Bairstow Eves Wollaton reviews in Nottingham

★★★★★ 5/5

Google

Ethan is just amazing, the best agent I have ever worked with. He has kept me up to date all the way though & such a nice person.

Ruth · 9 September 2025

★★★★★ 5/5

Google

Very helpful team supported us the whole way. Big thank you to Ethan for his amazing customer service and reassurance throughout!

Taiba · 11 November 2025

★★★★★ 5/5

Google

Bairstow eves are a excellent estate agent to deal with we saw Alan who explained the best option for us to sell our property which was by auction it was such a simple process no stress and Alan and his team were there for us the hole time I can't thank you enough.

Karen · 11 October 2024

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

Fantastic service from Bairstow Eves in wollaton. It was a particularly emotional sale because it was our late parents' house and our family home but they dealt with it efficiently and sensitively especially Claire and Ethan who was brilliant in managing our ( rather difficult at times ) buyer. They had our best interests at heart all the way through and Ethan kept us well informed. Would definitely recommend.

Hilary · 25 October 2023

★★★★★ 5/5

Google

Claire and the team looked after us and our sale extremely well. They kept us fully informed and provided advice and guidance throughout the whole process. They were always on hand when we needed them and were happy to liaise with everyone on our behalf. They were friendly, professional and knowledgeable throughout the whole process giving us reassurance and the confidence to move home. I would definately recommend them.

Nick · 25 October 2023

★★★★★ 1/5

Trustpilot

Worst interaction and customer care I…

Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property out. After a week or so I was told a couple and 1 family member had offered on my property. I was told they were 2 professionals tenants and the third tenant wouldn’t be referenced as she was pregnant and not working. I wanted professional tenants only but the estate agents were well aware I was pregnant myself and I feel they have made up a story based on my circumstances to play on my emotions and heart strings! I accepted the tenants based on the information I was presented. I later found out by the tenants themselves that they had no children and had never been pregnant, this was completely made up. The story I was told was completely fabricated by the estate agent Karun and Harry, they took advantage of me. A few months after the tenants had moved into the property I discovered from my neighbour that 6 people were living in the property and not the initial 3 that I was told. I spent over 20k refurbing my property and it’s very disheartening to know that the people that are renting it out are not the only persons living in it. I booked in an inspection with the tenants directly and I was shocked to see several mattresses in the living room and next to the beds in both bedrooms! There was also a piece of paper sellotaped to my recently new and painted bathroom door which read, rules of the bathroom. It was clear more than 3 persons were living at the property. My neighbours have provided my with cctv from their ring door bell and I’m shocked. The estate agents manage my property however the tenants text and call me when issuesarise sooo what exactly is the management fee that I’m paying for? I have made many complaints about Karun and Harry to the owners of the estate agents, countrywide however these complaints have landed on deaf ears! I have made a complaint about the above because it has and is causing me so much stress… Countrywide who own Bairstow Eves have responded to my complaint saying that the references was a misunderstanding on the estate agents part and apologising… No resolution offered! It wasn’t a misunderstanding, I questioned the referencing multiple times and each time I was assured. The referencing process is very strict with any estate agent so simply saying it was a misunderstanding is a lie! With regards to the extra persons living in my property, Bairstow Eves have said this wasn’t the case at the start of the tenancy. Despite them managing my property, they haven’t offered a resolution or told me what they are going to do to make things right! I have emailed them today informing them the tenants are in breach of their contact and the estate agents are not acting within my best interest! The customer service is awful at this estate agents and they continuously lie anyway they can to agree a deal! They do not take accountability for their mistakes and also have an excuse. There owners countrywide have not been helpful either. I’m currently obtaining legal advice and progressing this!! If you’re looking for an honest estate agent, I would urge you to read my review first!

Jonathan · 20 November 2024

★★★★★ 5/5

Google

Probably due to a backlog at the solicitors from Covid and the stamp duty holidays the whole process of buying our new and beloved house was dragging on forever, but Natalie from Bairstow Eves Wollaton was with us every step. Always easy to reach and prompt to get back to us, always friendly, always answering every question patiently, always trying everything she could to move the ball along and keeping everyone informed. Without her we would probably have lost our minds. Very professional and easy to interact with, which holds for the rest of the office aswell. Thanks!

Anna · 25 October 2022

★★★★★ 5/5

Google

We had the pleasure of working with Bairstow Eves team for our first home and I cannot thank you all enough for being on top of everything from start to the end. Claire Dack was our main point of contact and she has been so patient and understanding throughout the process, helping us follow up things and making sure everything is taken care. If we plan to buy another property in Nottingham, i would still want Claire to be part of our journey again!

Seema · 25 October 2022

★★★★★ 1/5

Trustpilot

They do a bare minimum so we ended up without a flat

I would give 0 stars if i could. We dealt with Stratford agency. Let me explain the situation. We found a flat to buy and unfortunately, the agency that published it was Bairstow eves.The first bad sign was that we waited for a man who should've shown us a property for 15 minutes (his name is Vasco Correia, just so you know the heroes by names) and after 3 calls to their call centre we were told to try to call the apartment number as he's already there. We've called a few times - failed. We managed to enter the building and get to the flat after a while. When Vasco opened the door we complained about the situation and that we'd been waiting for 20+ minutes to which he replied "so what? are you going to see the flat or not?". We were pissed with the attitude and the situation but had a look on a flat. We liked the flat so much and decided to make an offer (hadn't trusted our guts, unfortunately).The process took 6 months, each time we had to call them ourselves because otherwise, we didn't receive any updates from them and the seller. Our sales progression was Ellie Lynch (well, I would call her sales REgression). Every time she and her colleagues told us that they were doing their best but if it was true we wouldn't ended up being homeless. We've been telling her that our tenancy contract will end at the end of October since August and she didn't tell us that we should prolong it as the seller is looking for a new home herself and won't move out until she buys it. So we trusted them and ended up without a flat with all our stuff.I hate the day we've decided to proceed with this agency and the flat they listed. Hope everyone who's uncertain to work or not to work with Bairstow eves will choose not to work but to save their mental health and their money.

