Bairstow Eves Nottingham reviews

★★★★★ 5/5

Google

Had an amazing experience with Bairstow Eves. And Lucie was really great.

Jerry · 29 April 2023

★★★★★ 5/5

Google

The team is so friendly and always available.Many thanks to Kieran Shaw!

Nyasha · 29 April 2023

★★★★★ 5/5

Google

Recently moved out of my flat in Nottingham & spent so long trying to find a decent property at good value! I then found this company and started speaking to a lady named Talea & she found me a few straight away that were within my price range! She was so helpful & friendly & wasn’t pushy at all! I love my new flat & will definitely be using this company again! Thank you!

Hannah · 27 August 2021

★★★★★ 5/5

Google

Amazing work! We couldn’t be more grateful for everything you’ve done for our family. Thanks Nadine and Kieran for the excellent and professional atitude. Keep the outstanding service! Thanks. Ana and Ruben.

Ana · 8 February 2020

★★★★★ 5/5

Google

Shanna was professional and great to deal with.

Riyadh · 13 August 2023

★★★★★ 5/5

Google

We used Bairstow Eves for many years now and have been very pleased with their performance. A wonderful team..eg Kieran, Dylan, Joseph etc lead by Sophie...a cheerful bunch and most importantly can 'bespoke' the services to suit our needs...Keep up the good work!

Winston · 22 May 2024

★★★★★ 5/5

Google

Just completed the sale of my property in Nottingham and the service from Bairstow Eves was excellent and efficient, especially Karen and Jeevan updating me regularly, great service!

Jamie · 1 February 2021

★★★★★ 1/5

Google

As a Landlord with some 20 years experience I have never encountered such incompetency in a letting agent. Not only do they make erroneous charges which have to be pursued to be paid back but rents are withheld and statements are inaccurate. I appointed Bairstowe Eves to "manage" some of my student properties and have sadly spent a disproportionate amount of my time rectifying the plethora of errors. If you are a Landlord expecting a first class service which then allows you to focus your energy on building your business, do not instruct Bairstowe Eves. They will drain your energy and distract you from enjoying what should be a pleasurable career choice! Sadly, I've had to apply one star to be able to post this review. If there was the option for no stars, they'd have won this hands down.

Rachel · 1 November 2019

★★★★★ 5/5

Google

Alice Ingram was very professional and responsive. She made special efforts to answer any questions I had and made the process very straightforward.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 22 June 2021

★★★★★ 5/5

Google

Kieran was helpful and super quick in getting us a beautiful place!

Eby · 30 March 2023

★★★★★ 5/5

Google

We used Bairstow Eves Sales and Letting Agents Nottingham for the home we are now the new tenants of. The customer service of all the staff we spoke with was beyond remarkable. Shanna our direct contact was exceptionally briiliant and kept us informed from beginning to end also being flexible to work around our timings which was super helpful. Very very pleased with the service.

Ropa · 1 October 2022

★★★★★ 1/5

Google

Please boycott this estate agents as it's the only they'll learn not to rip off tenants. They wanted to charge us £550 for an application which is day light robbery, no where else charges anywhere near that. They didn't even turn up to the house viewing, so what exactly are we paying for? Certainly not their customer service or friendliness. To any landlord thinking of going with them, don't. Right now a landlord would have their vacant flat filled but instead they will lose out on rent for another month because of the stupid fees they charge here. To any tenant thinking of getting a house with them, don't. Not only are the fees not justifiable but from talking to a tenant who is with them they are useless and annoying estate agents to have. Avoid at all costs!

Kenny · 28 August 2019

★★★★★ 1/5

Google

Very Poor! First it was difficult to get a valuation appointment despite giving 17 days notice of the day we wanted the vacation done. As they had not turned up on time I decided to call and it turned out there valuer was sick but they didn't think to let me know. All this is very disappointing considering the size and amount of people that work in this branch. Really wanted to use Bairstow as they are the only estate agent I've used to sell property before & I couldnt have more happy with the service.

Richard · 28 August 2019

★★★★★ 1/5

Google

This agency' s letting departments service is shocking. As a landlord I find them useless and incompetent. The lease agreement is full of mistakes and despite advising to make the changes - lease never corrected. I could go on and on about the issues I have with them. Their staff are not very polite but the Manager Sophie Buckthorpe needs to go on a skills development course!!!! Please think very seriously before using them. I will never use their services again.

Janet · 28 August 2019

★★★★★ 5/5

Google

Dealt with keiran, he was amazing and gave us all the help we needed and answered everything we needed to know. Was a pleasure dealing with him with the process

Jonathan · 7 December 2024

★★★★★ 5/5

Google

Great experience and everything can be responded and sorted quickly. Thank Jake for your great work.

