Bairstow Eves Wollaton reviews in Nottingham

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Google

We have recently worked with bairstoweves to sell our home and from start to finish they have been amazing, particularly Claire & Ethan. Claire was always so welcoming and made you feel like she had all the time in the world for you, she also stayed late to ensure a viewing was booked in which was really kind of her and shows how much she appreciates the people she’s working with. Ethan also went above and beyond, always replying to emails straight away and chasing solicitors when we eventually sold to ensure we had a quick and easy transition, you never felt like a bother when messaging Ethan, nothing felt like too much trouble So so happy with the estate agents, could not thank them enough Rachel & joe bennaton

Rach1297 · 15 April 2025

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

We are extremely pleased with the professionalism of the team at Bairstow Eves, Wollaton. They provided excellent support and communication throughout the sale of our property. In particular, Ethan Bexon was very personable and pro-active, keeping us updated at regular intervals concerning the progress of our sale. We would have no hesitation in recommending the services of Bairstow Eves, Wollaton.

David · 3 April 2025

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

I have just sold my late mum’s bungalow with Bairstow Eves and the team have been excellent and particularly Ethan. I’m disabled now and I got very anxious but the team have supported me and been very patient with me. I would highly recommend them!

Cressida · 24 August 2025

★★★★★ 2/5

Trustpilot

I have bought and sold house so I am no…

I have bought and sold house so I am no novice. The house I was selling this time was my mothers. Therefor we as a family were still grieving. Information was sparse, not clear and if we had all the information we should have had we would not have accepted the offer and kept the house on the market. I felt the company was not working for us. I have spoken with B Eves but got nowhere. I would not use them again, very disappointed

Sue · 16 July 2025

★★★★★ 1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least.

H · 2 July 2026

★★★★★ 5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

★★★★★ 5/5

Google

Although I am yet to finalise on a property; I just wanted to take the time to call out and highlight my appreciation for the Bairstow Eves Wollaton team. They have been very patient and personable with their approach, always ready to have a conversation and share their insight into the market. They deeply understand the local market and common concers that a first time buyer would have, often taking the time in guiding a buyer to better understand and evaluate his own search criteria. A special thank you to Ethan, you can really see the dedication to his role at Bairstow Eves.

Kareem · 25 October 2023

★★★★★ 5/5

Google

We have had a fantastic experience with Bairstow Eves Wollaton Branch, specially with Ethan. From finding the property, viewing, making an offer and getting it accepted, and now to completion date. We are very satisfied and extremely happy to have found a dream house through Ethan and the team. We recommend this branch to friends and colleagues searching in the Wollaton area.

Isabella · 24 September 2024

★★★★★ 5/5

Google

I would highly recommend bairstow eves and have no negative experience. From start to finish everyone of the team kept us informed and give us excellent guidance on getting the best price for the property which was sold in such a short time. They listened to are concerned and were reassured on each step of the process.Alan Heys who guided us through each step was honest and through his advice got us more than we expected with very little fuss.

Trudy · 18 September 2025

★★★★★ 5/5

Google

Really excellent service from Claire and the team at Bairstow Eves. Callbacks and follow up calls were always received when I was told they would and communicated was always excellent between me and members of staff. I would definitely recommend them.

Rachel · 28 May 2025

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 5/5

Google

From.a buyers perspective : they were brilliant at coordinating a number of viewings. Clare Dack was efficient, professional and a pleasure to deal with as was the man who showed me around the properties. No experience from a sellers perspective but given their proactive approach and care taken with the properties I viewed I would definitely recommend them

Oksana · 24 September 2024

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Google

Our move was long, about 18months from putting our house on the market to actually moving. Claire was so professional and patient when many problems arose with the chain. She was reassuring and calm always positive and good humoured and worked tirelessly to solve the many issues that cropped up. Even on moving day she helped, keeping us informed with proceedings, we couldn't have done without her help. We would certainly recommend Bairstow Wollaton.

Marian · 25 October 2023

★★★★★ 5/5

Google

Ethan is just amazing, the best agent I have ever worked with. He has kept me up to date all the way though & such a nice person.

Ruth · 9 September 2025

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

Fantastic service from Bairstow Eves in wollaton. It was a particularly emotional sale because it was our late parents' house and our family home but they dealt with it efficiently and sensitively especially Claire and Ethan who was brilliant in managing our ( rather difficult at times ) buyer. They had our best interests at heart all the way through and Ethan kept us well informed. Would definitely recommend.

Hilary · 25 October 2023

★★★★★ 5/5

Google

Claire and the team looked after us and our sale extremely well. They kept us fully informed and provided advice and guidance throughout the whole process. They were always on hand when we needed them and were happy to liaise with everyone on our behalf. They were friendly, professional and knowledgeable throughout the whole process giving us reassurance and the confidence to move home. I would definately recommend them.

Nick · 25 October 2023