Trusted Agent profile · Nottingham

Bairstow Eves Nottingham Sales reviews

★★★★★ Good

952 reviews across 3 platforms

24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS

Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 952 reviews on three platforms, including 336 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

336

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

614

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

2/5

Trustpilot

I have bought and sold house so I am no…

I have bought and sold house so I am no novice. The house I was selling this time was my mothers. Therefor we as a family were still grieving. Information was sparse, not clear and if we had all the information we should have had we would not have accepted the offer and kept the house on the market. I felt the company was not working for us. I have spoken with B Eves but got nowhere. I would not use them again, very disappointed

Sue · 16 July 2025

1/5

Trustpilot

My experience with this letting agency…

My experience with this letting agency was extremely disappointing. I paid a holding deposit for a property and expected clear communication throughout the referencing process. Unfortunately, I received very little communication and had to repeatedly contact the agency myself to find out what was happening. What I found particularly disappointing was that I was not contacted to be informed that my referencing had failed. I only found out after I personally managed to get through to them. My calls were not being answered, and I eventually had to call from a different number before someone answered. The manner in which the situation was handled also left me feeling that I was not treated with the level of professionalism or courtesy I would expect from a letting agency. I am now trying to resolve the issue regarding my holding deposit. I understand that referencing can sometimes be unsuccessful, but I believe applicants deserve clear communication, timely updates and respectful treatment throughout the process. Overall, I am very disappointed with my experience and would encourage anyone considering using this agency to make sure they fully understand the holding deposit terms and what happens if referencing is unsuccessful.

Bolajoko · 19 August 2026

5/5

Google

Sarah Seal was our contact during the process of acquiring our accommodation. She was so helpful, easily accessible and friendly. Her knowledge and expertise in the area of lettings were invaluable. She helped us through all the processes and was always there to assist and give us guidance whenever we needed it. The levels of communication are superb as she and the other team always kept us in the loop. Any issues were communicated well with clear guidelines on how we could get through. The team showed efficiency and provided excellent levels of service and are a pleasure to work with. I would recommend their service.

Tendai · 29 March 2024

Agent replied · 25 October 2024

Tendai Nyaguze many thanks for the brilliant recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Excellent Service from Rainham Team

We had a fantastic experience working with Hamza, Ted , Sean and the entire Rainham branch during the purchase of our flat. From the very beginning, They were professional, approachable, knowledgeable, and incredibly helpful throughout the entire process. Buying a property can be stressful, but the Rainham team made the experience much easier by keeping us informed, responding promptly to our questions, and going above and beyond to assist whenever needed. Their patience, honesty, and attention to detail really stood out. We truly appreciate the support and guidance provided from the initial stages right through to completion. We would highly recommend Bairstow eves countrywide LTD to anyone looking for a reliable and professional estate agency / Mortgage advisor Thank you, Teddy, Hamza, Sean and Rainham team for all your help and for making our property purchase such a positive experience!

Francis · 12 August 2026

5/5

Google

Our experience finding a new rental was made very straightforward and easy by Tamara at Bairstow Eves. We're really happy with the property and landlord so far and it's all thanks to Tamara and Bairstow Eves!

Nellie · 20 October 2025

Agent replied · 10 November 2025

Thank you for your kind words! We are delighted to hear that you had a seamless rental experience with Tamara and our team at Bairstow Eves. It's our pleasure to help you find the perfect property and landlord. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Bairstow eves Billericay

Bairstow eves Billericay We have been through a difficult process in selling a property but the exemplary approach and professionalism of Matthew Davies and Tina Fernandez helped considerably in achieving sale completion. The team at Billericay is a credit to the company.

Customer · 23 May 2026

5/5

Google

I had an amazing experience looking for a house. I was booked in for a viewing as soon as I enquired and the process was straightforward and Fast. Referencing and Paperwork all got verified within a week and I got the keys to the property. Massive thank you to Evelyn for taking care of my application and making sure everything is sorted on time. She was amazing.

Vera · 25 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review and your kind words Vera. Kind regards, Lucy, Customer Relations.

