Bairstow Eves Nottingham Sales reviews

★★★★★ 5/5

Google

Great service and helped us find an amazing home! Lucie Wilkinson was brilliant, she helped us every step of the way getting this place! She was super knowledgeable about the property and talked us through the whole process of applying! Not only that but she was friendly and made us feel very comfortable throughout! Lucie's help and support was one of the reasons this flat we got was our number 1 pick.

Sammy · 26 October 2023

★★★★★ 5/5

Google

Making the transition from student housing into our first "proper" home was daunting, but luckily we were in good hands! From the initial viewing all the way to the move in date & picking up our keys, Kieran Shaw has been extremely helpful and supportive. Anytime we've had any questions, the customer service has been impeccable. Highly recommend!

Agnieszka · 27 July 2024

★★★★★ 5/5

Google

Just want to say thank you so much to Lucy,Sophie and Rebecca at Baristowe Eves for helping me set up a tenancy within 24hrs. They were absolutely amazing helped me get these tenants moved in that had arrived from abroad and needed accomadation as soon as possible.They did all the compliance checks very quickly. Amazing and outstanding customer service. You made me and my new tenants very happy.Thank you very much

Noreen · 26 October 2023

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

Highly recommend Bairstow Eves as I’ve used them many times over the last 10+ years. Most recently using the Nottingham City Centre branch. Darcy was very efficient, always up to date on the present state of things with the solicitors and most helpful at all times. Always kept me up to date. She was an absolute delight and a pleasure to deal with. Most professional and a wonderful young lady who I’m sure will go far in her chosen career path. Thank you so much.

Janine · 3 December 2024

★★★★★ 5/5

Google

I recently entrusted Bairstow Eves in Nottingham with renting out my property, and I couldn’t be happier with the service I received, especially from Dylan Anderson. From the outset, Dylan made the whole process incredibly easy and stress-free, which was a relief as this was my first time letting out a property. Dylan took the time to fully understand my requirements as a landlord and provided clear, professional advice on everything from setting the right rental price to preparing the property for viewings. He handled everything with such efficiency, from marketing the property to organising viewings and keeping me updated on prospective tenants. What stood out most was his excellent communication. Dylan kept me informed every step of the way, ensuring I knew exactly what was happening. When it came to vetting tenants, he was thorough and diligent, giving me confidence that my property was in safe hands. Within a short time, he had found reliable tenants who were a perfect fit. I also appreciated how Dylan took care of the finer details, like handling contracts and ensuring everything was compliant with the latest regulations. His professionalism and expertise made what could have been a complicated process feel straightforward. If you’re a landlord in Nottingham looking for a trustworthy and proactive agent, I highly recommend Bairstow Eves, and Dylan Anderson in particular. His dedication and care made all the difference, and I’ll definitely be using their services again in the future.

Ben · 3 December 2024

★★★★★ 5/5

Google

Excellent service from Sophie Buckthorpe who made the whole process as a landlord easy from start to finish to let our two bedroom Flat. Sophie found the perfect tenants for our property and I can't thank her enough. Sophie is available to answer any queries we may have and is efficient in her response.

Jordannah · 26 August 2024

★★★★★ 5/5

Google

Recently rented a property through Barstoweves and had a lovely letting negotiator called Evelyn, she was extremely helpful and quick to sort out anything along every step of the process. Also rang the office for help regarding some information once I had moved in and another lady was again extremely helpful and informative. Great team and would definitely recommend their services. Thanks Evelyn and the team :)

Kyle · 16 May 2025

★★★★★ 5/5

Google

As a landlord, I cannot recommend this Bairstow Eves branch strongly enough !! I always use them for appointing new tenants and the drawing up of new contracts. As one would expect from a large well established organisation, their approach is completely professional. However, alongside this, is the warmth and friendliness more often associated with a smaller business. I always enjoy dealing with them when I have a property To Let. They're a real pleasure to work with and nothing is ever too much trouble. It seems clear to me that they actually enjoy their jobs. Particular thanks to Rebecca - an absolute star !! The fees are reasonable to boot. A wholly positive experience !! 20/10

