Leaders Lettings Nottingham reviews

★★★★★ 5/5

Google

I lived in a property managed by Leaders and everyone I encountered from the team were nice, friendly and always ready to help. My property manager, Rebecca was delightful. She was always very professional and responsive; she replied messages quickly, followed through on her promises and did her best to help however she could.PositiveResponsiveness

Uche · 26 August 2021

★★★★★ 5/5

Google

Really professional and responsive. Tom is a friendly guy and made everything seem easy as compared to some agents I've had to deal with in the quest of finding a house to rent. I like the urgency put into it as things were not delayed. I'll surely recommend Leaders to anyone. 👍PositiveResponsiveness, Quality, Professionalism, Value

Ibrahim · 16 June 2021

★★★★★ 5/5

Google

Joelle was a fantastic estate agent who showed us round a house. She was very knowledgeable and was able to answer all of our questions!

Laura · 16 April 2024

★★★★★ 1/5

Google

AVOID AT ALL COST FOR YOUR OWN SAKE. I am genuinely and utterly shocked by the poor standard services we experienced from this agency. I must say I have never dealt with an agency of this low standard before. I advise anyone who want to stay sane and not waste their money to avoid it at all cost. I will write what we were subjected to by them and you can judge for yourself. My nephew and niece (I am their guarantor as they are still students) were told that they were chosen by the landlady for an apartment in Nottingham and promised the moving date to be on the 7th of October. We received a call saying that the date has been changed as they cannot facilitate with moving in during the weekends and changed it to the 9th of October. They have contacted us after this date just to say that the landlady decided to extend her previous tenant stay for the 19th of October (keep in mind, she did not even discuss it with us beforehand or offered a single word of apology). We were told by the agency that the tenant will be definitely moving on the weekends before the 19th of October so they can arrange for the electricity check and organise everything. The 19th came by, my niece went to them in person just to be told that the property failed the electricity check (on literally the same day without giving us any heads up) and that the moving date will be extended to the 30th of October and were giving some useless excuses saying the tenant kept pushing the date of the key collection till the 18th of October (did not bother to contact or push the landlord in anyway). We were furious but did not have much option because we have already invested so much time on it. The 30th of October came by, we kept calling them but they kept informing us that the person in charge of the property will be in contact with us later and that did not happen at all. We had to go in person and after multiple confrontations and asking to meet the manager (which they never allowed us to), we were told we will be given the key on the 31st of October but the apartment would have not been cleaned as they have only reserved the cleaning agency for the 1st of November. We took the key on the 31st from them and guess what, the key did not work and did not fit the lock at all. We were not even sure at that point whether we were given the wrong key or not but I sent them a long email complaining about their services. Today (the 1st of November), we picked up the correct key and the apartment was in absolute shocking state. Not just from the cleaning perspective, so many stuff were left behind from the previous tenant (keep in mind, they had all the time from the 19th of October till the 31st of October but did not bother to do a thing about it). Absolutely disgusting and unprofessional services and I would definitely discourage anyone from using their services (I might genuinely speak to a solicitor for an advice because I definitely believe that we were taken advantage of). I wish I could rate them a 0 star but unfortunately this does not work with Google review.

Khadija · 18 November 2023

★★★★★ 1/5

Google

AVOID. I'm not one for leaving reviews but this service is so laughable it's got to be done. The agency has owed myself and my housemates £525 each for 3 months now, any efforts at communication is ignored. I'm not sure as to why they're so desperate to hold onto our £4,000 for so long but it shows a lot about the company. Don't be fooled by the high rating, they practically beg you to rate 5 stars when you're in the office. Right from the beginning of the process it has been shambolic, the day before our move-in date we were told to wait another week as the property wasn't ready and they hadn't bothered to write up the tenancy agreement yet. Upon arrival the property was still a state, The garden was full of broken chairs, car tyres and stolen road signs, recycling bin was already full. construction material left in the hallways and random sets of draws sat in the hallway waiting to be taken away. We left the property in a far better state than we found it yet were still charged a £75 cleaning fee and £35 removal fee for the same waste left by the previous tenants. I could continue to list of issues, personally I would recommend staying clear. I am not expecting this to get resolved any time soon and I'm sure my review won't lead anywhere, possibly get the same careless copy & pasted response all the other reviews have received.

Joe · 18 November 2023

★★★★★ 5/5

Google

Kulvinder Landa was very efficient and great communication. Answered any questions I had in a positive polite manor. Was open and honest and very prompt with dealing with my interest .

