FHP Living reviews

★★★★★ 1/5

Google

I moved into a student property last year. It was in a disgusting state and clearly hadn’t been cleaned since the previous tenants had moved out. We asked for details of the cleaning company and receipts but FHP refused to tell us. It was blatantly obvious FHP were lying to us. We didn’t even get an apology about how dirty the house was! There were numerous health and safety / hygiene issues, yet FHP decided to completely over look this. I have never encountered anything more unprofessional than the FHP student team. They should be ashamed of themselves for taking advantage of uni students. Would have given 0 stars if I could

Maeve · 16 April 2023

★★★★★ 5/5

Google

Tired of settling for “good enough” property managers? Look no further and sign up with FHP, and in specific Sheryl and her team ( both Olly and Bren are excellent) as they are truly amazing! Over the years, having dealt with property managers in various cities, I can honestly say that Sheryl is the best I have come across. She is so experienced and treats your property like her own. Keeps you fully informed, is a great communicator, efficient, with lots of common sense and comes up with solutions at the same time when discussing challenges, so matters can be resolved swiftly. As a propriety owner this is so much appreciated as it takes away so much of the stress when renting out your property.

Lonneke · 16 April 2023

★★★★★ 5/5

Google

I was lucky enough to find FHP after a troubled initial house sale looked to be falling through. Jane and Jason were super quick to find a new buyer at an increased price, which was beyond my wildest expectation. While the new sale had a few moments of doubt, Jane was proactive in chasing any queries, as well as being reassuring and offering her advice when needed. Truthfully, i couldn't have asked for a better firm to represent my sale, and I would recommend them to anyone in a heartbeat.

William · 16 April 2023

★★★★★ 5/5

Google

We needed to move from the south to Nottingham, and were seeking a property in "The Park". Jason Cook and his team at FHP went well over and above in their attempts to get us what we needed, and at the right price. Jason is a very skilled negotiator and it's immediately clear that everyone in The Park knows him personally (not least because they've all bought/sold with him in the past). Our purchase was completed "off market", which avoided a considerable amount of stress, because Jason knows exactly who is intending to sell what and when. If you want The Park in Nottingham, FHP are your only sensible choice. My daughter ended up buying a property to be near us, and Jason sorted them out as well.

Steve · 16 April 2023

★★★★★ 5/5

Google

We are first time buyers and are very pleased we had the chance to work with FHP to get us through the whole buying process.Miss Jane Dixon was very helpful, friendly and patient, always clarifying things for us, acting as intermediary with the other party and solicitors and looking after our best interests giving her excellent recommendations based on her extended knowledge and experience in the industry.We wholeheartedly recommend FHP for both buying and letting, they are very professional, knowledgeable, friendly and excellent at tailoring their services based on your needs. (Source : allAgents)

Corina · 16 April 2023

★★★★★ 5/5

Google

FHP Living has been amazing always. Special thanks to Melinda for her speedy, helpful service :) Also, a huge thanks to Toby for his support throughout the process. Great team!

Tejaswini · 16 August 2025

★★★★★ 5/5

Trustpilot

Jimmy has been great

Jimmy has been great; really helpful and informative

Jason · 6 March 2026

★★★★★ 1/5

Google

I viewed a rental advertised at £Xxx amount on behalf of my partner, and it was in an extremely Appalling state; for something that is advertised as available from the 8th of June. For it to be showcased in such a poor manner dictates an absolute lack care from the Landlord also that he lacks self awareness to not have any embarrassment of showing that flat in the disrepair vile state that flat was showcased in. The bathroom was dilapidated; the agent stated that there was intentions for it to be renovated, which I find very hard to believe considering you’ve already showcased the flat in the condition it was in and expected the two viewers (myself) to simply just look past it, that’s before even mentioning the state and smell of the flat overall. The excuse that the tenant had just moved out and left it in that state before moving out is a poor and unacceptable excuse. You either as agents should have had it ready to showcase or had the landlord pull the listing until it was ready. What you have showcased is a complete false advertisement and I will be reporting this listing. You should be embarrassed. To have the landlord ask for the amount they were asking for that viewing is laughable and downright disrespectful. There are squat houses in better standards than that.

Jacob · 16 July 2025

★★★★★ 5/5

Trustpilot

Rental Management

FHP have managed our rental property in Nottingham for the last 8 years. They respond quickly to any issues, communicate effectively and have a range of excellent contractors on hand when needed.

Lynn · 7 August 2026

★★★★★ 5/5

Google

Toby was extremely helpful and on hand to answer any queries and provide recommendations

Nina · 6 December 2025

★★★★★ 5/5

Google

fantastic experience securing my rental. Understood that I needed to move quickly, and Kelah was fantastic - I was well updated on progress from viewing to getting keys. Incredibly quick turnaround! All ok all 5/5. Cheers!

Tom · 16 April 2025

★★★★★ 1/5

Google

STAY AWAY! Best to avoid if possible, we’ve had an awful leaving experience with a Sheryl Grundy, her and FHP have trumped up charges to take from our deposit on things they never fixed in the first place! Allowed us to stay a couple extra days to move out and the all of a sudden ‘you have to pay for these’ when we disputed other charges, when no such thing was agreed upon. Morally bankrupt and deceiving Will be informing fellow students to avoid entirely.