M · 11 December 2022

★★★★★ 1/5

Trustpilot

Worst interaction and customer care I…

Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property out. After a week or so I was told a couple and 1 family member had offered on my property. I was told they were 2 professionals tenants and the third tenant wouldn’t be referenced as she was pregnant and not working. I wanted professional tenants only but the estate agents were well aware I was pregnant myself and I feel they have made up a story based on my circumstances to play on my emotions and heart strings! I accepted the tenants based on the information I was presented. I later found out by the tenants themselves that they had no children and had never been pregnant, this was completely made up. The story I was told was completely fabricated by the estate agent Karun and Harry, they took advantage of me. A few months after the tenants had moved into the property I discovered from my neighbour that 6 people were living in the property and not the initial 3 that I was told. I spent over 20k refurbing my property and it’s very disheartening to know that the people that are renting it out are not the only persons living in it. I booked in an inspection with the tenants directly and I was shocked to see several mattresses in the living room and next to the beds in both bedrooms! There was also a piece of paper sellotaped to my recently new and painted bathroom door which read, rules of the bathroom. It was clear more than 3 persons were living at the property. My neighbours have provided my with cctv from their ring door bell and I’m shocked. The estate agents manage my property however the tenants text and call me when issuesarise sooo what exactly is the management fee that I’m paying for? I have made many complaints about Karun and Harry to the owners of the estate agents, countrywide however these complaints have landed on deaf ears! I have made a complaint about the above because it has and is causing me so much stress… Countrywide who own Bairstow Eves have responded to my complaint saying that the references was a misunderstanding on the estate agents part and apologising… No resolution offered! It wasn’t a misunderstanding, I questioned the referencing multiple times and each time I was assured. The referencing process is very strict with any estate agent so simply saying it was a misunderstanding is a lie! With regards to the extra persons living in my property, Bairstow Eves have said this wasn’t the case at the start of the tenancy. Despite them managing my property, they haven’t offered a resolution or told me what they are going to do to make things right! I have emailed them today informing them the tenants are in breach of their contact and the estate agents are not acting within my best interest! The customer service is awful at this estate agents and they continuously lie anyway they can to agree a deal! They do not take accountability for their mistakes and also have an excuse. There owners countrywide have not been helpful either. I’m currently obtaining legal advice and progressing this!! If you’re looking for an honest estate agent, I would urge you to read my review first!

Jonathan · 20 November 2024

★★★★★ 5/5

Google

The Bairstow Eves team went above beyond to help my friend secure a fabulous property in Netherfield. From meeting Kieran at the property to collecting the keys everything was professionally done & beyond expectations. Keiran (plus James, Amy & Kathryn) were always really helpful & guided us through the process with patience as my friend speaks English as a second language. They were really kind & helpful. Full 5 stars & more!! Thank you Keiran & Team!! Will absolutely be recommending you :)

Jo · 26 October 2022

★★★★★ 5/5

Google

We truly feel that we had the best possible service from the Nottingham bairstow eves branch. We were well informed at the beginning, had regular check ups, if there was an issue it was dealt with. Everything das professional and friendly. I do have to give thanks to Karen Coleman, who provided wonderful advice at the start when we were thinking of going onto the market. And a very special mention to Alice Ingram; she is amazing, not only did she help us with all of our queries & chasing answers for us but she was also a friendly voice on the phone giving us updates. Thank you so so much Alice, Karen and the team we really appreciated all the work you put into our sale & purchase.

