Trusted Agent profile · Norwich
★★★★★
2,370 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,370 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotRosie T - Unthank Road
I couldn't really ask much more from Minors and Brady throughout the buying process. Rosie in particular likely made the difference between the process being completed within my mortgage expiration date due to unfortunate obstacles throughout. She was both friendly and helpful throughout the entire process offering needed supported to both myself and the sellers without it feeling like a hassle. Much appreciated.
5/5
TrustpilotExcellent and good service also one of…
Excellent and good service also one of the staff Sonya Balls is very sincere and helpful.Thank you
5/5
TrustpilotJessica kept me up to date with my…
Jessica kept me up to date with my purchase. 5 stars to Jessica
5/5
TrustpilotWhile this is a specific review for…
While this is a specific review for Kirsten Stimpson, who has been so patient, cheerful, kind and intelligent in taking pains to help me with the amendments and additions I was making to the detail on the very good marketing material Minors & Brady produced for me, I would also like to say here how good I have found them to be. Really excellent. Professional, courteous, completely switched on and effective. The presentation of their marketing - photographs and information and so on - is absolutely second to none. I also need to mention specifically Curtis, Charlie, Matthew, Connie and Dan, all of whom have been great. Charlie has managed the majority of the negotiations, and done a great job, Curtis did the valuation and was absolutely on the money there, Matthew and Connie have supported their colleagues, helped and advised me so well, and Dan has done an amazing job of being perfectly informed and up to date even though only taking on my sale on a one-off once a week occasion. Not only have all these people been so good personally, it is clear that they have a really sound team attitude - they have always made all communications smooth no matter who I last spoke to. They pass the ball. Thank you to all.
5/5
GoogleMs Sophie Write has been very professional and kind, introducing the property in great detail. Great experience of the viewing.
5/5
TrustpilotJasmine Fitt and 3 others at Minors &…
Jasmine Fitt and 3 others at Minors & Brady helped my Husband and I find our new rental home in Norwich after we had a nightmare situation happen with another agency leaving us homeless the day before our move! I immediately started looking for another property as we had all our belongings packed up in a van ready to move from London to Norwich the following morning. When I called M&B to enquire about viewing the property and explained our situation to Jasmine, she moved with so much urgency and organised a next day viewing of the property with her. Her colleague Elliot Stubbs who was in office on Coronation Bank Holiday day received our offer and put it through to the landlord. We were then was handed over to Luke Savins who confirmed the landlord accepted our offer and then spoke with him to sort out paying our deposit. He was super attentive to the the urgency of the situation and efficient with any questions we had about the entire process. Once everything was received, I then liaised with Beth Linden to complete the rest of the application and everything was processed in one week she ensured everything was super speedy! Overall had an amazing experience with everyone at Minors and Brady and we are so grateful for them saving us and finding our new home here in Norwich. They not only have great staff, but really good properties. My Husband and I will definitely be using their services in the future when we start looking for our forever home here in Norfolk.Thanks so much for your amazing teamwork!
5/5
TrustpilotRosie's a star
Rosie Turley has worked tirelessly to get me to exchange on my property. She has always been cheerful and honest despite some hurdles. She communicated well and it felt like I was her only client. Well done for your hardwork.I'd like to say that Minors & Brady have fantastic photos taken by a professional and it was obvious these generated very quick interest.
5/5
TrustpilotThank you to Sonya for the excellent…
Thank you to Sonya for the excellent service and resolving issues quickly.Would highly recommend minors & brady.
5/5
TrustpilotLexi had gone above and beyond
Lexi had gone above and beyond sorting out the endless problems my tenants have caused. Thanks Lexi!
5/5
TrustpilotSam was very kind and professional
Sam was very kind and professional, clearly having my best interests at heart as the customer. Thank you!
5/5
TrustpilotFriendly and professional
Friendly and professional. Hannah Graver was able to answer questions and make a relaxed environment to view the property.
1/5
TrustpilotOver value to draw you in
This Agency sent me a letter saying my house was worth more than I had it on the market for. I asked them for a valuation visit and the so called valuer arrived looked around was very complimentary about the house and then put a figure on the house £20,000 less than it was on for!!! He also refused to negotiate on fees although he had the authority or so he claimed to do so . He was rude and treated us like fools. We have over 40 years of estate agency and mortgage experience and were treated like numbskulls.As an aside his aftershave was to powerful and it took us more than an hour to rid ourselves of his aroma.They are not customer friendly in the least and seem to send these letters out just to lure you into getting them to value your property.My advice as a former estate agent and mortgage broker is to put your house on the market with any other agent
5/5
TrustpilotCassandra Creak has been a diamond…
Cassandra Creak has been very informative and kept me updated in this difficult purchase
5/5
TrustpilotViewings
Eleanor Browne from Minors and Brady showed us two properties on the 9th of October. She was the best person we've ever had. She had all the answers to our questions and if not she made notes to find out and get back to us, which she did. She should go very far in her career.
5/5
TrustpilotKerry was very good at showing us…
Kerry was very good at showing us around the property that we viewed.
5/5
TrustpilotIncredible service and care!
Myself and my partner are relocating from London to Norwich and Samuel at Minors and Brady couldn’t be more helpful. Very quick to reply with any questions we had, took things into his own hands when we had issues when previous estate agents would make it clear we had to try and sort things. Can not thank him enough, bring on moving day.
5/5
TrustpilotQuick and efficient service
Quick and efficient service! Connie was extremely helpful and made the process as easy as possible!
5/5
TrustpilotGood Service
Good Service, and Sonya is very helpful and friendly she is a credit to the company.
5/5
TrustpilotBuy through Minors and bradyIt has been a pleasure having Jess…
It has been a pleasure having Jess helping us and her after sales services could not be beaten she has kept us updated every step of the way. Answered any questions we have had. She has been a star and a big asset to the company.It has also been a pleasure buy through Minors and Brady a very professional estate agency. Would definitely recommend them to friends.
5/5
TrustpilotWe used minors and brady lowestoft…
We used minors and brady lowestoft branch for the sale of our house. I have to say that they were brilliant. Dan the branch manager especially goes above and beyond to ensure things are going smoothly. We sold our house within a week of being on market but it was the after sales care in which we found to be spot on. The stress of solicitors can be a bit much however minors and brady made that experience 10 times better than when I tried to move before with a different estate agent. Wouldn't hesitate to use them again
5/5
TrustpilotSonya Balls
Sonya was our key contact during the letting process and has been consistently prompt and informative throughout.
5/5
TrustpilotEmily was so helpful and gave us so…
Emily was so helpful and gave us so much of her time. Thank you for making our day much more possible by being so flexible. Would 100% recommend. Thank you
5/5
TrustpilotHannah was very helpful and personable…
Hannah was very helpful and personable at the same time respecting the sellers home and circumstances and made it clear we are able to ask more questions and visit property again.
5/5
TrustpilotMinors and Brady - Top Notch!
Minors and Brady are actually the seller's agent, but they have been extremely helpful throughout the whole buying process. Both Rosie and Emma have been 'A MAZE ING' as Craig Revell-Horwood would say and a mention too for Kirsten, my original point of contact at MB. I have to say, I love Rosie! Her zest, her knack for getting things done, her attention to detail and her commitment. Rosie's communication skills are great and her temperament, wow! If I needed a customer facing person for my business, I would relentlessly hunt Rosie down and poach her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
