Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFive Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review
Five Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review Bairstoweves Nottingham Maid Marian Way As a first time landlady I feel a must to share the exceptional experience I had using Bairstoweves. A friend had highly recommended we use a lady in the team by the name of Rebecca Humber. He had used Bairstoweves himself to let several properties and he recommended asking for her. Well let me tell you, he wasn’t wrong. She is such an asset to the Bairstoweves Nottingham team. From the moment we met her it was apparent that she was such a lovely lady and knew how to deal with our needs. This wasn’t just a house to let, it was our family home we were letting, so it held so many memories for us and we wanted to do the best we could to find the right tenants. Rebecca guided us all the way through the process and was alway there at the end of the phone to answer any questions and offer advice if we needed it, from start to finish, nothing being to much trouble with her friendly can do attitude.We also dealt with some of the other members of the team that were all as helpful as each other along the way. I’d also like to give a shout out to Shanna Seaton who did a wonderful job looking after us and showing potential tenants around and helping us in choosing the right family for our house. I have no hesitation in recommending using the team at Bairstow Eves Maid Marian Way Nottingham. But I’d certainly ask for Rebecca Humber. Thanks SW & HW
Peter · 7 August 2023
★★★★★ 5/5
TrustpilotClaire Reene of Folkestone branch was a…
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.
I don’t hesitate to recommend her and this branch.
Trudy · 12 June 2026
★★★★★ 5/5
GoogleI had excellent service and care from Bairstow Eves Wollaton. Especially from Ethan who supported me to complete my house purchase in just two months and helped me to avoid the stamp duty deadline. I would 100% recommend him and his team. Excellent, professional service.
Amer · 11 October 2025
Agent replied · 11 October 2026
Thank you Amer for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI would strongly discourage anyone from…
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie · 11 February 2026
★★★★★ 5/5
GoogleClaire and the team at Bairstow were excellent in helping us get our sale through as fast as possible and provided a great service. Would recommend.
Joe · 11 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGreat estate agents. At every stage we were treated with professionalism and kindness. From the original valuation of our property to the handing back of the keys were very satisfied with the service.
Claire was very helpful and was very proactive during the rather lengthy process and rang us frequently to keep us updated.
Thank you.
Sarah · 25 October 2022
Agent replied · 24 October 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our home with Bairstow. Overall experience with Bairstow was superb, staff very approachable and go out of their way to help.
Claire is an excellent member of the team who helped push along our transaction from all sides, chasing and updating us daily. Claire has been a pleasure to deal with throughout. Thank you!
Bethany · 25 October 2022
Agent replied · 24 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI highly recommend Bairstow Eves…
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩
Jake · 11 July 2023
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
Jamesfinglas · 26 June 2023
★★★★★ 5/5
GoogleMany thanks to the whole team at Wollaton for their help in selling our property, It sold within 1 week of going on the market, obtaining full asking price, and the sale was completed in just under 3 months.
Special thanks to Ethan, who kept us in the loop every step of the way
Judith · 25 October 2022
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
Lovely · 19 July 2025
★★★★★ 5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
Adam · 14 September 2026
★★★★★ 5/5
GoogleFantastic service from Bairstow Eves as usual, Alan and his staff were always there to help and very efficient . Claire Dack was an absolute god sent to us as we had issues that we certainly couldn't have sorted out without her.The girl goes above and beyond the duty of any estate agent we've ever dealt with . Thank you Bairstow Eves
Robert & Margaret Hill
Margaret · 25 October 2020
Agent replied · 24 October 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
★★★★★ 5/5
TrustpilotAbsolutely fantastic team at tamworth.
Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx
Stacy · 3 May 2023
★★★★★ 1/5
TrustpilotRomford Branch - (Mostly) lovely people, useless organisation
The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.
Matthew · 2 May 2023
★★★★★ 5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
Lesley · 25 April 2023
★★★★★ 5/5
GoogleWe sold our flat with Bairstow eves and all of their offices help us to find a new home in the area of our choice. Even though we didn't find our new home with them, all the staff were very helpful to us. Especial thanks to Claire of Wollaton office. I cant thank you enough.
Jovelyn · 11 October 2024
★★★★★ 1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.
Paul · 15 July 2026
★★★★★ 5/5
GoogleClaire was the estate agent helping us buy a property for my father. She was absolutely brilliant - very helpful, informative, responsive, and honest. When she wasn't available Ethan was our point of contact and also very helpful and informative.
Janine · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotOne star because no stars is not an…
One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.
Lavinia · 8 May 2023
★★★★★ 5/5
GoogleNatalie and the team at Bairstow Eves Wollaton have been fantastic. I bought a house in mid-2021, when everyone was incredibly busy because of the stamp duty holiday deadline. While I could hardly ever reach or get advice from my solicitor, Natalie was extremely responsive and helpful. Without her, the purchase might have fallen through. Thank you!PositiveResponsiveness, Quality, Professionalism
Nicolai · 25 October 2021
Agent replied · 24 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaire and the team were fantastic from start to finish. very punctual, professional, and eager to help.
This is my third house purchase and the difference between Bairstow and the other agents I have used in the past is night and day. Will certainly be contacting them for my next move.
Benny · 25 October 2022
Agent replied · 24 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to express our thanks to Clare and the team at Wollaton Branch, for their excellent service and support during the recent sale of mums bungalow. Clare always kept us informed with progress during the sale and helped us with any questions we had along the way. We would highly recomend this estate agency and would not hesitate to use them again in any future sale.
Gary · 26 October 2018
Agent replied · 24 October 2024
Congratulations on the sale of your mums property, thank you for the 5 star review and recommendation. The Bairstow Eves team at the Wollaton branch aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service.
Many Thanks,
Sarah
★★★★★ 5/5
TrustpilotExcellent service at Bairstow Eves Sanderstead
We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!
Honeysuckle · 25 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.