Trusted Agent profile · Nottingham, Nottinghamshire

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Liberty Gate Nottingham reviews

4.5

★★★★★ Excellent

255 reviews across 3 platforms

1 The Gatehouse, Short Stairs, Nottingham, Nottinghamshire, NG1 1JA

Liberty Gate's office in Nottingham, Nottinghamshire, at 1 The Gatehouse, is rated 4.5 out of 5 across 255 reviews on three platforms, including 237 Google reviews rated 4.5.

Google logo

4.5 / 5

237

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Liberty Gate Nottingham

Liberty Gate is an independent, award winning estate agency involved in selling, letting and managing residential property in prime locations across the UK. Our vision is to offer the ultimate estate agency service to help our clients achieve their property goals and aspirations. Whether your looking to buy, sell, rent or invest in property our local specialists are to help you.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

1/5

Google

Do not engage with this company. They will mismanage your property, lose you tenants and risk long term damage to properties all to save a couple hundred £ on maintainance.

Alexandru · 22 June 2026

Agent replied · 22 August 2026

Dear Alexandru Stemate, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Laren Surgey was a star, her communication was outstanding, clear and she delivered what I wanted her to deliver - 5 star. Great service

Simon · 6 April 2026

5/5

Google

Great service from both Caitlyn and Jamiel as I have been looking for properties. They are friendly, efficient and professional. A pleasure to work with and would highly recommend this agent.

Jenny · 22 May 2026

Agent replied · 22 August 2026

Dear Jenny North Lewis, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More

5/5

Google

Holly has been a pleasure to deal with, she has handled our account / multiple properties expertly and efficiently. She’s been fantastic to work with, and always responds promptly and is super friendly.

C · 4 January 2025

Agent replied · 29 December 2024

Dear C M Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am a landlord. Holly Sizmur and Jamiel Robinson-Beckford have been managing my property - very pleased with their communication with me, their responsiveness to my queries as well as general management of the property. They make me feel at ease and confident that the property is in good hands and all is under control; when signing up with the letting agency, all I asked was that I had no headaches at all and all was taken care of, and so far it has been the case, thanks to them.

Edward · 17 January 2025

Agent replied · 29 December 2024

Dear Edward Karam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am really impressed by the customer service of leaders especially Kully Landa. He helped me by actively listening to my property needs and very politely show the properties that I was looking for. Kept me on a loop and continuous communication regarding my viewings. Truly impressed.

Ojas · 20 May 2024

Agent replied · 19 June 2024

Dear Ojas Patil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Our experience with leaders have been as smooth as butter, was so easy to arrange a viewing and clarity of the process was very crystal. Lauren has been very helpful and so sweet with us. Thankyou for wonderful experience.

Rida · 14 October 2025

5/5

Facebook

From the moment liberty gate came around to value our property I was impressed from the get go. Paul looked around and then sat with us for a lengthy period of time explaining what we could look to achieve and the best strategies. I felt comfortable giving him a set of keys and they were happy to take photos without our presence. The photos turned out excellently and they ensured the turn around times to review were quick. From start to finish they have been utterly proffesional but give a level of personal service any other estate agents would struggle to compete with... they even watered our plants!! We sold our home in a matter of days and Paul was always there if we had any questions, whether it was on weekends or in the evening. Absolutely faultless in every way. I should add... I've been meaning to write this review for ages but the beautiful personalised xmas card we just received to our new home helped me remember to write this. Thank you all. Fantastic!

Sarah · 13 January 2020

Agent replied

Thank you for your kind recommendation Sarah. It was our pleasure to help you with your sale and the whole team here, wish you all the best in your new home for 2020!

5/5

Google

Booked a viewing quickly and efficiently. Jamal and Caitlyn were very professional, responsive, and helpful throughout the process.

