Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCJ did an amazing job with helping me and my partner to find a house to let. The team was professional, efficient, and exceeded my expectations. I highly recommend him and the Leaders team. CJ was reliable and understanding. He navigated through the experience with professionalism. This created a comfortable atmosphere fostering a great relationship. His personal approach made the entire house enjoyable and made me see from a different perspective. We highly appreciated his dedication to both expertise and genuine human dedication.i highly recommend CJ for anyone seeking a dedicated and effective for a letting agent. Thank you!
Cortz · 11 August 2024
Agent replied · 25 August 2024
Dear Cortz Joy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCan’t Thank Tom enough for his outstanding service. He’s assisted me from the start, providing the perfect property and supporting Me through the process during this sensitive time. Brilliant Team in the office Too! Thank you
Adding to my previous message from above because I can’t praise this team enough! Alex, Claudia, Tom and All have been extremely professional and caring and We will highly recommend them Always.
Justina · 16 June 2021
Agent replied · 15 June 2024
Hi Justina Keetley,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Nottingham
★★★★★ 5/5
GoogleThankyou for the great service Leaders, after property hunting endlessly for 3 months no one came through more than Leaders. Tom was great at getting me through doors and really took on board what we was looking for and found us a great property. Throughout the application process Alexandra was constantly on the ball and kept things moving and met all the targets expected. Thanks again guys!
Jacob · 16 June 2021
Agent replied · 15 June 2024
Hi Jacob ,
Thank you for the great review of our Leaders Nottingham team. It’s fantastic to hear that Tom and Alexandra have both met your expectations and we were able to provide you with a great service that you were happy with.
Thank you from the Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Luke in regards to a rental property. From start to finish he was very professional and patient with my frustrated property searching! He was happy to explain and answer any questions I had. His communication via phone, message and email was great. I’m really happy with the service I’ve had from Luke and would recommend using Leaders.PositiveProfessionalism
Gemma · 16 June 2022
Agent replied · 15 June 2024
Dear Gemma,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI had an excellent experience with Leaders when I was looking for a flat in Nottingham.
They were able to respond quickly to all my questions and even let me do a virtual viewing for the property I was interested in which particularly helped me. Kulvinder, my agent, stayed available and active during the entire process. He is really kind, communicative and always ready to help.
The process was very efficient, I highly recommend!!
Elisa · 19 October 2024
Agent replied · 12 November 2024
Dear Elisa Vergnolle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have communicated with the agency .Its employees provided me high quality of service.Throuh my viewing appointments the employees were very professional and informative .Especially Kully who was very patient with me due to my amount of questions.Thanks
Reem · 17 March 2024
Agent replied · 15 June 2024
Dear Reem Alsheikh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am currently trying to sell my house with leaders, although the process is slow I've been helped massively by the team at the Nottingham branch (Paul and Leah). Excellent customer service, prompt email communication and openness is what I have experienced while selling with this company and would definitely recommend to anyone looking to sell in this area.
Austin · 24 April 2025
Agent replied · 25 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMeeting the leaders agents was blessing to my family, the speed they used in dealing with our requests and getting us a home was amazing.
Thanks to some special people we met Kulvindar and his team.
Thanks leaders teams
The Umeokafor
Shaquoia · 18 December 2023
Agent replied · 15 June 2024
Dear Chi Chi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have to thank Theo very much for sharing important information whit me. His customer service was very helpful. He has not been able to find me a new home yet, but I'm sure he will do his best and find the best property based on my request.
Payam · 16 June 2023
Agent replied · 15 June 2024
Dear Payam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent customer service. The whole team is amazing. I would like to take this opportunity to thank Faijul Ahamed. He is professional and patient in the whole process. He explains and answers any question I have. Also, he always keep me updated. His communication is great. I’m happy with the service I’ve had and would recommend using Leaders.
Y · 16 June 2022
Agent replied · 15 June 2024
Dear Y Wang,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a good experience with the agency. James was really helpful with answering any questions we had and was very friendly.
Jhanvi · 1 December 2024
Agent replied · 8 December 2024
Dear Jhanvi Kappaganthu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKully was a professional and courteous lettings consultant. He was friendly and warm, he was able to answer all of our relevant questions. I would recommend getting a viewing with Kully if possible.
