Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Loc8me were amazing for me and my friends, as we were searching for a house but thought that we had been too last minute to find what we really wanted. We decided to go through Loc8me for our search, who were super helpful and communicative, and we had great house viewings where Markhim answered all our questions. We were guided through the process and received invaluable advice in finding our property, and now we’re so excited for when we’ll move into our dream house!
Amelie · 4 November 2024
Agent replied · 22 November 2024
Hi Amelie,Thank you so much for your fantastic review! We are delighted to hear that your experience with loc8me has been so positive. Our team strives to be attentive and responsive to all requests, and it’s wonderful to know we have met your expectations and we hope you enjoy your tenancy with us in the future!Many thanks,loc8me Team🍊
★★★★★ 5/5
GoogleWe can't express enough how delighted we are with the outstanding property management services provided by Saskia and her team. From the moment we moved in, we have experienced nothing but professionalism, efficiency, and genuine care us residents.
The attention to detail in maintaining the property is truly commendable. The grounds are immaculate, and any maintenance requests are promptly addressed. Saskia has created a living environment that feels not only safe and secure but also welcoming and enjoyable.
Communication has been seamless throughout my time here. Any inquiries or concerns are met with a prompt and courteous response. It's evident that Saskia prioritises resident satisfaction, and her commitment to excellent customer service is truly appreciated.
We feel fortunate to have chosen a property managed by such a dedicated and professional team led by Saskia. If you're in search of a property management company that prioritises resident satisfaction, maintains high standards of upkeep, and values open communication, look no further. I wholeheartedly recommend Saskia and Loc8me, they have truly set the bar high for property management excellence!
Samuel · 21 January 2024
★★★★★ 5/5
TrustpilotLoc8me Leicester
Carmen was great! She was really lovely and helpful in our search for a flat, they’ve got quite a few nice places available and respond really quickly. I definitely recommend.
Phoebe · 3 December 2024
Agent replied · 23 December 2024
Hi Phoebe,It's amazing to hear you've had a great experience with loc8me during your house hunting and that Carmen specifically has been super helpful throughout - We will ensure to pass on your positive feedback and your recommendation is greatly appreciated!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotThe Best!!!!…
I have had nothing but a positive experience with the lettings team. Zach is so knowledgeable about properties, and Liv, Caitlin, Kathryn & Molly have been extremely helpful in answering our questions. I can’t reccomend Loc8me enough, such a good service!
Sadie · 6 June 2024
Agent replied · 24 August 2024
Hey Sadie, Thank you for taking the time to leave your review! We are pleased to hear that our lettings team in Loughborough provided a positive experience for you; we have passed this feedback straight to the team!Kind regards, loc8me
★★★★★ 5/5
TrustpilotHad an issue resolved
Had an issue so called up the Nottingham branch. Tom helped me alongside the team to resolve this issue. Good service.
Emma · 22 June 2026
Agent replied · 10 October 2026
Hey,
Thank you for your review! We're pleased to hear that Tom and the Nottingham team were able to help resolve your issue and provide a good service.
We really appreciate your feedback and will be sure to pass your kind comments on to the team.
Many thanks,
loc8me Team 🍊
★★★★★ 5/5
TrustpilotMarkhim was really nice to help us find…
Markhim was really nice to help us find the property with professional advice and a management booking schedule. Really good experience for a student house for my next year.
Lottie · 9 December 2024
Agent replied · 23 December 2024
Hi Lottie,Thank you so much for your fantastic review! We are delighted to hear that your experience with loc8me has been so positive. Our team strives to be attentive and responsive to all requests, and it’s wonderful to know we have met your expectations. We hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotShoutout to Markhim for his help when…
Shoutout to Markhim for his help when viewing a property. Really helped with any inquiries or worries. Was quick to sort out some things with the land lord. 10/10 service!
Rebekah · 22 November 2024
Agent replied · 23 December 2024
Hi Rebekah,Thank you for taking the time to leave your review! We're pleased to hear that Markhim has been quick to assist you and was informative; we have passed this feedback directly to him.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotEfficient & friendly team
Working alongside Emma, Lydia and Izzy is effortless and a pleasure. They are an efficient and knowledge team who are always putting maximum effort in to ensure myself as a contractor is happy alongside their tenants.
T · 20 August 2024
Agent replied · 24 August 2024
Hey T W, Thank you for taking the time to leave your feedback about the Hull team! We will be sure to pass this onto the team. Kind regards,loc8me
★★★★★ 5/5
TrustpilotThe BEST letting agents in…
The BEST letting agents in Loughborough.Really enjoyed renting from these guys this year. House has been great and any issues get sorted really quickly (not like other landlords) - big thanks to the maintenance team! Would definitely recommend. Thank you.