Simone · 18 November 2023

★★★★★ 5/5

Google

Theo was the agent who dealt with me. Super professional, helpful and had answers to all my questions! Really satisfied with the level and quality of service that I received. Hope all agents were like this :)

Sagar · 16 June 2023

★★★★★ 5/5

Google

Josh is very polite and provide excellent information we are very satisfied with his service thank you

Manisha · 18 August 2024

★★★★★ 5/5

Google

Great service and quick response to my queries. Really appreciate how polite and helpful Kully Landa was with us today.

Ayesha · 26 June 2024

★★★★★ 1/5

Google

I went to a property viewing organised by this agency on Wednesday and I've been trying to check on the progress since. First few calls weren't answered, when I was finally able to get someone on the phone this morning and they have 1: send me to an answering machine to leave a message and 2: put me on hold and the call dropped. 3rd time went back to just not answering. Is it that hard to know what's going on with a property???

Ilda · 19 October 2023

★★★★★ 1/5

Google

ABSOLUTELY UNPROFESSIONAL !!! We tried to rent with them! Cancelled our viewing 15 minutes before it was supposed to take place. 2nd time they didn't have the right keys to enter the property, so we returned without viewing. 3rd time booked a viewing and it got moved again. This one got also cancelled. Called on the day that a property was placed online, and were told they do not take viewings yet but would let us know if they did. After 4 Days WE call and they just mention the let is agreed. When viewing other properties they were not able to answer our questions but promised to get back to us. They never did. Promised to let us know if they have more viewings fitting to us. They never did. Really disappointed.

Johannes · 19 October 2023

★★★★★ 5/5

Google

We viewed a property today, Josh was very descriptive about showing everything around and overall good team work.

Maria · 26 July 2024

★★★★★ 5/5

Google

Lauren was absolutely amazing, informed us with everything about the house. Easy to talk too

Samantha · 13 October 2025

★★★★★ 5/5

Google

The service was great Super fast professional service .Theo was great and made it super easy to sort everything and was available all day everyday and even out of hours when needed. 5 star professional service

David · 16 June 2023

★★★★★ 5/5

Google

Kully was very helpful and he proceeded our application so fast .

Abdallah · 17 October 2024

★★★★★ 5/5

Google

Great professional team. Klaudia and Tom were brilliant. But a massive thank you to Alex! She kept myself and my partner inform of the process what we needed to do and what happens next. She went above and beyond even offering to stay late. Can’t thank her and her team enough.PositiveQuality, Professionalism

Floyd · 16 June 2021

★★★★★ 5/5

Google

Had a viewing today with CJ and he was incredibly helpful during the viewing. He made sure to answer all of our questions and providing clear, honest information. His friendly and professional approach made the whole experience stress-free. We really appreciated how attentive he was and how much effort he put into making sure we had all the details we needed.

Miva · 24 September 2024

★★★★★ 5/5

Google

Special thanks to Tom Hallam from Leaders Nottingham. He was very prompt in answering my emails and phone calls while I was searching for a flat to rent. Also, very effective with the required paperwork.

Daniel · 16 June 2023

★★★★★ 5/5

Google

I have had the most wonderful experience at the time I was searching for a house to rent. Right from the 1st call to the viewing & follow up, the highly efficient team at Leaders have been remarkably professional, with their patience in listening to my requirements and to their expert timely advice, I really appreciate their super service. My heartfelt thanks for CJ for the courteous viewing I had and the quick feedback on the progress.

Lalith · 18 November 2023

★★★★★ 4/5

Google

Hello, I had a fantastic experience, and Joelle was very helpful at every stage of the process. Satisfied.

Priscilla · 26 June 2024

★★★★★ 5/5

Google

Luke was really friendly and professional when helping me look for a property. I felt like he really took on board my situation and wanted to help find me somewhere. He gave lots of helpful advice and was always super quick to respond to messages.

Freya · 16 June 2022

★★★★★ 5/5

Google

Leaders the best so far I've been searching for a perfect house free of damp closer by to my daughters school but no one was really made it for us and I've contacted leaders for that And kulvinder was toooo good He satisfied us with what we were looking for He's the best letting consultant so far

Baby · 17 November 2024

★★★★★ 4/5

Google

Caitlyn was very helpful in the process! Great customer care !

Joas · 17 October 2024

★★★★★ 5/5

Google

we had a house viewing as first years, our consultant was James Hopkins and he was very informative on all the questions we had, we were very uninformed on the process and he was very helpful and even if he had questions he did not know of he got back to us and kept us updated

Eman · 1 December 2024