Robert Ellis Commercial Nottingham reviews

★★★★★ 5/5

Google

We recieved a superb service from Debbie Marlow and Lorraine in the sale of our property. They were all so helpful throughout. Their professionalism is second to none. I would have no hesitation in recommending the team at Robert Ellis to sellers . They handle all our other rental properties for us as well, and we sleep soundly because we know that any problems with them will be resolved quickly, to our complete satisfaction.

Trevor · 29 September 2023

★★★★★ 5/5

Google

Robert Ellis (Deb Marlow) was just fab to deal with in the purchase of my mums new bungalow. It was a big move from family home to her bungalow and despite lots of ups and downs along the way (not due to Robert Ellis) we got there in the end. I felt supported along the way in the process by great communication with Deb. Big thanks :)

Gale · 26 February 2024

★★★★★ 5/5

Google

Super friendly people who helped us every time Lorraine was dealing with our case and she did a lot of chasing to other stakeholders, kept us informed and answered all of our questions Thank you

Dee · 13 November 2022

★★★★★ 5/5

Google

Millie was extremely helpful during our move and made it as easy as it could have been. We were really impressed with how responsive she was to any query, and how quickly she made arrangements for us! Definitely recommend Robert Ellis.

Rebecca · 10 January 2022

★★★★★ 5/5

Google

Best experience with Robert Ellis in Stapleford. Millie is the best agent I ever worked with, very professional and responsive and got everything sorted in a few days. Highly recommend, as they are a great team and made my moving experience less stressful.

Imoci · 25 August 2021

★★★★★ 5/5

Google

I recently had the pleasure of working with Robert Ellis Stapleford to purchase my new home, and I couldn't be more thrilled with the experience. From start to finish, everyone I had the pleasure of dealing with were professional, knowledgeable, and incredibly helpful. Thank you for making my home-buying journey such a positive and memorable experience!

Simon · 25 July 2024

★★★★★ 5/5

Google

I have rented out my property with Robert Ellis for a number of years, Amy Sanderson is a superstar! Always really helpful and has recently turned around new tenants in record time. Thanks Amy

Kerry · 25 August 2022

★★★★★ 5/5

Google

Wendy and the team at Stapleford helped us through the process of renting as we are first time landlord. The accompanied viewings were great as I talked about the house and Wendy sorted the rental side. We now have tenants and Wendy is continuing to manage the process for me.

Moira · 26 August 2018

★★★★★ 5/5

Google

Louise Jowett who handled our viewing was well prepared on the property we were viewing, she was friendly and accommodating. She had all the information for any questions we asked.

Ben · 9 April 2026

★★★★★ 5/5

Google

We recently used Robert Ellis stapleford to market and tenant find for our rental property. Excellent and personal service from Nathan who visited the property and valued it and did the marketing. Equally excellent service from Millie who dealt with the applications and did the necessary checks to find us an excellent tenant. We are very happy as usual with Robert Ellis and hope to work with them again.

SE · 25 August 2023

★★★★★ 1/5

Yell

Awful

It pains me that I have to put one star! I wouldn't give them any! We rented our house out through them to one of their employees....on their recommendation. It was a nightmare. Do not believe what they say. It was excuse after excuse and ignoring calls and messages. David Cooper was full of excuses and no answers. Sophie the receptionist was just rude. So many problems, no answers and a tenant who was a pain - but no support because it was their staff! Very unprofessional and even when dealing with the director Guy - it was smoke and mirrors covering for his staff! I hope people have a better experience elsewhere - we now use another local company who are amazing - look around people

RosieB-19 · 10 September 2018

★★★★★ 5/5

Google

Cannot fault Robert Ellis Stapleford. Debbie Marlow has been absolutely amazing dealing with my million phone calls and always giving updates in regards to the purchase. 10 out of 10 for service.

Danielle · 25 August 2022

★★★★★ 5/5

Google

Wendy and Millie have been amazing! I am literally THE WORSE landlady! They have shown patience, support, and guidance- literally holding my hand and walking me through every step until the finish line. They have empowered me to make my own choices, without bias ( ‘need gas safety on the hob- we can arrange or you can get a quote and do independently’ ) Nagged me gently and politely to complete paperwork. Most impressively, have not failed to identify extras for the tenants (‘curtain rails aren’t essential, but would be nice’) in the full knowledge that by making both me and the Tennant happy, they are establishing the foundations of a really good relationship. All this, whilst making me feel like I am their only customer. Millie and Wendy are literally my new parents. They have supported me, advised me, encouraged me to make my own choices, checked everything I have done, and have ensured that I cannot fail. They have been utterly awesome.

