Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleWould like to say a massive thank you too Millie Sutton and Amy Sanderson on helping me and my partner get a property! Amazing service from start to finish, always kept us updated always answered any questions and always remained professional! Best letting agent we have used! Thanks again
Chloe Β· 25 August 2022
Agent replied Β· 26 October 2024
Dear Chloe Higton,
Thank you for your glowing review and for recognizing Millie Sutton and Amy Sandersonβs exceptional service in securing a property for you and your partner. We are delighted to hear that our professionalism and communication met your expectations, and we aim to maintain these high standards. Your kind words mean a lot to us, being acknowledged as the best letting agent you have used is highly rewarding.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleRobert Ellis is a go-to agent when it comes to property lettings. My wife and I recently got an apartment through their Stapleford Office. They make the process easier and also took swift action on our complaints
Ibukunoluwa Β· 25 August 2023
Agent replied Β· 26 October 2024
Dear Ibukunoluwa Adepoju,
Thank you for your glowing 5-star review. We are thrilled that your experience with Robert Ellis Estate Agents & Lettings Stapleford exceeded your expectations. Our team strives for excellence, and it is gratifying to know that our efforts have resonated positively with you. Your kind words serve as a wonderful encouragement to continue delivering exceptional service.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleWe were looked after by Clare G. I can only praise her professionalism and patience through difficult circumstances. She has guided us through the way, there was always a quick answer and action on the other side of the line. Many thanks
Nicolas Β· 20 December 2024
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5/5
GoogleRobert Ellis - what a great agent. Wendy specifically always goes above and beyond to assist in any property management matter. Thank you.
Henrik Β· 26 April 2024
Agent replied Β· 26 October 2024
Dear Henrik Perry,
Thank you for your outstanding 5-star review. We are delighted to know that you had a positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your kind words inspire us to continue providing exceptional service. We truly value your feedback and are pleased to have met your expectations.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleItβs our first time renting, and Millie did our house viewing. She was so relaxed and professional and all my questions were answered and then some! I am so grateful to Amy too, because I was struggling with my application documents (first time ever filling them out) and she guided me through them and offered that reassurance that I very much needed. These two ladies definitely deserve some recognition as they are both simply wonderful!PositiveResponsiveness, Quality, Professionalism
Chloe Β· 25 August 2022
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5/5
GoogleFantastic Service throughout, communication was always great and quick. Robert Ellis made buying our first home really easy. Thank you to Debbie Marlow for replying to all of my emails and keeping us updated throughout the whole process. 100% recommend!
Rebecca Β· 25 August 2020
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5/5
GoogleBeth from the stapleford branch was great from start to finish and was always available to answer my questions.
Lewis Β· 10 August 2025
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5/5
GoogleI sold my house through the Stapleford branch and purchased my new home from the Long Eaton one. Both offices offered an excellent service. Claire at the Stapleford office was a delight to deal with, very professional and an asset to the company.
Both Caroline and Dawn at the Long Eaton office were great too, helping sort out my queries and questions about my purchase. Nothing was too much trouble.
Would definitely recommend πPositiveProfessionalism
Julie Β· 25 August 2022
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5/5
GoogleThe whole team at Robert Ellis were extremely helpful and friendly. Amy in particular went way above and beyond the call of duty to help with last minute preparations at the house and I am very grateful for that extra effort. I wouldn't hesitate to recommend them to anyone.
Simon Β· 25 August 2020
Agent replied Β· 26 October 2024
Dear Simon Tierney,
Thank you so much for your generous 5-star review. We are delighted to hear that you found our team, especially Amy, to be extremely helpful and friendly. Your kind words about the extra effort put in for last-minute preparations are highly appreciated. Recommendations from satisfied clients like you mean the world to us.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleRobert Ellis is an excellent estate agent real estate firm in Stapleford....Diane dealt with my whole buying experience with care & efficiency...all good
Jasvinder Β· 25 August 2023
Agent replied Β· 26 October 2024
Dear Jasvinder Sandher,
Thank you for your outstanding 5-star review. We are thrilled to know that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your satisfaction is our utmost priority, and your kind words are a testament to our team's dedication and commitment to exceptional service. We look forward to assisting you again in the future and appreciate your trust in us.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleWhat a fantastic estate agents! From the first offer to the completion day I was contacted throughout the process. Very reliable, professional and responsive.
