Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have found Kaitlin in compliance…
I have found Kaitlin in the compliance team to be absolutely fantastic, her attention to detail, willingness to help and all round attitude to her work is second to none and she's a credit to her manager Martyn, the compliance team and Loc8me. Keep up the good work! 👏🏼👏🏼👏🏼
Mr · 3 July 2024
Agent replied · 24 August 2024
Hi there,Thank you for taking the time to leave your review for Kaitlin! We're delighted to hear that you enjoy working along side Kaitlin, and that her hard work and dedication has been recognised. Your kind words have been passed on to the Compliance team and Kaitlin🧡Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotGreat Experience :)
Great company to go to for student accommodation, dealt with issues very quickly in my experience and Phil from the Newcastle branch replied to my emails near enough the same or the next day. Would really recommend if you are looking for student housing in Newcastle :)
Ella · 2 August 2024
Agent replied · 24 August 2024
Hi Ella,Thank you for taking time leave a review! We appreciate you sharing your positive experience with the Newcastle Branch and that Phil in particular has been responsive and helpful.Many thanks,loc8me Team🧡
★★★★★ 5/5
TrustpilotLoc8me review Halle
Great customer service and helpful advice!
Augustine · 12 December 2025
Agent replied · 29 May 2026
Hi Augustine,
Thank you for sharing your positive feedback for Halle, I will make sure this is passed on!
Many thanks,
loc8me Team 🍊
★★★★★ 5/5
TrustpilotAppreciate the coordination and the prompt responses
Caitlin, Zach and Molly has helped me a lot during the whole process. They give me all the required details, Helped with the viewing, negotiating the guarantor process and finalizing the contract. Since I was moving from far, I was worried a lot but its been pleasant experience.
Samith · 27 June 2024
Agent replied · 24 August 2024
Hi Samith,Thank you for taking the time to leave your review! We're pleased to hear that Caitlin, Zach and Molly were quick to assist you; we have passed this feedback directly to the team.We hope you enjoy your tenancy with us!🧡Many thanks,loc8me Team
★★★★★ 4/5
TrustpilotLoc8me Loughborough Review
Despite some challenges faced upon first moving in Emma's professionalism and dedication have truly stood out. She has been incredibly helpful in addressing problems faced and has maintained excellent communication throughout. Whether it's promptly resolving maintenance issues or simply offering a warm greeting in passing, Emma consistently goes above and beyond.
Tom · 29 April 2024
Agent replied · 15 June 2024
Hi Tom, Thank you for taking the time to leave a review. We're happy to hear that your experience has improved; we have passed on your feedback to Emma.Kind regards,loc8me
★★★★★ 5/5
TrustpilotChristian needs a pay rise
Christian needs a pay rise! He was so much help. Usually I would always be disappointed with the responses and how my problems are dealt with but with Christian it was the total opposite. I’ve told him my problem and he’s sorted it within a click, I’m very impressed!
Jasmin · 3 June 2024
Agent replied · 24 August 2024
Hey Jasmin,Thank you for taking the time to leave your review! We're pleased to hear that Christian has been quick to assist you; we have passed this feedback directly to him. Kind regards, loc8me
★★★★★ 5/5
GoogleAmazing experience, smooth and easy process. Every question we had was answered and explained well! Thank you to Fern who made it easy for all of us especially during this COVID period! :)
Ili · 20 June 2021
Agent replied · 19 June 2024
Thank you very much for taking the time to leave your review!
★★★★★ 5/5
TrustpilotI have had an excellent experience with…
I have had an excellent experience with loc8me so far. Clean house, and very helpful staff. Maryam, our property manager, is always very happy to answer questions and will go the extra mile to accommodate your requests. I have had a very pleasant experience so far.
Chaddyfynn · 22 July 2024
Agent replied · 24 August 2024
Hi there,Thank you so much for your kind words and positive feedback. We take pride in our property management, so it's great to hear that Maryam is doing well. We will pass on your thanks!Thank you,loc8me Team🍊
★★★★★ 1/5
TrustpilotChasing these guys to replace an…
Chasing these guys to replace an absolutely grubby, worn and disgusting couch in a flat rented for my son at university in Loughborough. Constantly being promised before moving in that this nasty piece of furniture would be replaced and for three months no response except the landlord is not obligated to replace it. Shocking unacceptable standards to say the least. Rent gets paid on time but nothing gets done on time if at all…
Oral · 25 September 2024
★★★★★ 5/5
TrustpilotJashmin was very helpful and easy to…
Jashmin was very helpful and easy to deal withVery prompt in timing and friendly in communicating. Always good to work with Jashmin
Anas · 19 November 2024
★★★★★ 5/5
TrustpilotDaniel in compliance has an important…
Daniel in compliance has an important role and does an excellent job of communicating to me on what requires testing / certification (electrical systems) and when they are due.He has a good work ethic and manners in all communication, a great asset to the Loc8me team!
Nick · 13 June 2024
Agent replied · 24 August 2024
Hi Nick,Thank you for taking the time to leave your review! We are pleased to hear that our asset management team in Loughborough provided a positive experience for you; we have passed this feedback straight to the team!Many thanks,loc8me Team🍊
★★★★★ 2/5
TrustpilotUpdate
We posted a previous review on this company describing their faults and the poor service we had throughout our tenancy, and while the issues did occur, Lauren & Ashley from the Manchester team visited us to discuss our problems. They offered a profuse apology & have since resolved the maintenance issues we had expressed. Although this doesn’t negate the issues we had with the company and the house, we were glad to receive a proactive approach to our complaints
Jess · 20 May 2024
★★★★★ 5/5
TrustpilotGreat experience in renting
When i came to visit the house we had a lovely lady assisting us called freya, she made the process so much easier quicker very understanding she answered many of our questions and explained the process clearly and we had such a great experience with her.
