Bairstow Eves Wollaton reviews in Nottingham

★★★★★ 5/5

Trustpilot

The customer service base on day to

The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process

Arreyngang · 2 February 2024

★★★★★ 5/5

Google

The team at Bairstow Eves were great right from the beginning. I can’t praise their professionalism and support through the whole process highly enough. If you are selling in Wollaton or Bramcote I’d fully recommend them.

John · 11 October 2024

★★★★★ 5/5

Google

Thank you to everyone at Bairstow Eves in Wollaton. From the first meeting with Alan to value mums property right through to completion and exchange everything was done in a timely manner with communication along the way. Always there to help when I had queries. Although very professional the staff were always very polite and made you feel at ease. Thank you to everyone of you.

Sue · 25 October 2022

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 5/5

Google

I have just moved house with Bairstow Eves. The support from all the staff right from the start of the process to the move day is fantastic. They are responsive and keep in touch with any updates and offer helpful advice from their experience. Claire led on our house sale and she was absolutely brilliant. I would have no hesitations in recommending Bairstow's to anyone selling or buying a property.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 25 October 2021

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 5/5

Google

The team at Bairstow Eves Wollaton have been fantastic helping us sell our house and move into our new home! Alan, Claire, Pat & Abbie have been friendly, helpful, efficient and great at keeping us up to date on our house sale/purchase. From getting our house on the market within two days, to selling it in two weeks, to managing numerous queries and difficulties along the way, right through to supporting us on moving day and being the middle man between lots of communications! We're really grateful, and wouldn't hesitate to recommend them to family and friends who are buying or selling a house. Thanks again! Leon and Claire

Leon · 14 November 2019

★★★★★ 5/5

Google

The team at Bairstow Eves Wollaton have been fantastic helping us sell our house and move into our new home! Alan, Claire, Pat & Abbie have been friendly, helpful, efficient and great at keeping us up to date on our house sale/purchase. From getting our house on the market within two days, to selling it in two weeks, to managing numerous queries and difficulties along the way, right through to supporting us on moving day and being the middle man between lots of communications! We're really grateful, and wouldn't hesitate to recommend them to family and friends who are buying or selling a house. Thanks again! Leon and Claire

Leon · 26 October 2019

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 5/5

Google

Fantastic service, could not ask for more! Great communication and commitment to support through the whole process. I would strongly recommend those estate agents! Special thanks to Claire, Abbie and Pat! Jerry&Emilia

Jerry · 10 January 2019

★★★★★ 5/5

Google

If Heineken made Estate Agents, then I’m sure they would be called Bairstow Eves Wollaton

Eamonn · 25 October 2022

★★★★★ 5/5

Google

Claire D is an absolute superstar. Searching for a property in the current climate is difficult- but don't fear if you have Claire by your side! Professional, thoughtful and just an all round pleasure to work with. I will definitely work with Bairstow Eves in the future for buying or selling solely down to the positive experience Claire has provided.PositiveResponsiveness, Quality, Professionalism, Value

Courtney · 25 October 2022

★★★★★ 5/5

Google

We recently bought our new home with Claire who is based at Bairstow Eves Wollaton. The experience we had with her from start to finish was first class. She was keen to keep us interested in properties that came on the market & through being so attentive sold us our ideal home that ticked all of our boxes, hassle free, always friendly & very professional. I would have no problem in recommending Claire & the team at Wollaton when buying a property. Thank you again for all of your hard work.

Hannah · 26 October 2018

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Everything was handled very professionally from A-Z, the sale went smoothly and in record time. Claire Dack was very helpful and respectful, as were her colleagues. Would definitely use again!!

Franco · 26 October 2019

★★★★★ 5/5

Google

We recently bought through Bairstow Eves in Wollaton and I would highly recommend them. Claire was extremely helpful, friendly and supportive, far more so than the agents we sold with!

Hannah · 26 October 2019

★★★★★ 1/5

Google

We saw a house on a Saturday, made an offer on Monday morning, we had no news. When my husband called there was never the person we needed, he didn't call back or anything. We discovered by chance after 10 days that the house was sold and in these 10 days they kept calling but no one ever spoke to us or explained anything. I'd say this was horrible behavior.

Caterina · 25 October 2021

★★★★★ 5/5

Trustpilot

Excellent service

We have just sold our house through the Wollaton branch of Bairstow Eves. We also purchased our new house through them. Natalie, Pat, Claire and Alan were excellent throughout the whole. Nothing was ever too much trouble. As a team they have a wealth of knowledge about the area and the house moving process.

Alison · 2 October 2021

★★★★★ 1/5

Google

Renting through bairstow eves, they are only ever interested when your paying the rent but when jobs need doing to the property their rude and not interested.... I have never felt so uncomfortable ringing up about a problem. I just had a baby and it was freezing out and I wanted to know my house was going to be warm enough for my little one and the response is shocking, we had to wait weeks for them to sort the issue after getting in touch with the council. Never use these again

Hannah · 26 October 2017

★★★★★ 5/5

Google

Natalie has been amazing during the process of buying a house she's gone above and beyond to help mePositiveResponsiveness, Quality, Professionalism

Gary · 25 October 2021

★★★★★ 5/5

Google

Claire and Pat were both very helpful and efficient in selling my house. I wouldn't hesitate to use them again.

Miles · 25 October 2021