Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDarcy provided excellent service in securing us a tenancy at a property me and my partner both loved. Everything was handled quickly and efficiently from the viewing to the signing. When Darcy wasn’t available she had handed over all information to her colleagues to further support us.
Marc · 3 November 2024
Agent replied · 10 November 2024
It’s really lovely to read another 5* review Marc. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDefinitely find a better estate agent
A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.
Elaine · 20 March 2026
★★★★★ 5/5
GoogleDealt with Tamara on securing our property to rent. Quick and easy and very helpful!
Kimberley · 9 November 2025
Agent replied · 10 November 2025
Thank you for trusting us with securing your property! We're glad Tamara was able to make the process quick and easy while providing helpful service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCarlton office provide excellent service
My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you
Simon · 5 October 2024
★★★★★ 5/5
TrustpilotMaid Marion Way Branch Nottingham
I had the pleasure of using Bairstow Eves in Nottingham and I cannot speak highly enough of their professionalism and efficiency. Their lettings team went above and beyond to make the process smooth and hassle-free. They were always available to answer questions, provided clear and helpful guidance, and ensured everything was handled with care and attention to detail. If you’re looking for a team that’s genuinely supportive and highly effective, I would definitely recommend Sophie, Darcy, and the rest of the Bairstow Eves lettings team.
Tommy · 20 September 2024
★★★★★ 5/5
GoogleSophie is a Very efficient manager of the branch. Her team are always very, polite and helpful
Ellen · 4 October 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we are thrilled to hear that you had a positive experience with Sophie and our team. We pride ourselves on providing excellent customer service and we're glad to know it didn't go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Bairstove Eves Nottingham branch… they are extremely helpful , caring and efficient in everything that they do.
The service they give is great… they are really quick to respond to any query and always get back to you.
A special thank you to Sophie who I feel has gone above and beyond! I am extremely grateful for this .
Jane · 26 October 2023
Agent replied · 25 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShanna has been amazing since the very first day we moved into the property till now, any problems or issues shanna has been able to sort them out and also making sure that the move went well for us, she has been kind and very welcoming. Always went the extra mile with a lot of queries that we had! :) Incredible help!!! :)
Tashaa · 26 October 2023
Agent replied · 25 October 2024
Thank you for your superb 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Darcy at bairstow eves, it is our first time renting and she made this process really easy and helped us along the way when we was confused and had some hiccups, really appreciate her help and was available every step of the way , supporting us.
Ellie · 27 June 2024
Agent replied · 25 October 2024
Thank you for leaving us your superb 5* review Ellie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Bairstow for Kieran and Becky. They are the best. Kieran professionally regularly kept me updated from viewing until keys and helped resolve any unforeseen issues. Becky was always there to support when Kieran was in another line. So, she made the communication much easier for me. They have both done great work. Thanks again Bairstow for this great team.
FAHAD · 30 December 2023
Agent replied · 25 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Bairstow Eves is amazing. Joseph, the Letting agent was a pleasure to work with. He worked so hard to let me secure the property and move in. He was professional and frendly. The branch manager at NG1 office, Sophie was also great. Thank you Joseph and Bairstow Eves for a job well done. Roderick
Precious · 28 February 2024
Agent replied · 25 October 2024
Precious B Ochi thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShout out to Evelyn for a speedy and efficient assistance. Their properties are so nice.
Ray · 1 October 2025
Agent replied · 8 October 2025
Thank you for the kind words! We are proud to have Evelyn on our team, providing top-notch service to our valued customers. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI used Bairstowe Eve Letting (Nottingham ) to market and rent my property.
Amy is very helpful, prompt and efficient service. She replied my queries with speed to kept me informed on each step. You handled everything efficiently.
My gratitude as well to Amy for the great service. I am happy with the process.
Highly recommended this amazing team .
J · 30 November 2023
Agent replied · 25 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBairstow Eaves Southend. DO NOT USE!
DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!
Stacey · 27 August 2026
★★★★★ 5/5
GoogleIt was very nice experience with the agency. Sophie and Darcy was very help. Bairstow Eves in Nottingham city centre is very good, friendly and one of the best agency in Nottingham. I will definitely recommend their service to my other friends and families.
Aleena · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Aleena. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a fantastic experience with Kieran. The professionalism, responsiveness, and attention to detail made the renting process smooth. He was friendly, addressing all my concerns promptly. From property viewings to the contract signing, Kieran provided excellent service. I highly recommend Bairstoweves lettings and especially Kieran for anyone seeking a reliable and efficient rental experience.
Hirushi · 28 February 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBairstoweves recently acted on my…
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky · 17 March 2025
★★★★★ 5/5
GoogleWe used Bairstow Eves to rent our property, their service has been first class. Rebecca was brilliant during the valuation and arranging getting the property on the market.
Amy and her colleagues did a fantastic job managing the property for us. They are highly recommended.
Colin · 26 August 2024
Agent replied · 25 October 2024
Many thanks Colin for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently rented a property from Bairstow Eves Nottingham and the service was excellent! I would highliy recommend using Bairstow Eves to all of my family and friends and I'll be sure to use their services again.
I would like to give a big special mention to Alice Ingram who has delt with all of my enquires, contracts and everything else! She has been very professional, understanding and always willing to help. Furthermore, all of the communication I have received from Alice has been prompt, very clear and really easy to follow. To say I have previously been to university and have used several different letting agents before, I have, by far, received the best customer service from Alice and others from the Bairstow Eves Nottingham team.
Finally, I'd like to just say a massive thank you and I can't wait to move in!
James · 26 October 2021
Agent replied · 25 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to commend the professionalism and patience of Bairstow Eves staff especially Alice Ingram who was the property manager for the house I am currently renting. Things were not straight forward as I had hoped however Alice handled the situation in a friendly yet professional manner. She always kept me informed and communication was clear and honest which I appreciated. In the end I managed to get a home that my family and I love. Thank you Alice :)PositiveResponsiveness, Quality, Professionalism
Annabelle · 26 October 2021
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia Frudd was very lovely and very cute 🥰 she was very happy to resolve any issues and always fast on resolve any problems..All team was very welcoming I am with them 2 years now and never disappointed.. …
Diana · 26 November 2024
Agent replied · 10 December 2024
Hello Diana, thank you so much for your wonderful 5* review! We're thrilled to hear that Georgia and the team have provided you with such excellent service over the past two years. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleExcellent, helpful and very professional agents. In three days we managed to rent a property, thanks to Darcy. She went above and beyond to help us out and sorted everything. Also, we are grateful for Amy's legal advice as well. Great team, highly recommended.
Maria · 26 August 2024
Agent replied · 25 October 2024
Thank you Maria so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Darcy and Amy were able to assist you so effectively. We appreciate your recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Amy and her team at Bairstow for many years with my property portfolio, the service i receive is amazing and i wouldnt want to move my business anywhere else. Well done Bairstow team
Sian · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for your excellent 5* review Sian! We're thrilled to hear that Amy and the team have consistently provided you with amazing service over the years. We truly appreciate your continued trust in us. Best regards, Lucy, Customer Relations Team
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