Robert Ellis Commercial Nottingham reviews

★★★★★ 5/5

Google

Louise Jowett who handled our viewing was well prepared on the property we were viewing, she was friendly and accommodating. She had all the information for any questions we asked.

Ben · 9 April 2026

★★★★★ 5/5

Google

We sold our house with Beth and she has been great. She has been consistently prompt with responding to any enquiries and has been supportive and professional throughout. Natalie and Nathan were also friendly and knowledgeable when taking us for viewings. Thank you very much.

Hannah · 26 August 2019

★★★★★ 5/5

Google

It’s our first time renting, and Millie did our house viewing. She was so relaxed and professional and all my questions were answered and then some! I am so grateful to Amy too, because I was struggling with my application documents (first time ever filling them out) and she guided me through them and offered that reassurance that I very much needed. These two ladies definitely deserve some recognition as they are both simply wonderful!PositiveResponsiveness, Quality, Professionalism

Chloe · 27 October 2022

★★★★★ 1/5

Trustpilot

Rude & obnoxious.

DISCRIMINATORY, RUDE & IN NO RUSH TO FIND TENANTS FOR YOUR PROPERTIES. I am disabled on full PIP/ UC etc. My current overnight carer alsp works full time and happy to stand guarantor. As he doesn't contribute to my rent or utilities he can't have any tenant rights, so when my health deteriorates I will prefer to have a female carer. I have been trying to arrange a viewing on a bungalow on Beaumont drive. I have rent,/ deposit on standby, yet despite trying 7/8 times they fi ally got back to me today in a rude tone of voice, like having to ring me back was an inconvenience. She gave me a viewing time, then asked what my total household income is.. I explained my situation. & after having to work out the annual income of my carer, and myself, she flatly told me that the required annual income for tenants was (a figure about £200 more than my annual income). I said "oh ok" to which she replied 'bye'before hanging up. I worked in property management and know that specifications such as that should be clearly advertised on their website, and should be outlined when advertising the property....They obviously werent happy with the fact I complained about repeatedly being ignored, & asked if the landlord is aware how hard their agent is trying to drive potentially tenants away. My rent would have been paid by the council due to my degenerative disability, & the fact I currently live in a 1st floor maisonette with 2 flights of stairs to face every fay of the week. I will NEVER Deal with Robert Ellis again.

Emma · 19 September 2024

★★★★★ 5/5

Google

Wendy and Millie have both provided a outstanding level of service on behalf of Robert Ellis in Stapleford.They have been very thorough during the whole process of buying our house .They have always answered every enquiry. Both amazing and fantastic people, the hardest working we've ever met and would highly recommend to family and friends.Also a special mention to their director Paul Sweeney, totally professional and supportive!

Dan · 25 August 2023

★★★★★ 5/5

Google

Myself and my partner recently rented a property through Robert Ellis Stapleford and we both wanted to send our recommendations to anyone thinking of renting/buying through them. The team there made the whole process straight forward and any doubts we had were answered efficiently with a special note to Millie who primarily dealt with our queries and guided us through the process. Many thanks from us both.

Richard · 25 August 2023

★★★★★ 1/5

Trustpilot

Poor customer service…

I called the Arnold office to make an appointment to see one of the flat in NG7 area. It was tenanted flat. I had a conversation with Meghan. She was not kind enough to get a good impression of her. She had "take it or leave it" attitude. She said she would call the tenant in the flat for an appointment to view the property and never called back. What a rubbish customer service.

Metin · 16 December 2024

★★★★★ 5/5

Google

Amy and Millie were extremely helpful and quick in responding to any queries when we were arranging to let a property through Robert Ellis in Stapleford.

Rebecca · 10 January 2023

★★★★★ 5/5

Google

I have been renting with Robert Ellis for the past 3 years. The service i have received from Wendy and Abbie has been brilliant. A very pro active team and very good communication when you need something done. Thank you so much for all your hard work.

Aiden · 26 August 2016

★★★★★ 5/5

Google

We had been renting from Robert Ellis for over 6 years and never had one single problem with repairs or information The rental agent Wendy West is a credit to your business 👏 And always made our correspondences joyful and professional Thank you so much Mr p and k Dexter

Philip · 25 August 2023

★★★★★ 5/5

Google

We used the Stapleford branch of Robert Ellis to sell our home in 2021 and we were very impressed with their communication and efficiency throughout the process, especially with the chaos of the stamp duty holiday going on! They are the only estate agents who we would trust to give an accurate market value of a property and if we needed to use them again we wouldn't hesitate. Thanks again to everyone in the team :)

Rebecca · 25 August 2022

★★★★★ 5/5

Google

My husband and I have been on a very long, very hard journey to sell our house. Issues with HS2 and then the pandemic made it all a lot harder thank it needed to be. We dealt primarily with Debbie and god love that woman, what a job she has had with us. She has had to call me 5 times to tell me that my sale had fallen through. She has honestly been a rock through the whole thing and we could not have done it without her! Give the woman a pay rise as she is worth her wait in gold!PositiveResponsiveness, Quality, Professionalism, Value

Emma · 25 December 2021

★★★★★ 5/5

Trustpilot

Fantastic service from Arnold…

Fantastic service from the Arnold Branch in selling my property. Special mention to Lauren who held this sale together relentlessly through to completion. Cannot praise enough heart❤️

Stacey · 29 September 2024

★★★★★ 5/5

Google

Excellent professional advice given from start to finish, letting my father's property out. Very friendly and approachable. Nothing was too much trouble for them. Can totally recommend them. Wendy and Millie helped us to achieve everything necessary to put in place a good tenant and make this first time experience of renting out a property plain sailing. Thank you so much!