John · 23 May 2025

★★★★★ 5/5

Google

It was a comfortable stay. The location of the flat was perfect but noisy at night. I had other few issues in the flat but Leah was more than happy to help me and she responded to my emails very fast. Most of the issues were solved fast.If I come to Nottingham again definitely I will try to find a property through FHP living.Thank you FHP living and thank you Leah. (Source : allAgents)

Mohamed · 16 April 2023

★★★★★ 5/5

Trustpilot

Great service from Zofia

Securing a tenancy with FHP has been such a straightforward and seamless process. Zofia has been super helpful along the process and is always at the other side of the phone for all my queries.

A · 27 February 2026

★★★★★ 1/5

Google

Disgraceful! I moved into the property 1 month ago, dirty on arrival even though they said it would be professionally cleaned. When I asked about car parking they said that there are no issues with parking and its allocated. Failed to show me that the actual car parking space requires going into a small car lift shaft. This is when I expressly explained to them that I require easy car parking as I have to get out and drive in the middle of the night. Most significantly, they failed to inform me that the Landlord was selling the property. They have already arranged two viewings of the property after 3 weeks of me living at the address. No risk assessment, complete disregard to my health and safety. Do not use FHP Living. You do not know what they are hiding from you. ** Again the response below - complete lies. Complete disregard for the law - repeatedly unlawfully entering the property during the pandemic - clearly a dishonest estate agent - **

RF · 14 June 2022

★★★★★ 5/5

Google

Probably one of the most pleasant interactions I’ve ever experienced while renting in the UK for the past eight years. I had direct contact with Armani who was always helpful, super kind and understanding of any matter. It was probably the first time when a renting company did not set an unequal power dynamics exchange between tenant and renting agency. Ps: we miss Armani. You’re the best

Andreea · 16 September 2025

★★★★★ 5/5

Google

Toby was very professional and helpful and went out of his way to provide excellent service. Thanks to him everything worked out perfectly for me. Thank you, Toby!

Andrzej · 10 June 2025

★★★★★ 1/5

Google

people are lovely but big issue, moved into my apartment almost a week ago and still have not been given a window key and emails to the person who moved me in are just being ignored, the apartment is boiling and 2 fans are barely cooling it down at all and theres nothing i can do. am currently very sick from this heat due to it being even warmer inside than it is outside and im very upset. finally heard back, still no keys. just an ‘its busy right now’…..still too warm in the apartment. moved in over a week ago btw i got a window key eventually but never got a post key despite asking multiple times and being told id get one so had to get all my post at a friends place, ridiculous

A · 16 April 2025

★★★★★ 5/5

Google

I am a first time renter, I traveled to Nottingham to look at letting agents to rent as I wasn't having any luck online. They were the first agency I saw, they instantly booked me 2 viewings a day later and I managed to get one of those rentals. No other agency in Nottingham (I pretty much went to all of them) got back to me or found me a viewing. FHP have replied to all my emails very quickly and have helped me every step of the way in moving into my first rental. Very happy with their service and I couldn't recommend them enough

James · 16 April 2025

★★★★★ 5/5

Google

Fhp Living were really earnest and helped me out immensely to find a studio within less than a week!! Finnley assisted me the whole time and even walked me to the property once I arrived. With all the anxiety and stress of moving out to a new country, I really could not have hoped for better service. Contrary to most student accommodation websites, these guys don’t mind monthly payments and provide 5 minute walk distance to UTN properties. Thanks guys😭

Ines · 16 April 2025

★★★★★ 5/5

Google

I have never had this smooth experience with any other letting service before, as I had with FHP. Very good and professional service. If you follow the rules, which are quite comfortable, one will never have any problems. Any problems with accomodation that were found in the beginning were quickly resolved by FHP. At the end when I finally moved out of my comfortable stay at the accomodation, the deposit clearing was done smoothly as well. Will definately use them again.

Shahan · 16 April 2025

★★★★★ 5/5

Google

We have rented a beautiful flat from FHP living. They always gave us quick responses for any maintenance issues. Very helpful experience. Thanks for professional service. And very special thanks to Sheryl.

Ariel · 16 April 2025

★★★★★ 5/5

Trustpilot

I've happily been with FHP for years as…

I've happily been with FHP for years as a remote landlord of a 2 bed flat using their full management service. In that time administration and communication have always been smooth and issues handled promptly. They are experts in their field, which makes my life so much easier knowing they are taking care of things and keeping me up to date when anything important arises. I was previously with Shelley and am now looked after by Nicola and both have been highly professional and a pleasure to deal with. I have searched for a similar quality estate agent for my property in Halifax and have been unsuccessful so far. FHP are a gem.

Stephanie · 26 February 2026

★★★★★ 5/5

Google

Jane was wonderful at every step of our very difficult house purchase. My partner and I had recently gone through a particularly challenging house purchase and Jane was amazing throughout. She was always available and super helpful; organising various surveys, reports and multiple viewings. Jane kept communication fluid, transparent and frequent at all times. She lent guidance, updates and support (even comforted me when I was crying at especially hard parts!).I can\'t recommend Jane enough, I honestly think the purchase would have fallen through if it wasn\'t for her hard work. Thank you Jane! (Source : allAgents)

Erin · 16 April 2022