Lottielizzie9 · 4 June 2024
Agent replied · 15 June 2024
Thank you for your fantastic review and for considering us the best letting agents in Loughborough. We are thrilled to hear that you enjoyed renting from us this year and that you found the house to be great.Kind regards, Siobhan - Branch Manager
★★★★★ 5/5
TrustpilotGreat service
Carmen was very friendly and informative when we went for our viewing. As first time buyers the advice and information given to us was very helpful. Overall great experience.
Ksb · 28 November 2024
Agent replied · 23 December 2024
Hi there,Thank you for taking the time to leave your review! We're delighted to hear that you Carmen was super friendly and informative whilst on your first house hunt! Your feedback has been passed on.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotEmma gave us lovely service
David · 27 September 2026
Agent replied · 10 October 2026
Thank you for your lovely review, David! We’re so pleased Emma looked after you, and we’ll be sure to pass on your kind words.
The loc8me team 🍊
★★★★★ 5/5
TrustpilotWe recently had a viewing with Laurence…
We recently had a viewing with Laurence who was super informative and friendly, he listened to any questions we had and gave us all the information we needed. Thank you Laurence!
Mia · 25 October 2024
Agent replied · 22 November 2024
Hi Mia,Thank you for taking the time to leave your review! We are pleased to hear that Laurence from our lettings team in Manchester provided such a positive experience for you and you have kindly shared it; we have passed this feedback straight to the him!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotLoc8me is excellent
Laurence from Manchester was of huge help to me. He guided me and provided me with one of the best services I have received in my Manchester experience.
Farah · 2 December 2024
Agent replied · 23 December 2024
Hi Farah,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Laurence! We are pleased to hear you received such great service and we will ensure this continues.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotAmy is a professional and it shows
Amy is a professional and it shows. She engaged with us and tried to provide as much information as possible. She also made sure we could contemplate multiple options taking into account our preferences. Thank you Amy!
Núria · 12 July 2024
Agent replied · 24 August 2024
Hey Núria, Thank you for taking the time to leave your feedback about Amy. We're delighted to hear that Amy was professional and assisted in finding a property that fitted your lifestyle. We will be sure to pass the feedback on to Amy!Kind regards,loc8me
★★★★★ 1/5
TrustpilotThese guys are con artists
These guys are con artists. They don't look after their tenants and don't provide a secure place to live. Not even a lock on doors. They laugh at tenants threatened with rape. Don't rent with these guys ever!
Dave · 24 January 2026
Agent replied · 29 May 2026
Hi Dave,
We’re really sorry to read this and are very concerned by the seriousness of what you’ve raised. This is not the standard we expect, and we do not tolerate any situation where tenants feel unsafe or unsupported.
We would take these allegations extremely seriously and want to investigate this as a priority. Please contact us directly with more details so we can look into this fully and take appropriate action.
Many thanks,
loc8me Team🍊
★★★★★ 5/5
TrustpilotBEST BEST BEST BEST BEST Housing agency…
BEST BEST BEST BEST BEST Housing agency I’ve EVER!!! Worked with. It’s so good I’ve been begging for a place from them that is available this year because I don’t wanna deal with anybody else. My asset manager for last year’s house was Emma for Birmingham, super sweet lady, kind, just the best, if you need her she’s there for you, just a human being down to earth. You can text her at ridiculous times about a silly mouse in the house, she’s the type to come right that minute to kill it for you and solve any other issues. She’s super understanding, at this point if I carry on it’ll seem I’m bluffing and I’ll take up the space of this little box, I just love her! SUPER FUNNY TOO🤣🤣
Mirian · 27 September 2024
Agent replied · 22 October 2024
Hi Mirian,It's fantastic to know that Emma, your asset manager, provided such supportive and timely service. We appreciate your recommendation and kind words and this will most definitely be passed on!Many thanks,loc8me Team🍊
★★★★★ 1/5
TrustpilotWorst experience I’ve had so far
I’ve been living in a Loc8me flat in Leeds for a year - I’ve been in Leeds for 4 years and they were the WORST company I’ve dealt with so far. When I moved into my flat in the beginning they had ‘refurbished’ which basically consisted of them just taking away our curtains (we lived on a busy road so to have something to help the noice was crucial). We then got in touch with them (they lived BELOW US). It took them months to finally get back to us and say that they refuse to put curtains in the flat. They then couldn’t find our ELECTRICITY METER. After running that flat for many years they somehow couldn’t seem to find our meter. They ‘lost’ it. Don’t quite know how that’s possible. I took 3 months for them to help us out. We went in every week to ask. They said they had no idea. We actually had to go in and pester them every damn couple days just so that they’d get so pissed off eventually they’d help. I would highly suggest not signing with them. Or do, if you don’t mind issues not being sorted till a couple weeks before you finish your tenancy!