VM · 5 November 2024

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Google

Best estate agents I have used. Very responsive and informative. Knowledge is outstanding. Highly recommended, ask for Alan 😁 …

Mandie · 16 September 2025

★★★★★ 5/5

Google

Claire and the team were very helpful and provided great communication between all parties involved. Many thanks

Mitch · 11 October 2025

★★★★★ 5/5

Google

Claire at Bairstow Eves Wollaton was amazing! We’ve had a pretty long 9 months but now finally exchanged on our property, with definitely some thanks to Claire! She was always so approachable, knowledgable and kept us calm during the process. She always kept us informed & has definitely helped us through what has been a stressful process. Thank you to her & the team at Bairstow, her colleagues were always so helpful too if Claire wasn’t in!

Alice · 25 October 2022

★★★★★ 5/5

Trustpilot

Maid Marion Way Branch Nottingham

I had the pleasure of using Bairstow Eves in Nottingham and I cannot speak highly enough of their professionalism and efficiency. Their lettings team went above and beyond to make the process smooth and hassle-free. They were always available to answer questions, provided clear and helpful guidance, and ensured everything was handled with care and attention to detail. If you’re looking for a team that’s genuinely supportive and highly effective, I would definitely recommend Sophie, Darcy, and the rest of the Bairstow Eves lettings team.

Tommy · 20 September 2024

★★★★★ 5/5

Google

We used Bairstow Eves for our recent sale and purchase and were very impressed with the professionalism and friendliness of the whole team, from the initial valuation of our property through to completion. They were always there to help when we had queries and we would not have found our present home without their help. Special thanks to Claire Dachs for keeping everything on track and liaising with both our buyer and vendor.PositiveResponsiveness, Quality, Professionalism

Kathleen · 25 October 2022

★★★★★ 5/5

Google

A very painless, efficient and comprehensive service from initial discussions on selling my property to locking down a great mortgage rate in the current climate and providing conveyancing solicitors. The team in Wollaton, especially Ethan, did a fantastic job, such a lovely team of people to do business with (Alan, Claire, Erica and Aman). Would definitely recommend Bairstow Eves Wollaton.

SJT · 29 December 2023

★★★★★ 5/5

Google

Friendly and professional estate agents! I was treated really nice and was never pushy from day one. I would highly recommend buying a house with them. I dealt with Ethan who secured the offer & dealt with the vendor very well. Great service.

Lloyd · 11 October 2024

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Google

Selling a property can be a daunting experience. Add to that a vendor who lives 7,000 miles away, a 7 hour time difference, the legal requirement for original signed documents, a global pandemic restricting travel/flight options and finally a vacated property that had "challenging" features like 40 steps leading up to a bungalow ready for some imaginative TLC - you might just get the picture that this was not going to be a straightforward sale. Enter Claire Dack from Bairstow Eves Bramcote Offie. Exuding Confidence, Understanding the need to meet the challenges with creative thinking and obvious determination. Resourceful, Pragmatic and in total control. Stepping up enthusiastically to an exceptional level of excellence. Thank You Claire. The Sale, The Price, The Process ALL happened so smoothly and to plan because of you!PositiveResponsiveness, Professionalism

Ross · 25 October 2021

★★★★★ 5/5

Google

We have moved a few times and Claire Dack is far and away the best estate agent we have dealt with. Claire was acting for our vendors but proved to be of much greater help to us than our own estate agent! She is a great communicator and took the initiative when others, including our solicitor, were sitting on their hands. We are very grateful to her. We would also like to give an honourable mention to her colleague, Pat.PositiveResponsiveness

Susan · 25 October 2021

★★★★★ 5/5

Google

I couldn't have wished for better service from start to finish from the whole team during the sale of my house. Everything went so much smoother than I would have expected and weeks earlier than I would have imagined. I was looked after every step of the way and nothing was too much trouble. The whole team were great but I must make a special mention of Claire who went above and beyond with great understanding and empathy of the stresses of selling under difficult circumstances. I should also mention that the fees were very reasonable and by far the best I was offered. I would not hesitate to recommend this agency, indeed shall do so at any opportunity.PositiveResponsiveness, Quality, Professionalism, Value

J · 25 October 2021

★★★★★ 5/5

Google

We purchased our new home through Bairstow Eaves and dealt with Claire throughout. They say moving house is one of the most stressful things to do, and certainly under the current circumstances the stress levels would only increase, but dealing with Claire was an absolute pleasure and she made the whole process totally painless, actually enjoyable! As buyers, we had some issues and delays from our end, but Claire was continually liaising with the vendor and ourselves to keep all parties informed and happy, ensuring the purchase all came together and ran so smoothly which is amazing when you throw in the issues we faced along the way. We have come out of this process with positive relationships with the vendor, the agents and the solicitors, and with a very positive outlook on the whole process, which I think can be quite unusual when moving house, and this is certainly all thanks to Claire. I would have absolutely no hesitation in recommending Claire and the team at Bairstow Eaves.PositiveResponsiveness, Quality, Professionalism

Izzy · 25 October 2021

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025