December 2024
Dear Gregg Kirby,
Thank you for your outstanding 5-star review. We are thrilled to know that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your satisfaction is our utmost priority, and your positive feedback is greatly appreciated. We look forward to serving you in the future with the same level of dedication and excellence.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 4/5
GoogleThank you for all the support and advice provided during the house-purchasing process. It was a bit difficult at times due to our inexperience in purchasing properties + requirements and want to thank all the staff for the extra information added that helped us progress with the purchase.
We finally moved into our dream house in the Pippins.
Daniela · 29 September 2023
Agent replied · 26 October 2024
Dear Daniela Carolea,
Thank you for your kind words and valuable feedback. We are delighted to have supported your journey in purchasing your dream home at the Pippins. Our team is committed to providing helpful guidance and information to our clients, and it's rewarding to hear we could assist you effectively despite the challenges. We wish you happiness in your new home and appreciate your trust in our services.
Sincerely,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
Google5* member of staff Mags! Very professional, friendly and informative via email and over the phone in all aspects to do with letting a property at Robert Ellis. Hoping our paths cross once again in the future 🤞 …
Jamie · 26 September 2024
Agent replied · 26 October 2024
Dear Jamie Marshall,
Thank you for your outstanding 5-star review. We are thrilled to learn that you had a positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your feedback is truly appreciated and serves as a great encouragement to our team. We remain committed to providing exceptional service and look forward to assisting you again in the future.
Kind regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMe and my partner were lucky enough to be dealing with Beth McGill at this branch and I can't praise her enough! She went way way way out of her way to help us with everything and answer all the questions we had. She made buying our first home very very simple and a lot less stressful than we imagined.
Thank you for that!
Kieran · 3 January 2025
★★★★★ 5/5
GoogleAs a tenant for almost 3 years with the Stapleford branch, I can’t speak highly enough of them all. Millie in particular has been of constant support, even during lock down procedures for property checks etc. if I ever needed anything they were always there with great service and a fast response rate. Highly recommend. 5 stars
Gema · 29 September 2023
Agent replied · 26 October 2024
Dear Gema Coates,
We are truly grateful for your generous feedback and your continued trust in our Stapleford branch over the past three years. It's wonderful to hear that Millie and our team have provided you with the exceptional service and support you deserve. Your high recommendation is invaluable to us, and motivates us to maintain our standards of excellence.
With sincere appreciation,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleGreat property viewing with Louise Jowett. She let us take our time on the property and answered all our questions
Iona · 2 April 2026
★★★★★ 5/5
GoogleI found everyone I spoke with at Robert Ellis to be very professional however it was Debbie Marlow who was my main help and advisor I found Debbie to be very supportive especially as there were times when I didn't understand what I had to do Debbie took the time and patience to make sure I was put at ease and and was able to carry on. I would recommend Robert Ellis to anyone buying or selling property as they give five star service.PositiveResponsiveness, Professionalism
Margaret · 26 October 2020
Agent replied · 26 October 2024
Dear Margaret Varley,
Thank you very much for your glowing 5-star review. We are delighted to hear about your positive experience with us, particularly with Debbie Marlow. It's our commitment to provide professional and supportive service, and we're pleased to know we could assist you effectively. Your recommendation means a great deal to us as we strive to deliver exceptional service to all our clients.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleRobert Ellis Staff at the Stapleford Branch are amazing. Wendy West and Amy Sanderson have always done things over and above their daily job roll.
When I was critically ill in hospital, both were concerned and constantly made contact with me to see if I was recovering ok, and if there was anything they could do to help me in my ill condition.....
The whole team are very professional towards their care and assistance with all dealings. Any small repair jobs that needed attention, both Wendy & Amy didn't hesitate to get assistance to me quickly.
The property I rented was "Top Class" and as with all Robert Ellis properties in very good, clean and a pleasure to live in....
I will be very sad to move on, as where I am going due to health problems won't be the same without the back-up of the Stapleford Rentals team.PositiveProfessionalism
Geoff · 25 August 2020
Agent replied · 9 January 2025
Dear Geoff Wood,
Thank you for your outstanding review of our Stapleford branch. We are delighted to hear that Wendy West and Amy Sanderson went above and beyond to support you during a challenging time. Your kind words about our team's professionalism and the quality of our properties mean a great deal to us. We are truly grateful for your trust and are saddened that you're moving on due to health reasons.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI must say that from start to finish I have been delighted with the service provided by all the team at Robert Ellis estate agents regarding the sale of my property.
Special praise to Claire & Paul for keeping me up to date with any issues especially as the sale actually completed whilst we were in the middle of the Covid 19 Pandemic. Despite this all members of staff were contactable when needed & helped alleviate any concerns or anxiety concerning the sale of my property.
I would definitely recommend Robert Ellis & will be sure to be back in touch when my next property sale arises.
Top Work! Top Agents!
Mr Wilcox
Jonathan · 25 August 2020
Agent replied · 26 October 2024
Dear Mr. Wilcox,
Thank you kindly for your glowing 5-star review. We are thrilled to hear of your satisfaction with our service during the challenging times of the Covid-19 pandemic. Your appreciation of Claire and Paul’s efforts in keeping you informed is sincerely valued. We strive to provide exceptional service, and your recommendation means a great deal to us. We look forward to assisting with your future property needs.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI would just like to say thank you to Amy Sanderson, her service was excellent and very professional from start to finish. She was always on hand to help with any queries and also helped me to find the perfect property and then was there through every step of the process.
Joanna · 25 August 2022
★★★★★ 5/5
GoogleRobert ellis is an excellent agency! They helped me find the most suitable property for me! I'd like to thank Millie especially, who did her best to help me and show me around or answer very quickly to my queries. Thank you! Definitely an agency with great professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Anastasia · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
