5/5
TrustpilotJessica was efficient which this sale
Jessica was efficient which this sale. She made the experience less stressful and dealt with every query quickly. Thank you
Trusted Agent profile · Norwich
Minors and Brady Norwich reviews
★★★★★
2,370 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,370 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMegan was very helpful throughout…
Megan was very helpful throughout process.Highly recommended
5/5
TrustpilotRosie was brilliant from start to…
Rosie was brilliant from start to finish. Great service, informative, quick and very helpful. Highly recommend.
5/5
TrustpilotFaultless customer service
The aftersales team were fantastic at keeping the whole chain informed of the current position from offer acceptance to completion. Nagilla in particular was phenomenal in how she handled the process during some difficult and stressful times, handling solicitors, developers and customers amazingly. She was polite throughout and went the extra mile doing work beyond what's expected to make sure we all got to complete on our dream homes. She's an asset to the team and working with her was an absolute pleasure.
5/5
Trustpilot5* service !
From day one to putting our home on the market to selling everything was professional and very smooth . Clair kept us updated all along the process and it was very quick only 5weeks 1 day !
5/5
TrustpilotDedicated and Professional Estate Agents
I have had somewhat negative experiences of Estate Agents during the last few years - however Minors and Brady, came up trumps being Positive in their promotion of my property despite several false starts not their problem just people who were not sure what they wanted or looking for - Rosie Turley held it together as far as I was concerned being professional and positive I was tempted to withdraw my property several times but she persuaded me to hang in. I found that all of the staff were well trained and positive this in my opinion of good staff training. Thank all of you for your efforts. Tony Whit
5/5
TrustpilotJess was really helpful
Jess was really helpful, patient and understanding in managing the sale of my property, thank you ☺️
5/5
TrustpilotLettings valuation
Sam was very professional, informative and friendly. Knowledgable and able to answer all the questions I had. Would highly recommend.
5/5
TrustpilotLoved the overall oxperience
Loved the overall oxperience! Super friendly staff, beth and tyler thank you!Beth was so quick and reliable! Big thumbs up team!
5/5
TrustpilotI viewed two properties today with…
I viewed two properties today with Erica Walters from Minors and Brady. Erica was knowledgeable, affable and non pushy. She had structural knowledge too and also suggested innovative layout possibilities. First class.
5/5
TrustpilotI think it's fair to say that our…
I think it's fair to say that our recent house purchase took a lot longer than we had expected, mainly due to the person at the top of the chain seemingly being indecisive about exchange dates. However, Caitlin at Minors and Brady didn't fail to harry, chase and cajole throughout the process to try and get information and keep us informed. She went above and beyond her remit in order to make the sale happen as quickly as possible, for which we are very grateful. Great job Caitlin!
5/5
GoogleWe can’t thank Lauren Newby enough for her perseverance and patience with completing our first house purchase! Very proactive and kept me updated with everything! Thankyou so much to Lauren and the team!
1/5
TrustpilotVery poor
Very poor. We made an appointment to have a house valued, they cancelled it, so we made another appointment. We phoned to confirm the day before, they sent us an email confirming the appointment.They didn't turn up, we telephoned them, to be told that it had been cancelled again and without letting us know.We have a 2 hour round trip so it was a waste of our time, money and fuel.
5/5
GoogleJames was polite and patient, giving us plenty of time to look around the properties. He seemed knowledgeable and helpful.
5/5
TrustpilotConnie has been so helpful as I’ve been…
Connie has been so helpful as I’ve been securing my next home, always efficient and friendly, helping ease the whole process.
5/5
TrustpilotRosie was in charge of the sale of my…
Rosie was in charge of the sale of my property and my onward purchase. She was absolutely amazing from the first minute throughout a very difficult chain. I cannot thank her enough.
5/5
TrustpilotGreat
Minors and Brady are such a friendly team, Rosie has been so nice to deal with, keeping us informed throughout the process. Emily had also been lovely. We would highly recommend them.
5/5
TrustpilotHighly recommend!
Our process of buying our first home was handled excellently by Nagilla, she really went the extra mile to help out in any way that she could for us. Her work was spot on and she really made the process so much easier for us especially hence we are first time buyers and have never experienced anything like this before. I can’t thank her enough for the work she has put in over the last few months, highly recommended!!
5/5
TrustpilotGreat estate agents
Great estate agents. James was brilliant, professional, well prepared and answered all our questions during the property viewing.
5/5
TrustpilotSonya is an experienced agent and we…
Sonya is an experienced agent and we are able to rely on her expertise. She manages our rental properties efficiently.
5/5
TrustpilotLiam Upton was very professional when…
Liam Upton was very professional when showing us around a property. Although the house was not for us in the end, we felt no pressure from Liam and he was very good at talking through our requirements.
5/5
Trustpilotfar my i am very pleased with my…
So far my i am very pleased with my dealings with minors and Brady , Shania has been very professional and polite, pleasure to speak with, looking forward to further discussions on the sale of my property
5/5
TrustpilotSarah Clifton was very helpful with the…
Sarah Clifton was very helpful with the purchase of my property. Great service. Really fast response time to my queries.
5/5
TrustpilotMagenta was great showing me around the…
Magenta was great showing me around the property. She was knowledgeable and pleasant throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Minors and Brady Norwich
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
