Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing customer support
Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!
Luciano · 3 November 2023
★★★★★ 5/5
GoogleWe recently moved house, and Claire Dack from Bairstow Eves was absolutely fantastic throughout the entire process. From start to finish, she was professional, proactive, and always willing to go the extra mile to ensure everything went smoothly.
Bipin · 11 October 2025
Agent replied · 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team Bipin. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotA great experience made possible by Shanna Seaton.
Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh
André · 14 April 2023
★★★★★ 5/5
GoogleWe sold our mother’s house via Bairstow eves, Wollaton branch. Claire and the team were a pleasure to deal with. Everything was dealt with in a very friendly and efficient manner and we were kept up to date every step of the way. We would highly recommend Bairstow Eves to anyone buying or selling their property. Out thanks to you all.
Mr and Mrs Guest
Theresa · 26 October 2019
Agent replied · 24 October 2024
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
★★★★★ 5/5
TrustpilotI want to give a glowing review for…
I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year
Clair · 20 December 2022
★★★★★ 5/5
YellDedicated staff go above and beyond
The staff at Bairstow Eves, Wollaton, helped keep my sanity in tact during a very difficult purchase with a complicated chain. The staff, particularly Claire Dack, went out of their way to ensure our purchase went through, even working on their annual leave and chasing up less efficient agents further up the chain. We felt very well looked after during the process and often pop in to say hello still, now we live nearby, as they’re very friendly
MrsH-180 · 25 February 2023
★★★★★ 5/5
GoogleClaire and Natalie were amazing throughout sale of my property . I had issues trying to sell my property with other agents before but with bairstow eve had so many viewing and interest . I would highly recommend if you want stress free sale of your property .
Khaula · 25 October 2022
Agent replied · 24 October 2024
Thanks for the lovely 5* review Khaula! Claire and Natalie really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
TrustpilotExcellent experience with the South…
Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.
Zubair · 29 August 2022
★★★★★ 1/5
TrustpilotHad the following experience with…
Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.
Jewel · 23 August 2022
★★★★★ 1/5
TrustpilotSouth woodford letting team
Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.
Sanaz · 16 August 2022
★★★★★ 1/5
TrustpilotBairstow Eves great, but use your own Conveyancing firm
Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.
ANNA · 20 July 2022
★★★★★ 5/5
GoogleClaire at Bairstow Eves Wollaton was really helpful! She was always so approachable, knowledgable and patient during the process. Many thanks to her at Bairstow. I definitely recommend Claire, when selling/purchasing a property.
Shuai · 25 October 2023
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you to all the team who made my…
Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.
Mark · 17 June 2022
★★★★★ 5/5
GoogleI went to view a bungalow in Wollaton and the agent was such a gentleman. He was really professional, very helpful, explained everything clearly, and was so patient. Made the whole viewing a pleasant experience
Antonio · 16 September 2025
Agent replied · 23 September 2025
Thank you for your kind words! We are so glad to hear that our agent provided you with exceptional service during your viewing. We strive to make every experience a pleasant one and we are thrilled that we were able to do so for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur journey to find our new home was a real roller coaster of highs, lows and frustrations, but, the team at Bairstow have been there through the whole process, giving us the support and professional guidance needed. I cannot recommend them highly enough! I'm glad to say we are now in, settled and thoroughly enjoying our new life! Thanks again Team Bairstow.
Lee · 11 October 2024
Agent replied · 24 October 2024
Thank you Lee for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and well-informed staff - Alan in particular had all the information about the "modern method of auction" option, and put in the extra mile with things like arranging inspections while it was unoccupied and taking final meter readings when it was sold.
Daniel · 7 June 2025
Agent replied · 23 June 2025
Thank you for your brilliant 5* review and thank you for your kind words Daniel. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleViewed two properties and was shown around by Ethan. He was very helpful with any questions I had and made great suggestions for other properties fitting my specification. Fully recommend 👌 …
Zeo · 11 October 2025
Agent replied · 24 January 2025
Many thanks Zeo for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaire at BE was a complete star, immensely helpful, considerate and understanding. She went way further than she needed to on the sale, contacting estate agents for the properties I was after moving into. She gathered excellent offers, and had the property sold within a month of it going on the market. It was really good to be able to speak to her personally, face to face, in the Bramcote Lane office, where she patiently explained to this naive numpty the steps I needed to go through, and smoothed over my worries.
A special mention also goes to Alan, who valued my house, and was also very helpful in the sale.
That my transaction fell through was very much my fault and choice, and no fault at all of BE who were professional throughout. I will be using them again next year. I heartily recommend the BE Bramcote office. You really, really can't beat honest, direct, and personal interaction with your estate agent :)
Fred · 25 October 2023
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant team and would highly recommend.
Abbie was great and kept us fully informed throughout the whole process and helped to make it as stress free as possible. Also the whole team were always available to help and were fully up to date, so could pick up any enquiries during the process. Thank you Abbie and the Wollaton Bairstow Eves team.
Clare · 26 October 2018
Agent replied · 24 October 2024
Dear Clare,
Thank you for this excellent review, it is great to read that the team had all hands on deck in order to support throughout the process. Please accept my best wishes.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleWe recently purchased our home through the Bairstow Eves Wollaton Office. We would like to express our thanks to Claire Dack and greatly appreciate the customer service she provided. Claire was very professional, courteous and helpful throughout the process. Claire was also very patient and promptly came back to us with the answers to our queries. Thank you Claire.
C · 26 October 2019
Agent replied · 24 October 2024
Thank you C R. I will pass on your wonderful review to Claire and the local Bairstow Eves team. Kindest regards, Mark
★★★★★ 5/5
TrustpilotBairstoweves Biggin Hill, absolutely brilliant.
Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.
Paul · 5 April 2022
★★★★★ 4/5
TrustpilotNottingham Sale
Just completed on the sale of an apartment at George Street Trading House in Nottingham and was really pleased with the service we received from Bairstoweves particularly Shannon Harrison-Wortley. Shannon was extremely help and excellent at following up on outstanding issues and providing regular updates. Polite and very proactive and nothing was too much trouble for her. would have no hesitation in using them again based on this experience. Pat
Patrick · 20 March 2023
★★★★★ 5/5
GoogleWe sold our flat with Bairstow eves and all of their offices help us to find a new home in the area of our choice. Even though we didn't find our new home with them, all the staff were very helpful to us. Especial thanks to Claire of Wollaton office. I cant thank you enough.
Jhovy · 28 March 2024
★★★★★ 1/5
TrustpilotBairstow Eves Walthamstow branch
Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.
Uche · 30 December 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.