5/5
TrustpilotGreat service
Jessica Kemp was our liaison after we got an offer on our property. She was always available to keep us up to date and really helpful and friendly helping our sale to go through smoothly.
Trusted Agent profile · Norwich
Minors and Brady Norwich reviews
★★★★★
2,360 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,360 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe can't thank Rosie enough for her professional and timely help with our house purchase. As a first time buyer we had many questions and concerns along the way, but Rosie was always punctual with her response and put any worries at rest. Any communication with Rosie felt honest and genuine, which has been greatly appreciated. Would recommend to anyone :) thank you!
5/5
TrustpilotMacey was very polite and professional…
Macey was very polite and professional and acted fast. She has helped make the process for me smooth and hassle free offering advice and support where needed. Thanks Macey!
5/5
TrustpilotGreat Communication
Mia has been a great help with the purchase of a property for my mother in law. Good communication throughout. We used Minors & Brady ourselves 3 years ago and so knew this would be a good experience once again
5/5
TrustpilotGreat customer care from Beth
Beth has been really helpful during our house search, she followed up with us on property's and really did listen to our feedback to make sure our search was tailored to us. I would highly recommend minors and Brady as agents but particularly Beth, who finally found us the perfect place!
5/5
TrustpilotClaire Wilson has been an absolute star…
Claire Wilson has been an absolute star ever week she would call with an update I would highly recommend them so on the ball can not praise them enough TOP CLASS Thankyou so much will miss your phone calls
5/5
TrustpilotGood Customer Service Experience
I found the staff I dealt with friendly and knowledgeable. Joe was very good on face to face meetings with potential tenants and Beth was good on the administration so the experience was good all round.I have used the service on a few occasions now and have found Minors and Brady better than some of the competition.
4/5
TrustpilotEnd of tenancy support
End of tenancy support. Sonya Balls was extremely helpful during my tenancy and particularly when going through the process of end of tenancy. She was very responsive to any questions I had and her communication was fantastic.
5/5
TrustpilotMinors and Brady
Claire Wilson has been extremely helpful with the sale of our property. Claire is very professional and pleasant to deal with, giving us constant updates on the progress. We can highly recommend Minors and Brady.
5/5
TrustpilotI would just like to say a massive…
I would just like to say a massive thank you to Jessica Kemp for all her help and support in the sale of our property. Cannot fault and very grateful, thank you.
5/5
TrustpilotPleasant young man...
I have viewed numerous properties with other agents, but I have to say having Lewis show me around and my son on another occasion how we were both very impressed with Lewis. We thought how very personable Lewis was, and genuinely showed an interest. A lovely pleasant young man who should go far!!
5/5
TrustpilotMagenta Rose was a real pleasure to…
Magenta Rose was a real pleasure to deal with. She was friendly but extremely professional at the same time. The actual appointment with Matt was fantastic and it saved me money on my mortgage so I’d definitely recommend them both.
5/5
TrustpilotHappy we went with M&B
Big thanks to Jessica kemp who always kept us informed of the progress, help us with all enquires we had and made moving a smooth experienceThank you
5/5
TrustpilotSam was patient and knowledgeable…
Sam was patient and knowledgeable whilst showing us round the house in Little Melton. He gave us plenty of time in each room and answered all our questions. He is exceptionally polite and decorous. We are keen to purchase and thank Minors and Brady for making our experience of buying with them first class.
5/5
TrustpilotArrived at the property and was warmly…
Arrived at the property and was warmly welcomed by Steven Hill, lettings manager. Steven was able to answer all my questions and fully explained the various lettings terms available. Extremely professional and efficient customer service
5/5
GoogleMinors and Brady helped me purchase my first home. Rosie was helpful and supportive throughout the process. Thank you ☺️
Agent replied · 16 June 2024
Dear Ewan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with us finding your first home. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie has been very informative throughout the purchasing process. She always kept us up to date on developments and changes through the period and I would recommend her services!
5/5
GoogleJames was very helpful and personable on our viewing today. He was also knowledgeable about the property we were viewing and efficient in getting back to us. Highly recommended!
5/5
GoogleHad a lovely viewing with Sophie Wright. Super approachable and knowledgable about the house/ street and the seller which was all helpful in our decision making. Thanks Sophie and we hope to see you again :) Cat, Paul and unknown flavour baby.
5/5
GoogleI cannot praise Minors & Brady enough. They took on what must have been one of their toughest sales to date and have stuck with it through thick and thin. They have been professional throughout and made what was an ordeal for my wife and I into a more bearable journey. We have been kept informed all the way of any developements. I must make mention particular of Rosie Turley from the aftersales dept'. She has made regular phone calls and we look upon her more as a friend. She has been very reassuring through the hard times of the sale and we look forward meeting her in person when the chance arises. Thank you so much to all of you who have been involved with the sale.
5/5
TrustpilotClaire who is part of the after sales…
Claire who is part of the after sales team has been excellent. Our buying and selling process has been quite stressful as we have a new baby , and things haven’t always gone to plan.Claire responded to my emails straight away , was always very easy to get hold of. I feel she went above and beyond in the last two weeks , pushing my solicitors and keeping everyone updated.I have been very impressed and would use minors and brady again !
5/5
TrustpilotCharley at Minors and Brady made our…
Charley at Minors and Brady made our experience very positive. Her communication throughout the selling process was exceptional, and I would highly recommend Minors and Brady to anyone thinking of selling a property.
5/5
TrustpilotHIGHLY RECOMMEND
Beth Linton was the letting agent that assisted me with letting a beautiful home in Foxley. I was dealing with Beth from Australia and she was absolutely fantastic. Kept me informed throughout and made it all very easy for me. Brilliant customer service skills and went above and beyond. Kind regards Helena Mattavelli
5/5
GoogleAs a first time client of Minors & Brady and have found them most helpful particularly Connie who has been very supportive and efficient.
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Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Questions about Minors and Brady Norwich
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
