Trusted Agent profile · Norwich
★★★★★
2,366 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,366 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
4/5
TrustpilotAmber has been extremely helpful with…
Amber has been extremely helpful with the viewings and Macey in the office has been understand of our finical situation.Also Connor, has helped when applicable and suggested things that may help in the long run
5/5
TrustpilotJasmine
Jasmine, aftersales progressor at Minors and Brady has been so supportive, informative and extremely helpful at getting the sale of my late father’s home over the line. She worked hard and dealt with both sets of solicitors and the buyer, to ensure the sale happened. Extremely grateful to Jasmine for her help.
5/5
GoogleWe are so pleased with the service that Nagilla gave us in the STC process. She was very supportive and informed us of all steps when our first sale fell through and then when we then sold again she kept us right up to date. She has fabulous customer service skills. A very professional and kind person.
Hi Maria, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotExcellent
I had to push my viewing back half an hour due to train delays and the lady who answered the phone was very polite and understanding about it. I arrived at the house to be greeted by Joseph who was also very friendly and polite, despite the delay. It was a very professional viewing where he made sure I saw all parts of the house. He answered all my questions including the demographics of the area which is important to me and even the direction in which I could get back to the train station 😄 It was a really positive experience compared to some I've had with other agents. Really well done.
5/5
TrustpilotCheryl Minors and brady caister
Excellent estate agents Cheryl dealt with the sale of my houseIn Jan 24 my mother died feb24 my house sold with in days my father in law was diagnosed with a very aggressive cancer Cheryl doubt with my case and she was absolute star if you want to use an estate agents I would advise using Minors and brady at Caister. Excellent service and got me the price I want from start to finish she dealt with it herself giving me less stress.
5/5
TrustpilotGreat viewings team
Great viewings team, with good knowledge of the area, left a trustworthy impression Have been shown around many properties by Melanie I believe her name was over the past few months, always turnes up on time and as I am buying from London she gave me good directions and insight into the area I was buying in.Really top drawer and holds this estate agent to a high standard in comparison to others in the area that were late, booked me into the wrong property to view, and on viewings I have caught out reps with simple questions about the property etc. none of that with Minors and Brady.Thanks team,Jack
5/5
TrustpilotHannah Graver from Minors & Brady
Hannah Graver from Minors & Brady, showed us around 108 The Avenue Pakefield. She was extremely friendly and professional. She had arrived at the property before us. Hannah was very knowledgeable about the property. She made us feel as ease in taking our time. Thank you Hannah
5/5
TrustpilotReccommended
From the first experience to the last M&B were very friendly and attentive. Claire was especially good with her communication and attention to detail.
5/5
GoogleLauren Newby was great from start to finish, helping me buy my property. She helped me loads, she called and emailed regularly. I couldn’t ask for better service ! Every body I spoke to at minors and Brady where really efficient and helpful Thank you to you all!
5/5
GoogleLauren was fantastic with aftersales for our purchase. Keeping us posted, every step of the way. Chasing when necessary. She was friendly and easy to deal with. When Lauren was on holiday, i dealt with others in the aftersales team, who were equally helpful. Highly recommend Minors Brady.
5/5
TrustpilotAll the staff at Minors and Brady did a…
All the staff at Minors and Brady did a really good job of handling our house sale Special thanks to Jessica Kemp
5/5
GoogleViewed a property with James and he was very knowledgeable and professional, after a few offers we decided to view the property again. This time with Charles, despite a little difficulty with an alarm system which was somewhat entertaining, he was incredibly professional and helpful. My husband has been dealing with the office for our purchase, but my experience with the viewings was first class. These guys are a credit to your business.
5/5
GoogleRosie has been a great help throughout the selling process so far - she always responds promptly to emails, providing updates of what is going on. She understands the stresses that come with selling a property and does her best to minimise these where she can. All in all, she is great at her job! Thank you Rosie.
5/5
TrustpilotEllie- viewing a property. …
Ellie was really knowledgeable showing me around the property. She was well prepared and answered all of my questions fully. She was very polite and positive and had clearly done her homework.
5/5
TrustpilotRosie feedback
Rosie was always professional and helpful keeping me updated on all aspects of the move and exchange. She was always polite and it gave me confidence in the process, she was a joy to engage with.
5/5
GoogleConnie Staff - Very friendly and professional. Kept me up to date all the time.
Thank you, Alex. We’re glad you found the service friendly and professional, and that you were kept well updated throughout.
5/5
TrustpilotMany thanks to Rosie
Many thanks to Rosie, who was a pleasure to deal with when considering our move to Norfolk. She was always on hand with updates and useful tips on how to make our experience as straightforward as possible. We would certainly recommend to anyone moving into the area - thank you!
5/5
TrustpilotRental Department works very efficiently
Sonya is communicative and helpful in dealing with queries from our tenants to us as landlords and vice versa. We are happy with the service offered on our rental house.
5/5
TrustpilotOur experience with Connor was nothing…
Our experience with Connor was nothing short of spectacular. Ever so helpful, excellent communication skills and would definitely recommend anyone looking to buy a house to use Connor.
5/5
TrustpilotClaire Wilson was amazing to chase up…
Claire Wilson was amazing to chase up everything and update in every week. Claire made a brilliant job on exchanging contracts Thank you
5/5
GoogleRosie Turley this girl deserves a medal. Must have been one of the most frustrating house sales ever but always available when needed always positive even when we had all lost hope. 100% recommended. Thanks Rosie
5/5
TrustpilotExcellent house selling and purchasing experience
The team at Minors and Brady have all been superb dealing with the valuation, listing and sale of our house. Liam came for the initial valuation and was positive, professional and explained the whole process very clearly, our photos were arranged quickly as we needed to sell fast and they looked amazing, Sophie did a great job of showing everyone around on our week day viewings and we sold in less than a week. Throughout the whole process and dealing with our potential purchase, Connie Staff has been absolutely amazing, keeping us up to date on everything on both sides of selling and buying, answering all our questions and going the extra mile at every stage, she definitely has the client’s best interests at the forefront of everything she’s doing and I would definitely not hesitate to go with them again in the future, and recommend them to friends and family, especially if it’s the same team.
5/5
TrustpilotThank you Rosie
Rosie was very helpful throughout one of our sales, always there if we needed a response to queries. We didn’t have the easiest of chains but Rosie kept on top of it all.
5/5
TrustpilotGreat experience
Great experience. Cassandra made everything as easy as she could for us by keeping in touch with the solicitors and updating us at every point. We would certainly recommend Minors and Brady to anybody.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
