Bairstow Eves Wollaton reviews in Nottingham

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Google

Claire was incredibly patient and kind when personal circumstances held up the purchase of a property. She, and all of the team, were knowledgeable, helpful and clear throughout the process. Thank you.

Katherine · 24 December 2021

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 5/5

Google

I would say that there the best I delt with Claire and she was 100% from start to finish dealt with issues more so there solicitors as they were a waste of space but I can't fault bairstow eves in any way from start to finish unlike some agents as to were they make promises they can't keep your told by the team at bairstow eves at Bramcote Lane as to were you stand and as to were to aim for and for me that was very important as it took some of the hassle of me and aloud me to get on with my business to wich am very grateful to Claire for being there in times of assts with there lawyers agent 1000% there lawyers country wide total waste of space please don't use them bad to deal with full stop but charge the earth for a job you end up doing your selfPositiveProfessionalism

David · 25 October 2021

★★★★★ 5/5

Google

Selling or buying a house everyone knows is unbelievably stressful, however if you want to reduce your stress levels then you really need to go to the team at Bairstow Wollaton, Alan will come along and give you a realistic value then the team led by Claire but not forgetting Pat and Natalie and of course Lynn and Rachel, will look after you they are professional, friendly and helpful they go above and beyond to help you sell or buy your property. I know I have just had the pleasure of using these guys to buy and sell and I can't emphasise enough how this team helped with at times a very traumatic event. Jen and I want to thank you all so very much for not only your help with the process but all the other things you have done for us. To anyone reading this my advice give them a call.PositiveProfessionalism

Graham · 25 October 2021

★★★★★ 5/5

Google

Just wanted to share what an absolute amazing team are based at this branch in wollaton. Claire and Pat have been wonderful throughout our purchase, very hands on, very responsive and just overall wonderful people. It has took many attempts for us to get here and the team at wollaton have been incredibly understanding and have worked with us all the way through. I cannot recommend them enough. If you want a team who fully understand the sale/purchase process alongside with all the emotions that go with selling/purchasing a house (its never a smooth run!) then look no further. They have been just amazing, cannot thank them enough.PositiveResponsiveness, Quality, Professionalism, Value

Sameena · 25 October 2021

★★★★★ 5/5

Google

We sold our previous property through the team at Bairstow Eves during the height of uncertainly of how things would play out due to Brexit. They posted the house up for sale in the morning and it was sold bu tea-time - how's that for service! They also set up our new mortgage and sorted out all of the financial and legal arrangements and the entire service was seamless and well coordinated. The best thing, however, was the personal touch that we got from the team; they made us feel that we really mattered to them. We cannot recommend them highly enough.

Keith · 25 October 2021

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

I requested a valuation of our property purely out of interest and advised that I was more than happy to pay for the service. I was informed that they would do it for free and I have just received the results which I am more than happy with. Excellent response and can't speak too highly of the service I received.

Malcolm · 25 October 2023

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 5/5

Google

An excellent, rapid response to my request for a valuation of our property for the purpose of financial planning rather than a sale of the property. Ethan advised me of desk top and physical valuations of the property and that both were free. Alan visited promptly the following day and gave us a detailed, thorough and professional valuation along with evidence from sales of comparable properties. Many thanks to the Wollaton Office.

Chris · 11 October 2024

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024

★★★★★ 1/5

Trustpilot

The Nottingham branch made many…

The Nottingham branch made many promises of selling our property. Apart from taking photos and uploading to Rightmove they did nothing to sell our property. In fact their internal procedures and processes showed a high level of incompetence. Feedback was negligible and market information nil.I do not see what this company’s value proposition is?

Paul · 22 October 2022

★★★★★ 1/5

Trustpilot

One of worst letting agent

One of worst letting agent , they don’t have any ethics, they just need money 💰, worst customer service, we got a flat for rent in worst condition, they gave without cleaning, used toilet didn’t even flush , really shame on them, when we gave a complaint they didn’t even apologise, and flat is also worst condition, it needs to refurbish but gave for rent. Full of oily kitchen, got shocked after seeing bathroom. Owner will not pick calls, this letting agent will not take responsibility, but they signed on behalf of owner on the agreement. But surely I will not leave them, I’ll post in every forums.