Jack · 16 May 2024
Agent replied · 15 June 2024
Dear Jack
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJosh has been very awesome 👌 to us and I will recommend him any day and time. Thank you very much for being patient and kind. …
Ivy · 18 August 2024
Agent replied · 25 August 2024
Dear Ivy Leigh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDontae has been of enormous help in my search of a rental in a completely new area. He has gone out of his way to make everything fall in line for me, he has listened attentively to my needs and specifications on the kind property I need for my family and delivered on this.
Thank you Dontae
Jane · 16 June 2022
Agent replied · 15 June 2024
Dear Jane,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing company dealt with Dontae and Jamiel both really helped to speed up the process of finding me and my partner finding the perfect property. Kept us up to date with all details with effective communication throughout! They both went above and beyond to reassure us with every step of the way. Very grateful for their support!
Patrycja · 16 June 2022
Agent replied · 15 June 2024
Dear Patrycja
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleJosh had shown the property to view at Autumn way. He is very helpful and good in words to clear doubts. Thank you Josh
Mohan · 3 October 2024
Agent replied · 24 October 2024
Dear Mohan Poosa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIn search of a property I dealt with Luke, he has been the absolute best. So patient, attentive and professional. He is just a friendly person. Luck was very helpful and willing to answer any questions that I had. Luke is a great representative for leaders Estate. Thank you to Luke for all his amazing help.
Dembo · 16 June 2022
Agent replied · 15 June 2024
Dear Dembo,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI think it was a big mistake with the leaders no deposit options, after a year of no repairs and not responding to any complaints well maintained now I moved out the are sending a mail for me to make some payments of about £2000 when nothing was damaged in the house telling me I have signed. Please be very careful with leaders housing agents after £40+ additional every month for what please . I was advised to take it to Nottingham city council to look into it with all the evidence sent to then and nothing was done all , please be careful of leaders housing agencies
Abioye · 16 April 2024
Agent replied · 15 June 2024
Dear Abioye Teejay,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe were looking for a property to rent. At Leaders Estate Agents Nottingham with their fantastic team we found the right one for us, a place to call home. Jamiel has been fantastic, very helpful, professional, available, making our experience great. Thank you Jamiel, we really appreciate all your help and support.PositiveResponsiveness, Quality, Professionalism, Value
Ana · 16 June 2022
Agent replied · 15 June 2024
Dear Ana Lizete Soares,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleKully was very helpful, got myself my flat, best agent in town hands down. 10 stars if possible
Kennedy · 3 December 2024
Agent replied · 22 December 2024
Dear Kennedy Ihende
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GooglePaul has been brilliant throughout the sales process. He has been very proactive in selling the property, has kept me regularly informed of progress, returned calls promptly and has demonstrated his extensive knowledge of the local property market. He is very professional and really friendly to deal with. I would have no hesitation about using Paul again in a property transaction.
Michael · 16 June 2021
Agent replied · 15 June 2024
Hi Michael Beardsley,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe put our property up for sale with Leaders, with them being local and it was the right choice. Lauren Bennett and her sales team have been exceptional, Lauren's knowledge of the housing market and her guidance and communication throughout the process was excellent. I would not hesitate to recommend Lauren and her team to anyone thinking of selling their property.PositiveProfessionalism
Allen · 16 June 2021
Agent replied · 15 June 2024
Hi Allen Hitchcock,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleKully was very friendly . We liked to talk with him he explained each and every thing nicely
Sabi · 24 November 2024
Agent replied · 8 December 2024
Dear Sabi Kaur
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI had an appointment to view a house at 2pm. I recieved a phone call in the morning to confirm the appointment that following afternoon. I got there on time, there was no one at the door or anywhere to be seen. I called them mutliple times but it went to voicemail everytime. I sent voicemgs and text msg. Still nothing. I had waited over an hour with my toddler in such cold windy weather. It has been 4 days and yet still not heard anything from anyone. So unprofessional and no courtsey whatsoever.
I am writing this added msg, that is AFTER i got their reply on here AFTER i have posted my review here.
That reply is POINTLESS if all you are going to do is copy and paste it to every complaint you recieve. What you done is far from any of your "striving excellence service"
Daze · 17 March 2024
Agent replied · 15 June 2024
Dear Daze Dazedaze
Here at Leaders Estate Agents Nottingham, we are always looking for ways to improve; we appreciate your input. If you would be willing, I would like you to contact myself on 0115 926 4500 to discuss ways we can better serve you in the future.
Kind Regards,
Klaudia Gorzelak
Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.