5/5

Google

Very well satisfied. The staff was so polite. Imogen supported us a lot to sort all of needs and she gave us a marvellous service. Thank you all. I recommend Barstow Eves for all my friends

Sanduun · 1 October 2025

Agent replied · 8 October 2025

Thank you for the kind review! We are thrilled to hear that you had a satisfying experience at Barstow Eves. Our staff takes pride in providing excellent customer service, and we are happy that Imogen was able to assist you. Thank you for recommending us to your friends! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What a great team. Never have i received such amazing service. The professionalism, and team morale in this branch is second to none. This being my first day viewing properties in the midland's, i thought as a cockey essex boy property investor i would get laughed at. Boy was i wrong, these people really know what they are doing and take it seriously. From my first enquiries on rightmove i got an instant call from joe. Joe helped me right from the start to get straight into the nitty gritty facts without all the fluff that usually comes with buying a property. Yet he done it with carisma and charm that i just wanted to buy something off him! Also i want to mention Alison, i presume the manager as she seemed like the don of all things property in nottingham, sitting up on her desk at a higher level, throwing knowledge and facts at me about the local market and properties. I was in pure bliss. Then the ‘well thought out’ layout has an entire team of letting agents sitting a stones throw from the sales department. Hugely beneficial for me being a hands off (lazy) landlord. I just got up from joes desk and walked 10 steps to the letting department to speak to the lovely sophie. She gave me all the details i needed to help me decide what properties i would like to put offers on. This is truly a one stop, money making shop for me and im looking forward to working with these guys for years to come as my ever expanding business start to venture into the midlands.

Sam · 30 December 2023

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Georgia has been amazing from the very start of the process! Always so welcoming, friendly and accommodating with my children! Could have asked for better treatment in renting my new home!

Natasha · 3 November 2025

Agent replied · 10 November 2025

Thank you for your kind words, we are so glad to hear that your experience with Georgia has been amazing from start to finish! Our team strives to provide excellent customer service and we are happy to hear that your needs were met. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days since my partner and I work 6 days a week. I’ve brought this up with the agents multiple times yet they show up whenever they want, claiming they have contacted us when in fact they have not. Absolutely ridiculous.

Victoria · 10 January 2024

Agent replied · 9 January 2025

Hi Victoria, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care

1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least. 3 months ago, I had asked for Bairstow eve to cancel my contract so I could manage the rental myself. After emails back and forth and now being ignored I am still being charged for an expensive service which I no longer want. I would not recommend the management service as it is pointless, collecting rent and their charges seems to be the only thing they are good at, which seems to be a centralised process rather than dependent on the branch it self.

H · 2 July 2026

5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

5/5

Google

Fantastic service from all the staff at Nottingham in particular Lucy Hall, Sophie Buckthorpe, Amy Ashmore and Rebecca Humber. Prior to using Bairstow Eves we had the tenant from hell and unfortunately also the letting agent from hell. We put up with the letting agent for years assuming they were all much the same. How wrong we were! When we approached Bairstow the property was in a sorry state from the previous tenant and we were struggling to get hold of the letting agent let alone get it repaired and ready for rent. From initial contact with Sophie to getting the property repaired including electrics, painting, oven replacement, bathroom repairs, end of tenancy clean, house clearance, safety certificates and new tenants moving in was 6 weeks! I even spoke with Lucy on a Sunday whilst she was trying to cook a Sunday roast for her family. I'm fairly certain that level of service is not in their job descriptions but we were very grateful! Complete opposite of our previous letting agent. I don't normally write reviews so apologies for the essay but credit where credit is due. Faultless service, thank you all very much from Stuart and Liz.

Stuart · 26 October 2023

Agent replied · 25 October 2024

Thank you for your wonderful 5* review and your kind words. Kind regards Lucy, Customer Relations.

5/5

Google

I was searching for my first family accommodation in the UK for almost three months and was practically hopeless because of bitter experiences. I came across a lovely listing at the Rightmove, and it was smooth sailing afterwards. Thanks to Lucy Hall. She is amazingly supportive and cooperative. I sent the enquiry on Feb 23rd, and I moved into my new abode on Mar 10th after completing all the formalities and paperwork. All became possible because of her continuous and on-time support. Most importantly, I didn’t follow up on anything a single time. Lucy was on top of every single detail throughout the process. Thank you so much, Lucy.

Touseef · 26 October 2023

Agent replied · 25 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Customer Relations.

5/5

Google

I was looking for a 1 bed flat for rent after moving into Nottingham and I came across Bairstow Eves and the property they were advertising. I met Lucy on my first viewing and since then the whole interaction between us led to the final stage of tenancy agreement. Lucy was always professional, providing all the information needed and she was making sure that all was perfectly done from my side. I would gladly recommend Lucy and Bairstow Eves to anyone out there looking for similar services.