Would highly recommend if youβre looking to put your property on the market! Have recommended to family and friends.
Dan Β· 10 January 2021
Agent replied Β· 9 January 2025
Dear Dan Hyde,
Thank you for your glowing review and your commendation of our services at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that our team's reliability, professionalism, and responsiveness met your expectations from the first offer to completion. Your recommendation to family and friends is the highest compliment we could receive, and we truly appreciate your support.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
YellGreat help
spoke to Natalie about a property I was interested in , she was helpful and will be using Robert Ellis is future.
KirstenG-19 Β· 7 December 2021
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1/5
YellUnsatisfactory
Staff unprofessional......almost rude sometimes. would not recommend to anyone.....seems like as soon as they have your business, I was told I would have one person that would deal with my sale, don't know how many different women I spoke to !! They think they can speak to you like a second rate citizen ,who do they think they are ???,we pay their wages..... I sold my house, all Agents do is take phone calls and make appointments. certainly not worth the money charged,
GillL-39 Β· 15 November 2018
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5/5
GoogleRobert Ellis are very good Estate Agents. Their service is second to none. Claire Greensmith whom i was dealing with was very professional, friendly and helpful in her approach all through out the sale process. .PositiveResponsiveness, Quality, Professionalism, Value
Kalyana Β· 25 August 2021
Agent replied Β· 26 October 2024
Dear Kalyana Surapaneni,
Thank you for your highly favorable review and your kind words regarding our services at Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to know that Claire Greensmith's professionalism, friendliness, and helpfulness made your experience seamless. Your recognition of our team's commitment to quality service is deeply appreciated. We are grateful for your trust and look forward to assisting you in the future.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleDebbie Marlow dealt with my property purchase and went above and beyond to be kind and helpful at all times. Would highly recommend this Estate Agent
Suzanne Β· 2 January 2025
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5/5
GoogleReally friendly estate agents, didn't chase too much and very fast and effective!
Sam Β· 28 December 2023
Agent replied Β· 26 October 2024
Dear Sam Wortley,
Thank you for the outstanding 5-star review. We truly appreciate your positive feedback and are delighted to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your satisfaction is our utmost priority, and your kind words serve as motivation for our team to continue delivering excellent service. We look forward to assisting you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
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5/5
GoogleVery friendly and helpful. Didn't rush us and answered our questions . Thank you
Charlotte Β· 12 April 2025
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5/5
GoogleWendy West and Charlie at the Stapleford office did a great job in letting out our property efficiently and promptly. They proved to be reliable and very helpful in their dealings with us and secured an excellent tenant for us. Highly recommended.
John Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a review, we really appreciate your comments.
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5/5
Trustpilotsold my home back in 2012 under veryβ¦
sold my home back in 2012 under very tricky circumstances - family death. So good we are considering reselling it on 10 years later to them again. Local ladies and gents - stay local.
Katrina Β· 16 March 2024
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5/5
GoogleVery supportive, and proactively set about selling the house, and looking after the viewings, excellent service
Stephen Β· 2 January 2025
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1/5
GoogleAvoid like covid! Only in it for the landlord. If your looking to rent from them, save your time and money and go elsewhere! Only works in the best interest of the landlords.
Do not follow through inspections properly or log problems in the property during tenancy
E Β· 25 December 2022
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5/5
GoogleVery welcoming and polite.
Alice Β· 25 March 2025
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5/5
GoogleHad the wonderful Amy of the Stapleford branch sort me through the majority of my house move, was very professional, unbelievably helpful and answered every question I asked with great detail and understanding. Truly a shining example of the excellence the team provide keep it up (and give her a raise she's a star)PositiveResponsiveness
Pd Β· 25 August 2021
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5/5
GoogleThe whole team provided a slick and professional service. Always contactable and prompt with any enquiries. I recommend them highly to anyone in the area.
Mark Β· 27 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.