Mr · 27 April 2024

★★★★★ 5/5

Google

It’s our second time selling with the team very good Claire was outstanding and dealt with everything efficiently a pleasure to do business with five stars thanks !!!PositiveProfessionalism

Mick · 25 October 2021

★★★★★ 5/5

Google

After a lot of delays with our house purchase (none of which were the fault of Bairstowe Eves) the branch were very helpful in keeping things moving and informing all parties of the current situation. Natalie in particular was incredibly helpful and friendly and put up with me calling several times a day towards the end and helped our sale to go through as well as sorting other issues with regards to the purchase. Many thanks!PositiveResponsiveness

R · 25 October 2021

★★★★★ 1/5

Trustpilot

Advertised flat for sale with a alloted…

Advertised flat for sale with a alloted parking space, then to be told I could only park my car in a very small space tight up against a wall, the space was smaller than my car, I don’t have a big car. I made it quite clear to Bairstow Eves that I only considered the flat as it had parking, not alloted small smart car only parking! The lies continued with this firm and they just repeat themselves like parrots. It has cost me 2.5k in fees and I have to pull out so a chain of 4 people before me are also going to be effected, I was literally at contract stage, the stress is unbearable that I and others are now going to suffer. I do NOT recommend this company, their tactic is also to say to the seller while you are there, oh don’t forget you have a viewing later and 2 further ones booked in! This is pressure selling and more than likely lies. The management guy that runs the upkeep of the building told me that if I couldn’t park there that I should have my licence taken away, change your car to a smart car! His rudeness continued until I was left in tears, the agent just stood by and did nothing! Avoid this company, they talk the talk but never follow through.

Janice · 19 April 2024

★★★★★ 5/5

Trustpilot

Superb communication and prompt…

Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.

Penny · 22 August 2024

★★★★★ 5/5

Google

My brother and I recently sold my father's property with the help of Bairstow Eves' Wollaton branch. The whole process, from beginning to end, was managed with a professional, yet personal, touch, and we were kept up to date with progress on a regular basis. It was a stressful time for our family as my father was extremely ill, so it was important to have reliable, friendly advice at the end of the phone. I would certainly highly recommend these agents to other sellers.

Jill · 25 October 2020

★★★★★ 5/5

Google

We sold our house through the Wollaton branch of Bairstowe Eves and having had experience of other estate agents, were not sure what excellent service could look like. Claire in particular went above and beyond throughout the whole (protracted!) process. She chased and organised on our behalf to help build the chain and keep things moving. We very much appreciated having one contact person to liase with, so there were no mixed messages or repetition. She kept us informed the whole way through and was clear, professional and understanding. Thank you for making a very stressful process more manageable.PositiveResponsiveness, Quality, Professionalism, Value

Georganna · 25 October 2020

★★★★★ 5/5

Google

Bairstow Eves went far above and beyond what I would expect of an estate agent. They were efficient, informative and pro-active throughout. As I was moving into the area to take up a new job I needed the purchase to progress as quickly as possible. When a couple of issues came up with the property I was buying, the agent at Bairstow Eves took it upon herself not only to chase them up, but to subsequently help the sellers rectify the issues (as the sellers were less able to arrange things themselves). Without her personal assistance, I suspect the purchase would have been delayed by several more weeks at least.

Ben · 25 October 2020

★★★★★ 5/5

Google

They've been very professional and poliet all the way theough from beginning to the end. They were very responsive to all the emails and questions i've had and got back to me quickly. Quick and professional replies were very nice as I was a first time buyer and needed a lot of guidence throughout the process. Everyone that i've talked to were very patient and explained/assured me for every step in the process.PositiveResponsiveness, Quality, Professionalism

B_kyu · 25 October 2021