Jomon · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Five Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review For Bairstoweves Nottingham Maid Marian Way As a first time landlady I feel a must to share the exceptional experience I had using Bairstoweves Maid Marian Way Nottingham. A friend had highly recommended we use a lady in the team by the name of Rebecca Humber. He had used Bairstoweves himself to let several properties and he recommended asking for her personally. Well let me tell you, he wasn’t wrong. She is such an asset to the Bairstoweves Nottingham team. From the moment we met her it was apparent that she was such a lovely lady and knew how to deal with all our needs. This wasn’t just a house to let, it was our family home we were letting so it held so many memories for us and we wanted to do the best we could to find the right tenants. Rebecca guided us all the way through the process and was always there at the end of the phone to answer any questions and offer advice if we needed it from start to finish, nothing being to much trouble with her friendly can do attitude. We also dealt with some of the other members of the team that were all as helpful as each other along the way. I’d also like to give a shout out to Shanna Seaton who did a wonderful job looking after us and showing potential tenants around and helping us in choosing the right family for our house. I have no hesitation in recommending using the team at Bairstow Eves Maid Marian Way Nottingham. But I’d certainly ask for Rebecca Humber. SW & HW

Peter · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstowe eves have been fab, guiding us all the way through our first house sale and purchase! From the lovely Sara visiting us at home to go through things and value our property to Shannon and the team guiding us through the whole process. Shannon went above and beyond to help us and keep us informed every step of the way. Always polite and courteous and very supportive through the tricky bits! Would 100% recommend this team A* to us. Many thanks we are now so happy in our forever home ♥️

Hayley · 26 October 2023

Agent replied · 25 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently used Bairstow Eves to sell my property. Katie arrived promptly and addressed all my questions during the initial visit and gave the property what I felt was a fair evaluation. There was lots of interest in the property immediately, probably thanks to the high quality photographs and listing that Bairstow put together. They managed the viewings by booking out 2 block slots to limit the disruption to me during the vast number of viewings. Jake helped during negotiations to help me get the best offer from multiple offers received. After the sale was confirmed, Alice did a fantastic job ensuring that everyone was kept up to date and ensured things kept moving throughout the process. She spoke with both solicitors regularly and was always well spoken and professional when I spoke with her. Have previously also dealt with Bairstow Eves as a tennant when renting in the past, a similar great experience with professionals. Thanks again and highly recommended to sell your property with Bairstow Eves!

Jack · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service over a period of more than 10 years. I used their fully managed service as I am based in the south of England. The quality of service was critical in ensuring tenants were also happy and stayed in the property for long periods, renewing their tenancies year after year. Compliance, repairs, rental collection, payments and both my requests and tenant requests were dealt with promptly and effectively. I would highly recommend Sophie (the Branch Manager) and her team.

Albert · 26 October 2023

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently completed the process of selling our house, for the first time, and we had an excellent, above and beyond service from the team at Bairstow Eves. They are experienced, professional and efficient, with fantastic communication and advice. From start to finish of the process they guided us through, in achieving what we wanted and worked with us as a team. Most of all though, they were very friendly, personable, and down to earth and we felt trust in them. Kofi, is amazing and many thanks for your work and support. Emma extremely knowledgeable and friendly. Thank you. Will highly recommend to anyone looking to sell their house, based on our experience.

Janet · 2 October 2025

Agent replied · 8 October 2025

Thank you so much for your kind words! We are thrilled to hear that our team at Bairstow Eves provided you with exceptional service and guidance throughout the process of selling your house. Kofi, Emma and the rest of our team strive to go above and beyond for all our clients. It was a pleasure working with you and we thank you for your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The negotiations of this my property started when I was away from Uk. Jo and Georgia were wonderful. They are the best. Their services are excellent. They always returned my calls. They have ready answers to my questions. And the quality of the advise they give is very rich. Bairstow Eve is lucky to such good Angels to work in their for them

Anthonia · 26 August 2024

Agent replied · 25 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Anthonia. Best wishes, Lucy, Customer Relations.

4/5

Google

Kieran Shaw has tried his best to help us in renting a flat, and even though we were unable to move in at the beginning of the contract, he did not mind doing a lot of follow-up work to inspect the property again before we moved in, and is ready to answer any questions regarding our tenancy contract. And Shanna has been very patient and nice in answering my questions regarding meter-reading for my water and electricity accounts.

Ausilia · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kofi, what an absolute legend! I bought my first house with Bairstow Eves and knew I wanted to sell with them. They are professional organised and know the answers to all my questions, but perhaps more importantly to me the whole team is kind and friendly. They will go above and beyond for you especially this time as a seller I was the start of a chain and they took every opportunity to be on my team and support me through the whole process. Thank you!

Amelia · 17 September 2025

Agent replied · 23 September 2025

Thank you for your kind words! We pride ourselves on our professionalism, organization, and knowledge. But what truly sets us apart is our team's kindness and willingness to go the extra mile for our clients. We are so glad we could support you through the selling process, and we appreciate your trust in us. Congratulations on your new home! Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Nottingham Sales

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Nottingham won Gold.

The Trusted Agent

Is this your office? Claim your page.