Ray · 23 March 2026

5/5

Google

I was referred to Liberty Gate by a friend and fellow landlord who raved about the personal service he had experienced. I made contact with David Thomas and discussed my situation with him. As a landlord with some properties in Nottingham we were looking to free up some time by possibly passing some stock to an agent rather than managing it ourselves. David very politely pointed out that we were achieving rents that were several years out of date. He took on a property as it became vacant, let it in 48 hours at a considerably higher rent than we had been achieving and removed completely the necessity for our involvement. My initial scepticism was proved to be misplaced. All staff we have dealt with at Liberty Gate have been supremely efficient, polite and effective. In our experience Liberty Gate epitomise what outstanding looks like for an Estate/Letting Agent. We will continue to use them and have no hesitation in being advocates for their service and effectiveness.

Gareth · 29 August 2019

Agent replied

Thank you for your extremely kind words Gareth. It’s been an absolute pleasure to work with you on your property portfolio. We are extremely excited to continue working with you now to progress your plans and achieve your goals!

5/5

Google

After me and my wife moved into the UK, I was a bit concerned about renting ourselves an apartment as I had heard of all the hassles my friends/colleagues had to go through during the renting process as well as moveout. But then I got onboarded with Liberty Gate and without any doubt I could say they're the best in the business. Starting from our move - in, everything was so simple and easy. During our stay, they were prompt and on point of anything I asked (resolved any issues in minimum time). During our move-out, which is probably the hardest part for any tenant, they made it very easy and comfortable from us. The team at Liberty Gate, is the driving force which has taken them to the top. A big pat on the back for Becca and Kane for always being there for anything we needed. A big thanks to Paul, Laura and others as well. I shall recommend everyone who are in the UK to go for Liberty Gate and I myself will surely look towards future engagements. A big thanks from Subhopriyo and Tanima

Subhopriyo · 31 July 2019

Agent replied

Thank you so much Subhopriyo and Tanima for your lovely feedback and comments. We are so glad you’ve enjoyed your first experience of renting in the UK and it’s been an absolute pleasure to have you as a tenant! We hope to see you again in the future and from all the team at Liberty Gate we wish you all the best with your new move!

5/5

Google

I have used Liberty Gate for many years first of all in managing my property for me and secondly when I decided to sell it. Both times I have been so impressed - great service, friendly & helpful staff (Alissia, Kane, Paul & David are fantastic!) and finally this was so important for me they are based in Nottingham!-so they are local, with great knowledge of the area/property etc. I thoroughly recommend using Liberty Gate for all your property needs.

Jeremy · 31 July 2019

Agent replied

Thank you for your kind words Jeremy. It’s been an absolute pleasure to work with you on every step of your property journey and all the team wish you and your family the very best for the future!

5/5

Google

The whole experience of finding and securing a rental flat was very straight forward and made very fast and efficient by the lovely team being so coordinated and quick to help me through the various stages. Highly recommended to anyone looking at finding a new place.

Josh · 8 August 2026

1/5

Google

Mis-sold a zero deposit. Let a GSC expire. The landlord dropped them and they STILL refuse to take accountability! Avoid!

Matt · 22 June 2026

Agent replied · 22 August 2026

Dear Matt Eris, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Holly was amazing from start to finish - extremely proactive, friendly. There was a few issues however Holly took action prontly to resolve them. We were kept in the loop throughout the rental process, which we really appreciated. Would highly recommend.

Andrea · 20 May 2024

Agent replied · 19 June 2024

Dear Andrea García Jiménez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bought a house recently that was marketed by Liberty Gate. All the staff we have dealt with were very friendly and professional throughout. There was no hard sell, just good communication and personal service without any quibbles. Much better than another Nottingham based agent we had been dealing with who did not seem to consider the buyer as a valued customer and messed us about on several properties. We have also used Liberty Gate to market our apartment for rental and they have found us a tenant within 2 - 3 weeks - again very good personalized service and communication throughout the process.

ADRIAN · 29 August 2018

Agent replied

Thank you for your kind words Adrian and it’s been our pleasure to work with you on your property purchase and rental. Thank you for choosing us and we wish you all the best in your beautiful new home.

5/5

Google

Liberty Gate are fantastic to deal with - from the moment we instructed Liberty Gate to market our property they've gone over and above our expectations. Communication was frequent and the service from start to end was 5*. We would recommend Liberty Gate for their open and honest approach - Chloe was great to deal with and we really felt like she treated the sale of our property as if it were her own - updates were regular and she was very much on the ball. Well done Liberty Gate :)

Louise · 29 August 2018

Agent replied

Thank you for your kind words Louise and we wish you all the best for the future.