Ying · 31 October 2022

★★★★★ 1/5

Google

This is a review left by a Landlord, bunch of con-artists, liars and I have never met a bunch of such deceitful people - excluding Barclays Bank. They cannot tell the truth, they play both sides and are extremely poor at that. Make up fantasy stories, quote law which none of them are qualified to do. I feel sorry for tenants having to actually sit and listen to their complete and utter rubbish - thankfully I do not need them and would never use them again. Even if I had a shed for rent I would not give it to these bunch of jokers.

Will · 29 July 2019

★★★★★ 2/5

Google

Here's some of the issues I had with this agency: - You will receive tons of automatic SMS messages even after you found a place - They first agreed to make some changes to the tenancy agreement and then didn't include them in the final draft - They won't tell you in advance what you need and I had to go to the agency twice because I didn't have the right documents with me - When I entered the house it was incredibly dirty, they didn't think about sending somebody to clean it - They didn't give me information related to the place that the landlord asked them to tell me - The fee were quite high compared to other agencies I have to mention that their role in this was purely to find a tenant and after that I talked directly to the landlord. In the end there are not many alternatives but make sure to have everything in writing and ask them to send you the documentation before going to the agency for signing it. You would think that they will send this before hand without asking so that you can check it, but they won't.

Davide · 29 July 2019

★★★★★ 1/5

Google

Having read the other reviews I don't think it will come as a surprise that I find the manager of the branch Sophie Buckthorpe frankly rude and obnoxious. As expected they are lovely and polite whilst they pull you into a property. Once you're in then you're tied to a contract and attitudes change. I was in a property 18 months under them, it was a joke as first day washer broke, they strongly advised we buy our own as the landlord will not replace it. Next the shower leaked and seal in oven allowing heat out making cooking difficult, both of these got repaired......6 months later after disputing it with these and him they got fixed. In the mean time mould was growing in two of three bedrooms.....the landlord replied via them that we should wash/clean it off. They are now using the mould as reason not to release deposit back to us after leaving. So if you have sense avoid these rude, obnoxious people and perhaps you will enjoy renting a property.

Colin · 29 July 2019

★★★★★ 1/5

Google

The worst letting agency I have ever dealt with. I am a mature student and have lived in Nottingham since the beginning of my degree. The staff are rude and incompetent. On multiple occasions I was given incorrect information regarding the property I was in. The staff generally do not reply to any questions or queries, and assume an arrogant attitude when dealing with students, making you feel very unwelcome in the agency. I can't speak for landlords, but I would not recommend to any students looking for accommodation.

Dimitri · 29 July 2019

★★★★★ 5/5

Google

Lovely service with this estate agent! They found me a house very quickly for me and worked extremely hard to move me in quickly! Thank you Sophie, Tiffany, Ruby, Amy and Amy!!!

Chris · 29 July 2019

★★★★★ 1/5

Google

If your a student at Nottingham Trent looking for a house for second or third year I would not recommend. Like other reviews, helpful when viewing a place but when they have your deposit attitude changes drastically. Upon meeting the landlord he was overall disrespectful throughout the tenancy, called my housemate a c**t for not being able to get back into university for his second year, so clearly no screening process for bad landlords. When it came to receiving our deposit back they had taken £300 for a "full decoration" a job only worth £25 for painting a few marks on the walls and a £60 "move out charge". As this was my first experience with a letting agency it was horrible and as a clueless student I feel the landlord and Bairstow eves took advantage of this for their own benefit.

Ismael · 29 July 2019

★★★★★ 1/5

Google

As a tenant, if you want to be ripped off and receive poor service the second something goes wrong, use this branch. Last year i signed a contract for a furnished flat, turned out to be unfurnished by the time i moved in and no one bothered to inform me! Bilal, who rented it never called me back, maybe once out of six requests, in the end i got the contract cancelled with the branch manager, but still ended up losing the rip off letting fee (over £300) and the first month rent and deposit. I'd forgotten all about this bad experience when today i receive, totally out the blue over a year later, an email from Bairstow saying i owe them money!!! £60 for "rental arrears" What a joke, i think this company has had enough money out of me and they must be struggling to make a profit if they need to go back and try to squeeze money out of former tenants from years back. Horrible company, avoid!

Thomas · 29 July 2019

★★★★★ 2/5

Google

Very friendly and helpful when you're moving into a place, not so much when you are trying to move out. I was ignored for days on end then when I followed up the person sent me unhelpful emails not at all answering my questions. This was the first time I've rented by myself and they were useless, would not recommend to anyone. Given two stars because of the lovely customer service I received from Nadine and Tiffany but shocking service overall.

Naomi · 29 July 2019