Trusted Agent profile · Norwich

Minors and Brady Norwich reviews

★★★★★ Excellent

2,370 reviews across 2 platforms

107 Unthank Road, Norwich, NR2 2PE

Part of Minors and Brady, see every office.

Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,370 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.

Google logo

4.9 / 5

583

Reviews on Google

This office

Trustpilot logo

1,787

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent viewing

Steven was very friendly, helpful and had great knowledge, also very respectful of the property.

Dan · 10 July 2024

5/5

Google

Thanks to all the team at Minors and Brady for helping us sell our house and for putting up with our requests. Connie Staff has been great throughout, and has always kept us updated in a professional and positive manner. We particularly appreciated the proactivity of M&B and I have recommended them to a colleague of mine for their house sale.

Stefan · 13 August 2024

5/5

Google

Rosie in the After Sales team has been an amazing help guiding us through our first house purchase. She's friendly, patient and positive. She's really made it less stressful and been encouraging through-out the purchase. Thanks very much, Liz and Remy!

Remy · 19 December 2023

Agent replied · 16 June 2024

Hi Remy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Trustpilot

Sonya is always efficient and ready to…

Sonya is always efficient and ready to assist with any situation regarding the tenancy and always cheerful and professional.

Customer · 23 April 2024

5/5

Trustpilot

Nagilla- great!

Nagilla has been nothing but excellent through the sale of my property. Prompt replies to any queries, polite, friendly and very professional! I look forward to working with her on the purchase of my new property!

Liam · 16 February 2023

5/5

Trustpilot

A positive and proactive team

The team have been great so far and Connie has been particularly helpful and a pleasure to work with.

Heidi · 21 April 2024

5/5

Google

Our viewings with Amber and Tina were well organised, on time, and very friendly. Contact afterwards was also prompt and courteous, while we didn't choose those properties, I can't fault the service.

Adam · 17 June 2023

5/5

Google

Rosie Turley! If I could give you 10 stars I would. Thank you seems inadequate but that's all I have. You have been an absolute star, and at times I have felt the passion from you to get this over the line as though it was your house, not ours. Cool, calm, thoroughly professional, and clearly very experienced at dealing with our frustration, supporting us through the process. One thing that stands out for me is your patience. I think, in the face of some of the challenges, I might have been a lot more animated … Minors and Brady have been great and I would have no problem in recommending them to any of my friends wanting to move. They have been an absolute pleasure to deal with from the start of the process to now with just a week to go. Ian

Ian · 17 June 2023

5/5

Google

I recently completed a house purchase through Minors and Brady and was very impressed with the service throughout, from the viewing through to completion, and the nice touches they left such as the bottle of wine and the new home key (and trolley coin). We also felt very well looked after by Lauren Newby in aftersales, who was super helpful with keeping all parties informed and chasing up as appropriate to ensure that the process was as smooth as possible. Lauren's help and her bubbly personality definitely went a long way in providing reassurance during the process. Would definitely recommend Minors and Brady!

Matthew · 17 June 2023

5/5

Google

We recently sold a property through minors and brady and what should have been a simple transaction took months to complete, as solicitors were so slow. We were fortunate enough to have Rosie fighting our corner, and without her 'dog with a bone' attitude, we would probably still be waiting to complete. She listened to us, she actually answers phone calls and emails (very refreshing in today's world), and kept us incredibly well informed at every step. I cant believe we actually got there in the end but Thankyou Rosie, you are just wonderful and we would highly recommend you . We will use minors and brady in the future.

S · 17 June 2023

5/5

Google

I have just bought my first property through Minors and Brady and I have received such an excellent service. This has been very stressful due to the solicitors. Lauren Newby in the after sales team has been so brilliant at chasing everything up, being very thorough, keeping me updated every step of the way and doing everything she could to push through to completion! It is clear that Lauren really enjoys her job and is very invested her clients. She has been an absolute god send in what has been a very stressful few months. I would highly recommend Minors and Brady, they are a very friendly, helpful and cheery bunch and it has been a pleasure having bought my first property through them!

Hannah · 17 June 2023

5/5

Google

We had a really positive experience selling our flat through Minors & Brady and everyone we worked with was really helpful and friendly. Rosie in particular did a fantastic job as the Relationship Manager helping us to come to a mutually agreeable time to hand over our keys after our delivery driver/ moving company fell through at the last minute. She even looked into options for us to find a replacement. Her help was greatly appreciated during a stressful time and in the end we had no issues with the move.

David · 17 June 2023

5/5

Trustpilot

Minors and Brady are ‘simply the…

Minors and Brady are ‘simply the best’!. The standout person for us was Rosie Turley from the Norwich branch who was there for us every step on the way - through the tough times as well as the good. Her professionalism and cool head was instrumental in our sale finalising. Her ability to keep cam when we definitely were not was so reassuring. She really is an asset to the organisation. With our warmest and sincere thanks for a job well done.Maire and Michael Gilhooly

Maire · 14 June 2023

5/5

Trustpilot

Samuel is very helpful and made the…

Samuel is very helpful and made the transaction smooth and guided us the step for getting the property! Superb!

Ria · 18 April 2024

5/5

Google

I am a first time buyer and have been dealing with Rosie Turley at Minors and Brady. She has been incredibly helpful during this whole process and always made me feel so at ease. I am very grateful for her and her team at Minors and Brady for all their help and support through this stressful time. Couldn’t recommend them enough!!

Lauren · 6 August 2024

5/5

Trustpilot

Joe was friendly and informative

Joe was friendly and informative. Not overly pushing with selling but answered all the questions helpfully!

Rob · 12 June 2024

5/5

Trustpilot

Macy was always polite and informative

Macy was always polite and informative. Quick response.

Gina · 24 October 2024

5/5

Trustpilot

Claire Wilson

We had a great experience with selling and purchasing through Minors & Brady. A smooth process with Claire Wilson being our after sales progressor. She was always available to answer our many questions, kept us fully up to date and always positive. We couldn’t have asked for anyone better to communicate with during the whole process.

Rebecca · 24 October 2024

5/5

Trustpilot

Jessica Kemp was very helpful and…

Jessica Kemp was very helpful and friendly from showing me around the property to the point of completion.No complaintsKaren Wright

Miss · 26 March 2024

5/5

Trustpilot

Minors and Brady review

Had Samuel Carpenter looking after me when I decided to rent wayside cottage Walcott kept me informed with any news couldn’t ask for more so thanks Sam Many thanks mark Webb

Mark · 7 July 2023

5/5

Trustpilot

House Sale

Kirsten Stimpson was great, got our property live very quickly and hassle free.Would highly recommend Minors & Brady.

Robert · 3 May 2024

5/5

Trustpilot

Great service!!!!!!!

Beth has been amazing every step. She helped me with all the questions I had, she is lovely, super kind, she explained very well everything. Working with her has been great!

Nia · 6 July 2023

5/5

Trustpilot

Honor showed us around on Monday

Honor showed us around on Monday , she was there earlier for appointment, she is professional and provided good advice, unfortunately we found another house and made the offer, it is accepted.

Customer · 24 August 2025

5/5

Trustpilot

Mia made contact with the vendor and…

Mia made contact with the vendor and responded to me in a efficient and timely manner with the necessary information I need to make the next decision to move the purchase forward.

Anita · 5 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.

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