1/5

Google

Miss sold a zero deposit scheme to tenant. They blame tenants for property faults they did not cause. Avoid.

Beth · 22 June 2026

Agent replied · 22 August 2026

Dear Beth Turner, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

The oroperty is nice. Jamiel is helpful and able to provide adequate information.

Kwok · 6 April 2026

5/5

Facebook

From the moment we instructed Liberty Gate to market our property they've gone over and above our expectations. Communication was frequent and the service from start to end was 5*. We would recommend Liberty Gate for their open and honest approach - Chloe was great to deal with and we really felt like she treated the sale of our property as if it were her own - updates were regular and she was very much on the ball. Well done Liberty Gate :)

Louise · 11 October 2017

Agent replied

Thank you for your kind words Louise and we are so pleased to of helped you with your sale. I'll pass on your comments to Chloe and the whole team and we wish you all the best for the future.

5/5

Google

David Thomas and Co at Liberty Gate have looked after my rental properties in Nottingham for years now - even in their old incarnation as Eastgate Properties. They are the ONLY agent in Nottingham I would ever use now to look after my flats - and believe me I've tried a few others. ( .. and wept! ) Always available, very helpful, respond quickly to requests, super efficient, employ great people inc. handymen, elecs + plumbers. 1st Class - highly highly rec!

Sandy · 29 August 2017

Agent replied

Thank you for your kind review Sandy and we're so glad to have been able to help and work with you over the years! All the best from all the team at Liberty Gate.

5/5

Facebook

Liberty Gate were beyond brilliant. They talked me through every step in the process and gave me the confidence I was in good hands. Paul went the extra mile at every opportunity. I was in a different country while selling and they made the process so easy. Liberty Gate were amazing and I only wish every company had the customer service ethos I experienced first hard from David initially and Paul on a day to day basis. I would not hesitate in recommending them to anyone needed the services of an estate agent. Beyond doubt an excellent company. They will go far. Thank guys.

Caitlin · 23 May 2017

Agent replied

Thank you for the kind comments Caitlin and we're extremely happy to have helped you sell your property. From all the team at Liberty Gate we wish you all the best!

5/5

View Agents
Seller

The best estate agent you could hope for!

We have just sold our apartment through Liberty Gate Estate Agents in Nottingham and can wholeheartedly recommend them. We have dealt with several Estate Agents over the years and have never experienced such excellent service. Throughout the entire process we dealt with Paul Robinson and received a professional, efficient and courteous service of an exemplary standard. Their online platform "My Property File" is a fantastic tool - you log on with your email address and chosen password and can then view marketing details, planned viewings, feedback from viewers and details of any offers but these were all followed up with phone calls/e mails. Paul conducted all the viewings and we sold our apartment in 10 days for the asking price. We never once had to chase them up which we have had to do constantly with other Agents in the past. You need look no further than Liberty Gate to manage your sale/purchase/letting needs!

Lindsey · 15 February 2017

Agent replied · 16 February 2017

Thank you Lindsey for your very kind review. We're so pleased to have got you the quick sale and asking price your property deserved. Thank you for choosing us at Liberty Gate and we wish you all the best with your new property!

5/5

Google

Caitlyn and the team have been amazing! Really helpful and very polite and accommodating

Katy · 23 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Liberty Gate Nottingham

How many reviews does Liberty Gate Nottingham have?

Liberty Gate's Nottingham office has 255 reviews across three platforms: 237 on Google, 17 on Facebook, 1 on View Agents.

What is Liberty Gate Nottingham's rating?

Liberty Gate Nottingham is rated 4.5 out of 5 across all 255 reviews, and 4.5 out of 5 on Google from 237 reviews.

Where is Liberty Gate's Nottingham office?

Liberty Gate Nottingham, 1 The Gatehouse, Short Stairs, Nottingham, Nottinghamshire, NG1 1JA.

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