H · 21 September 2024
Agent replied · 22 October 2024
Thank you for bringing your concerns to our attention. We sincerely apologise for the negative experiences you have described. We take all feedback seriously and are committed to addressing any issues to improve our service. Could you please reach out to our head office at hello@loc8me.co.uk at your earliest convenience, please can you include your full name along with the full property address, and as much information you can provide regarding your query.Once again, we apologise for any inconvenience caused and thank you for your feedback.Kind regards,loc8me
★★★★★ 5/5
TrustpilotAmy has been incredibly helpful and…
Amy has been incredibly helpful and supportive throughout the whole process and especially for first time renters she has simplified and organised the process very well !
Joe · 5 December 2024
Agent replied · 23 December 2024
Hi Joe,Thank you for taking the time to leave your review! We are pleased to hear that Amy from our lettings team in Nottingham provided a smooth and stress free process for you finding your first home; we have passed this feedback straight on!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotWilliam’s House Review
I have been living in a Loc8me property for a year as a student at Loughborough University, and when I reflect on my experience, there is only one word that comes to mind, seamless.First, the William’s House property is spacious and has all the necessary facilities a student would need, especially a big wardrobe :)My property manager, Emma, is extremely thoughtful, proactive, and the best property manager anyone could hope for.Whenever I had minor issues with the property, such as the dishwasher breaking down, it was quite easy to log the issue on the maintenance website. After that, Emma would make a note on one of her colorful sticky notes and follow up until it was resolved. I found this to be very thoughtful and going above the call of duty, to ensure her tenants have a great living experience. Unfortunately, I can only give a rating out of 5 on Trustpilot, but if there was an option to give a higher rating, I gladly would.
M.A · 19 September 2024
Agent replied · 22 November 2024
Hi there,Thank you so much for your fantastic review! We are delighted to hear that your experience with loc8me over the past year has been so positive. Our team strives to be attentive and responsive to all requests, and it’s wonderful to know that Emma has exceeded your expectations.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotExcellent insight
Excellent insight, great knowledge and unreal experience. Very helpful insight on the area and top service, thank you!
Ben · 23 June 2026
Agent replied · 10 October 2026
Hey Ben,
Thank you for your kind review! We're so pleased to hear you had a great experience and found the team's local knowledge and support so helpful.
We really appreciate your feedback.
Many thanks,
loc8me Team 🍊
★★★★★ 5/5
TrustpilotAll bills are covered in the very…
All bills are covered in the very spacious room that I reserved. Special thanks to Laurence, who accompanied me on the room viewing. He was friendly and knowledgeable enough to answer my questions!
Arun · 30 August 2024
Agent replied · 22 October 2024
Hi Arun,Thank you for the feedback, this will be sure to be passed onto Laurence! We are glad to hear that you were exceptionally happy with his service.Many thanks,loc8me Team
★★★★★ 5/5
TrustpilotLaurence was fantastic at giving us a…
Laurence was fantastic at giving us a viewing of all the properties we wanted to see, he gave us all the information we needed and was really friendly :))
Eve · 31 October 2024
Agent replied · 22 November 2024
Hi Eve,It is great to hear that Laurence has been accommodating on your viewing. We appreciate you taking the time to leave a review and we will ensure to pass this on to him directly!Many Thanks,loc8me Team🍊
★★★★★ 1/5
TrustpilotWORST EXPERIENCE EVER
I Gave one start because there was no option for zero, never ever book your tenancy from this agency, I was a tenant in Hull and this was my worst experience ever, the employees are too rude, they only want your money, they are not co operative, they charged me unnecessary fees on my deposit and took almost 60 percent of the deposit amount. I have never heard anything better of this agency from other and neither did I felt one. It is worth sleeping in a street than renting place from this agency.
Siddhartha · 14 September 2024
Agent replied · 22 October 2024
Hi Siddhartha,Thanks for taking the time to leave a review. We understand why you may feel like this, however as loc8me don't own the properties we have to follow a process with all maintenance issues reported. The condition a property is left in at check out determines the deposit deductions and this is dealt with by a third party company. We would be happy to discuss these matters in more depth with you if you would have the time.Kind regards,loc8me
★★★★★ 5/5
TrustpilotA great team of people!
Finding an accomodation was a huge challenge for me so it was such a relief to finally find one from the right team, thank you to Ashley and Cynthia for their consistent patience and communication!
Asha · 26 July 2024
Agent replied · 24 August 2024
Hey Asha, Thank you for taking the time to leave your review. It's great to hear that Ashley and Cynthia were able to assist you with your accommodation! We will be sure to pass this feedback directly to the team.Kind regards,loc8me
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