Cat · 7 June 2024
Agent replied · 24 August 2024
Hi Cat,I'm glad to hear that you found our process so easy! We look forward to seeing you in the summer when you collect your keys, and will pass on the feedback to the team.Kind regards, loc8me
★★★★★ 1/5
GoogleAbsolutely shocking service. Have had numerous trespasses over the months I've stayed at a Loc8me property and it's been shocking. They don't care about residents' safety.
Dheshrajdeep · 16 February 2026
★★★★★ 1/5
TrustpilotThe absolute worst
The absolute worst. One example of many being that they painted (badly) some of the walls, then took money off our deposit for their being paint on the floor. Have heard nothing but bad things about this company, please do use someone else.
George · 19 July 2024
Agent replied · 24 August 2024
Hi George,Thank you for bringing this to our attention. We're sorry to hear about your recent experience with us. We're committed to improving our services and would like to discuss this matter further with you. Please reach out to us at hello@loc8me.co.uk so we can investigate.Kind regards, loc8me
★★★★★ 5/5
TrustpilotProfessional Agency
After working with the Durham branch of loc8me for over 2 years now i would not hesitate to recommend them to both Tenants & Landlords , The team is very professional & prompt in dealing with matters ,Highly recommend a 5 🌟 company.
Kevin · 3 July 2024
Agent replied · 24 August 2024
Hi Kevin,Thank you so much for your fantastic review! We are delighted to hear that your experience with loc8me Durham over the past 2 years has been so positive. Our team strives to be professional and prompt to all requests, and it’s wonderful to know we have met your expectations.And we appreciate your recommendation!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotCustomer Service second to none
I have been really impressed by the professional service I have received. In particular from Emma Rogers Dutton. She is friendly, responsive and knowledgeable. Nothing is ever too much trouble and any issues have been resolved in an efficient manner. Communication has been excellent!
Janet · 11 June 2024
Agent replied · 24 August 2024
Hi Janet,Thank you for leaving a review! Emma prides herself on being friendly and having the best communication with all customers, and your recognition of her efforts is greatly appreciated. We will certainly share your kind words with her.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotVery nice agent
Very nice agent! very patient and friendly. Kay and Rachel helped me a lot. And the house is great, they introduced the information about houses, help us find good house in durham!
端秦 · 16 December 2024
Agent replied · 23 December 2024
Hi there,It is great to hear that Kay and Rachel have been accommodating and has provided such a positive experience. We appreciate you taking the time to leave a review and we will ensure to pass this on to them directly - And we hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
★★★★★ 5/5
GoogleI did a viewing at graduation house on Thursday 29th February. My viewing was with Amy who was very friendly and kind. She showed me around the accommodation which was very beautiful and gave me a very detailed tour around the place. I had another viewing with Amy and a lady called Charlotte on the 6th of March at Forster street. Again they were both really friendly and kind and showed me around the accommodation. The tour was detailed and they answered all questions that I had☺️☺️
Kirstie · 21 March 2024
★★★★★ 5/5
TrustpilotThey were very helpful and quick to…
They were very helpful and quick to respond to queries. One of the staffs, Laurence took the time to ensure that I get my request responded to as fast as can be, and for this I am very grateful
Rose · 30 August 2024
Agent replied · 22 October 2024
Hi Rose,Thank you for taking the time to leave your review! We're delighted to hear that you had a positive experience with Laurence. Your feedback has been passed on!Many thanks,loc8me Team
★★★★★ 5/5
TrustpilotLovely experience so far
Our experience with loc8me so far has been wonderful. Maryam, our property manager, is always there when we need her and is incredibly useful. I look forward to spending the rest of our tenancy with her as our property manager :)
Celyn · 22 July 2024
Agent replied · 24 August 2024
Hey Celyn, Thank you for taking the time to leave your review. We are delighted to hear that you are having a positive experience so far with Maryam! We will be sure to pass on the feedback to Maryam.Kind regards,loc8me
★★★★★ 4/5
TrustpilotLovely house viewings
We had a viewing with Jack who was very helpful and friendly. Although we decided to go down a different route, we had a very warm experience with good communication and friendly team members.
Becca · 7 November 2024
Agent replied · 23 December 2024
Hi Becca,Thank you for taking the time to leave us a review! I will ensure your positive feedback on your experience with Jack is passed on.Many thanks,loc8me Team🍊
★★★★★ 5/5
Trustpilot100% recommend
Amy showed us a range of houses that were all really nice, she was very welcoming and a we had a laugh. We just overall had a really pleasant viewing with her!
Keira · 5 December 2024
Agent replied · 23 December 2024
Hi Keira,It is great to hear that Amy has been welcoming and has provided such a positive experience. We appreciate you taking the time to leave a review and a recommendation we will ensure to pass this on to her directly!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotKush
Kush has been extremely helpful in organising relevant documentation and checking in addressing any issues for my new home during my university studies in Loughborough. I really appreciate all the help and highly satisfied with the service and all team members. Thank you again.
Sannojah · 16 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.