Jennie · 29 September 2023

★★★★★ 5/5

Google

Appreciate Louise’s arrangement of the visit and her excellent service in providing details of introducing the house information and features! thanks again Louise

Nick · 15 April 2026

★★★★★ 5/5

Google

We have just exchanged contracts and this was our first time as sellers, so we were a bit nervous and not sure as to what to expect. We received an offer after our very first viewing and Debbie from the Stapleford office was amazing throughout the whole process. She kept us updated at all times and was very helpful in getting some important bits done toward the end, especially in terms of chasing and liaising with different people to make sure everything proceeded smoothly. Thanks a ton for all your hard work Debbie! - Jyo & IkerPositiveResponsiveness, Quality, Professionalism, Value

Jyothika · 25 August 2021

★★★★★ 5/5

Google

Millie dealt with us during out application process and was prompt with replies and always willing to answer any questions that we had. And since moving into thw property let by Robert Ellis we have been so impressed. There have been a couple of things we have needed to contact them about in regard to the house and every time they have dealt with our queries so swiftly and professionally. It has made us feel really valued and looked after, where we both had previous experience of feeling like an inconvenience to landlords/ letting agents in the past. We are so impressed by Robert Ellis as a letting agency, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Lizzi · 25 August 2021

★★★★★ 5/5

Google

Millie at Robert Ellis was extremely helpful in helping us to rent a property in Bramcote. She was extremely responsive to our emails and queries and did everything she could to make the process as stress-free as possible. The application documents were sent and processed quickly and she kept us informed at all times. We have had some very stressful experiences with letting agents before, and in particular with poor communication, so we were very happy with the service, and very much enjoying living in the new home!

Kyle · 25 August 2021

★★★★★ 5/5

Google

Robert Ellis are our go to estate agents for all our house related needs. They are trust worthy, thoughtful and helpful without pushing you into anything. They take time to listen to your personal circumstances and offer advice and guidance which is best suited to your needs. They understand the magnitude of moving house and the impact this has on the whole family. I would always recommend them to anyone. Particularly more vulnerable house sellers/ buyers- older people, first time buyers, single parent families etc. 100% trust worthy.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 25 August 2021

★★★★★ 5/5

Google

I received excellent customer service from Robert Ellis, from viewing properties to signing my first tenancy agreement. They were courteous, professional and very prompt in keeping me up to date through the entire process. Millie who dealt with my application was superb, excellent and prompt in communication and treated me with care during this stressful time. I also communicated with Amy and the other members of the team and I cannot fault the service I received from them all. Joe who showed me around a couple of the properties was very friendly and happy to answer all my questions. I'm so pleased with the service I have received from you all. Many thanks to you for helping me find a home! :)PositiveResponsiveness, Professionalism

Ahlam · 25 August 2021

★★★★★ 5/5

Google

My husband and I have been using Robert Ellis services for 4 years now, and we have always found Wendy and the staff incredibly friendly, helpful and professional. I would definitely recommend Robert Ellis, from someone who has recently moved out of one of their properties into a new one, the process has been easy and the team have guided us every step of the way. Wendy at Robert Ellis is so lovely, and my family and I really feel like over the years she has always had our best interests at heart and has helped us wherever she can. Amy has also recently been someone who has been super helpful and is always a pleasure to talk to. Couldn't recommend this estate agency enough! 5 stars! *****

Laura-Jean · 25 August 2021

★★★★★ 5/5

Google

Excellent service, professional in approach and ready to be flexible in marketing strategy, Robert Ellis did a great job selling our house. From an initial appraisal from Nathan to close support and excellent communication from our key contact Debbie we were very satisfied with the service we received. Always on the ball and ready to go the extra yard at what was not an easy time to sell a house they did everything we asked and got the house sold. Highly recommended.PositiveProfessionalism

Andy · 25 August 2021

★★★★★ 5/5

Google

We have sold two properties this year with Robert Ellis, Stapleford, and have received a great service both times. Debbie and Nathan are both professional, knowledgeable and helped us with every query we had along the way. We would highly recommend Robert Ellis to anybody who may be considering buying or selling a property in the Stapleford area.

Lynne · 29 October 2023

★★★★★ 5/5

Google

Always helpful and friendly staff, had a man called Ryan dealing with my last house inspection and he went above and beyond to make sure I was comfortable and happy with everything. Very much appreciated

Gregg · 10 December 2024