Hayley · 26 October 2022

★★★★★ 1/5

Trustpilot

They do a bare minimum so we ended up without a flat

I would give 0 stars if i could. We dealt with Stratford agency. Let me explain the situation. We found a flat to buy and unfortunately, the agency that published it was Bairstow eves.The first bad sign was that we waited for a man who should've shown us a property for 15 minutes (his name is Vasco Correia, just so you know the heroes by names) and after 3 calls to their call centre we were told to try to call the apartment number as he's already there. We've called a few times - failed. We managed to enter the building and get to the flat after a while. When Vasco opened the door we complained about the situation and that we'd been waiting for 20+ minutes to which he replied "so what? are you going to see the flat or not?". We were pissed with the attitude and the situation but had a look on a flat. We liked the flat so much and decided to make an offer (hadn't trusted our guts, unfortunately).The process took 6 months, each time we had to call them ourselves because otherwise, we didn't receive any updates from them and the seller. Our sales progression was Ellie Lynch (well, I would call her sales REgression). Every time she and her colleagues told us that they were doing their best but if it was true we wouldn't ended up being homeless. We've been telling her that our tenancy contract will end at the end of October since August and she didn't tell us that we should prolong it as the seller is looking for a new home herself and won't move out until she buys it. So we trusted them and ended up without a flat with all our stuff.I hate the day we've decided to proceed with this agency and the flat they listed. Hope everyone who's uncertain to work or not to work with Bairstow eves will choose not to work but to save their mental health and their money.

VM · 5 November 2024

★★★★★ 5/5

Google

I had a fantastic experience with Bairstow Eves letting agency. Darcy and Sophie were incredibly helpful throughout the entire process. They walked us through each step with clarity and made everything smooth and stress-free. I truly appreciate their professionalism and support in settling everything so efficiently. Highly recommend their services!

Renell · 25 September 2024

★★★★★ 5/5

Google

Kofi Hellewell was amazing, very good communication and made the transaction go very smoothly thank you for all your help

Fahad · 1 October 2025

★★★★★ 5/5

Google

Rebecca has been incredible from start to now. She went above and beyond not only to be an amazing representative of my interests but look after my property and get it rented out ASAP after my purchase. Living far away, I was able to instill full trust in her and bairstow Eves. Keep up the amazing work and thank you once again! May we work together more!!

Vishal · 26 October 2023

★★★★★ 5/5

Google

Darcy provided excellent service in securing us a tenancy at a property me and my partner both loved. Everything was handled quickly and efficiently from the viewing to the signing. When Darcy wasn’t available she had handed over all information to her colleagues to further support us.

Marc · 3 November 2024

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Google

Dealt with Tamara on securing our property to rent. Quick and easy and very helpful!

Kimberley · 9 November 2025

★★★★★ 5/5

Trustpilot

Carlton office provide excellent service

My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you

Simon · 5 October 2024

★★★★★ 5/5

Trustpilot

Maid Marion Way Branch Nottingham

I had the pleasure of using Bairstow Eves in Nottingham and I cannot speak highly enough of their professionalism and efficiency. Their lettings team went above and beyond to make the process smooth and hassle-free. They were always available to answer questions, provided clear and helpful guidance, and ensured everything was handled with care and attention to detail. If you’re looking for a team that’s genuinely supportive and highly effective, I would definitely recommend Sophie, Darcy, and the rest of the Bairstow Eves lettings team.

Tommy · 20 September 2024

★★★★★ 5/5

Google

Sophie is a Very efficient manager of the branch. Her team are always very, polite and helpful

Ellen · 4 October 2025

★★★★★ 5/5

Google

I would highly recommend Bairstove Eves Nottingham branch… they are extremely helpful , caring and efficient in everything that they do. The service they give is great… they are really quick to respond to any query and always get back to you. A special thank you to Sophie who I feel has gone above and beyond! I am extremely grateful for this .

Jane · 26 October 2023

★★★★★ 5/5

Google

Shanna has been amazing since the very first day we moved into the property till now, any problems or issues shanna has been able to sort them out and also making sure that the move went well for us, she has been kind and very welcoming. Always went the extra mile with a lot of queries that we had! :) Incredible help!!! :)

Tashaa · 26 October 2023