Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had some questions about contracts when leaving a property and Eleanor was really helpful in explaining all the details, clearly. She didnt seem in any rush and was happy to listen to each question. Really useful service provided
James · 15 October 2019
Agent replied
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHad a great experience with Bairstow Eves. When we start looking for rent house, we got amazing support from the entire team. Mr.Kieran Shaw is an amazing person who is really good in communication and explaining all the things in details. We are really impressed with the service of Bairstow.
Ann · 29 May 2023
★★★★★ 5/5
GoogleThank you Kieran Shaw
Very professional and responsive, all the documents were sorted very quickly.
Kind regards,
Viaceslav Movcan
Viacheslav · 29 April 2023
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoseph is a very great guy and nice to work with…
Prince · 26 November 2023
Agent replied · 25 March 2024
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't recommend Bairstow Eves enough!! A special mention to Lauren - without her me and my friends wouldn't have found our dream home for next year. Thank you so much Lauren you have been great!
Georgia · 2 December 2020
Agent replied
Thank you for your glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding service, our letting agent Megan has been lovely and very professional and is always there to answer any questions we have and respond very quicklyPositiveResponsiveness, Professionalism
Morgan · 22 June 2022
Agent replied · 21 June 2024
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend letting through Bairstow Eves, all the staff are incredibly friendly and helpful. Big thank you to Mollie for being a fab letting agent!
Tobi · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleGreat experience and everything can be responded and sorted quickly. Special thanks to Lucy Hall for her great service.
Arslan · 30 March 2023
Agent replied · 27 August 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElena is fantastic, professional and friendly. Very pleased with the communication and fast response to all our queries.
Stevie · 29 April 2023
Agent replied · 27 August 2023
Thanks for the excellent 5* review Stevie! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKiran is good staff explain everything. Nice meet up and good followup
Anju · 29 September 2023
Agent replied · 29 October 2023
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad the best experience with Bairstow Eves for finding a student house for 10 of us for next year. They were very helpful and communicated with us quickly so that we could secure the house as soon as possible and reduce the stress of trying to find a second year house. Could not recommend them enough!!
Zoe · 26 December 2023
Agent replied · 25 March 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleBe careful when you go with Bairstow Eves Nottingham. They try to cheat in every aspect. My wife has been renting a house from this agency for almost 2 years. When she was extending the last contract she was told by one of the agents that she could leave the house anytime during this period after giving a month notice. Now they are completely denying this and charging her £450 early leaving fees for a £625/month house. They hardly reply emails, rather call the tenant, may be to deny the conversations in future.
This is not the end, they often come for viewing without any notice. After informing them several time they repeat the same thing.
So, take house from this agency at your own risk!NegativeQuality, Professionalism, Value
Pabitra · 22 June 2021
Agent replied · 21 June 2024
Hi Pabita, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleHaving had tremendous difficulty with our tenant over the past few months, we wanted to share our extreme thanks and gratitude for Amy Ashmore of the Bairstow Eves- Nottingham letting team. She has been relentless with her pursuit in chasing the tenant and has worked tirelessly to reclaim our property, often going above and beyond to ensure we get the right result. Her communication with us as landlords has been outstanding and although we are not quite out of the woods, we know that Amy will see this through to the end. I hope that her managers see this feedback and give her the absolute credit she deserves. We would have been lost without her these last few months. Thanks for all of your efforts Amy, Bairstow must be proud to have you on their team. C & NPositiveResponsiveness, Professionalism
Craig · 22 June 2021
Agent replied · 21 June 2024
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlice Ingram was incredibly helpful and reassuring during our moving process. She made it easy to understand what we had to do and took a lot of the stress away from the situation.
Lucy · 14 March 2021
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRubbish service from Jacob, & Lisa. Lisa don’t know nothing when you call yet she sits and answers the calls- good god nothing.
Jacob so they call him Jake . He’s lazy and always outside of the shop smoking so never attends to my calls. He can’t even comprehend in taking the correct email down or maybe he can’t read or write too.Rubbish service from both. Will never use them again!!
Aruna · 27 August 2022
Agent replied · 27 August 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experienc Bairsoweves, although moving is a stressful experience Jillian kept it as stress free as possible and was always easy to contact about any of my queries.PositiveProfessionalism
Amy · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleKieran was really helpful in helping me start my tenancy for my first home, highly recommended
Adam · 29 April 2023
Agent replied · 27 August 2023
Thank you for your superb recommendation 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoseph was nice, helpful and efficient. Would recommend!
Suki · 26 November 2023
Agent replied · 25 March 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucie made our moving very smooth and easy. Thank you
Guiomar · 29 September 2023
Agent replied · 29 October 2023
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleLucy was absolutely amazing and helped with every step of the way so glad to to be moving today
Kai · 30 December 2022
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy has been a fantastic communicator providing me information I need to know as a landlord.
Thanks Amy
Wilton · 29 January 2023
Agent replied · 27 August 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves has been managing my property for the last 3 years, during which I have experienced excellent service from a professional, responsive and friendly team.
A big thank you for Sophie and her team.
Seraj · 25 March 2020
Agent replied
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleLucy was very helpful and Her customer service was exceptional.
She was always there to listen and help out.
Keep it up!
Molly · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and very competitive rates. Initially very impressed with Tiffany and now the ongoing service from Amy is fantastic. I would definitely recommend them to look after your rentalsPositiveProfessionalism
Dale · 22 June 2021
Agent replied · 21 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.