Heidi · 25 August 2022

★★★★★ 5/5

Google

Our letting agent Robert Ellis acted professionally in the whole letting process. 1 of their teammates, Millie Sutton worked hard & closely to follow our case. We did not familiar the letting procedure but she could explain and answer us 1 by 1. We feel comfortable & zero pressure to let Millie and Robert Ellis to coordinate till we moved in. We wish Millie all the best! And Robert Ellis will be market leader in East Midland or even those UK!

Kit · 25 August 2022

★★★★★ 5/5

Google

We have recently viewed a couple of houses with Natalie from Robert Ellis, Natalie greeted us with a Beaming smile that made us instantly know we was in the right hands. We asked for advise on offers and next stages and the knowledge Natalie has in sales exceeds all the only the other estate agents we have dealt with. Although still going through the offer stage on a property I can not fault any of this process with Robert Ellis - Thank you for showing us round property’s and being so welcome.

Abigail · 25 August 2022

★★★★★ 5/5

Google

We sold our house with Beth and she has been great. She has been consistently prompt with responding to any enquiries and has been supportive and professional throughout. Natalie and Nathan were also friendly and knowledgeable when taking us for viewings. Thank you very much.

Hannah · 26 August 2019

★★★★★ 5/5

Google

It’s our first time renting, and Millie did our house viewing. She was so relaxed and professional and all my questions were answered and then some! I am so grateful to Amy too, because I was struggling with my application documents (first time ever filling them out) and she guided me through them and offered that reassurance that I very much needed. These two ladies definitely deserve some recognition as they are both simply wonderful!PositiveResponsiveness, Quality, Professionalism

Chloe · 27 October 2022

★★★★★ 1/5

Trustpilot

Rude & obnoxious.

DISCRIMINATORY, RUDE & IN NO RUSH TO FIND TENANTS FOR YOUR PROPERTIES. I am disabled on full PIP/ UC etc. My current overnight carer alsp works full time and happy to stand guarantor. As he doesn't contribute to my rent or utilities he can't have any tenant rights, so when my health deteriorates I will prefer to have a female carer. I have been trying to arrange a viewing on a bungalow on Beaumont drive. I have rent,/ deposit on standby, yet despite trying 7/8 times they fi ally got back to me today in a rude tone of voice, like having to ring me back was an inconvenience. She gave me a viewing time, then asked what my total household income is.. I explained my situation. & after having to work out the annual income of my carer, and myself, she flatly told me that the required annual income for tenants was (a figure about £200 more than my annual income). I said "oh ok" to which she replied 'bye'before hanging up. I worked in property management and know that specifications such as that should be clearly advertised on their website, and should be outlined when advertising the property....They obviously werent happy with the fact I complained about repeatedly being ignored, & asked if the landlord is aware how hard their agent is trying to drive potentially tenants away. My rent would have been paid by the council due to my degenerative disability, & the fact I currently live in a 1st floor maisonette with 2 flights of stairs to face every fay of the week. I will NEVER Deal with Robert Ellis again.

Emma · 19 September 2024

★★★★★ 1/5

Trustpilot

Poor customer service…

I called the Arnold office to make an appointment to see one of the flat in NG7 area. It was tenanted flat. I had a conversation with Meghan. She was not kind enough to get a good impression of her. She had "take it or leave it" attitude. She said she would call the tenant in the flat for an appointment to view the property and never called back. What a rubbish customer service.

Metin · 16 December 2024

★★★★★ 5/5

Google

Wendy and Millie have both provided a outstanding level of service on behalf of Robert Ellis in Stapleford.They have been very thorough during the whole process of buying our house .They have always answered every enquiry. Both amazing and fantastic people, the hardest working we've ever met and would highly recommend to family and friends.Also a special mention to their director Paul Sweeney, totally professional and supportive!

Dan · 25 August 2023

★★★★★ 5/5

Google

Myself and my partner recently rented a property through Robert Ellis Stapleford and we both wanted to send our recommendations to anyone thinking of renting/buying through them. The team there made the whole process straight forward and any doubts we had were answered efficiently with a special note to Millie who primarily dealt with our queries and guided us through the process. Many thanks from us both.

Richard · 25 August 2023

★★★★★ 5/5

Google

Amy and Millie were extremely helpful and quick in responding to any queries when we were arranging to let a property through Robert Ellis in Stapleford.

Rebecca · 10 January 2023

★★★★★ 5/5

Google

I have been renting with Robert Ellis for the past 3 years. The service i have received from Wendy and Abbie has been brilliant. A very pro active team and very good communication when you need something done. Thank you so much for all your hard work.

Aiden · 26 August 2016

★★★★★ 5/5

Google

We had been renting from Robert Ellis for over 6 years and never had one single problem with repairs or information The rental agent Wendy West is a credit to your business 👏 And always made our correspondences joyful and professional Thank you so much Mr p and k Dexter

Philip · 25 August 2023