5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliant…Thanks again and thanks to all at Minors and Brady.
Trusted Agent profile · Norwich
Minors and Brady Norwich reviews
★★★★★
2,366 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,366 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSophie was incredibly helpful and very…
Sophie was incredibly helpful and very knowledgeable about the property. Made us feel very at ease looking around and found out answers to questions she did not know the answer to very quickly.Overall the service has been fantastic from the initial enquiry made.
5/5
TrustpilotGreat Experience with Minors and Brady
Sophie Wright showed us around a beautiful apartment in Norwich last week and could not have been more helpful and professional. Sophie was knowledgeable about the property and the local area and answered all our questions. She is a credit to Minors and Brady.Thank You for being such a nice person to deal with.
5/5
TrustpilotClaire Wilson - exceptional service
Claire Wilson from the post sales team has consistently performed above and beyond the call of duty during our very difficult house sale. Where other estate agent firms have been less than useful, Claire has constantly harried and reminded other parties in the chain that tasks need to be completed and there are people waiting who are in a state of flux. She also remained calm and polite while we steadily got more frustrated and stressed. Well done Claire.
5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. 👌
5/5
TrustpilotViewing Angel Court
Kian was waiting for me as I arrived for my 11.30 viewing of an apartment in North WalshamThe viewing was unhurried and communication regarding the property was excellent.Kian allowed me to explain my current position and reason for trying to source a one or two bedroom apartment.I look forward to more properties to viewWith Thanks
5/5
GoogleRosie and all the team at minors&brady have been amazing, much patience has been required throughout with lots of chasing along the way but Rosie kept on it and here we are now completed awaiting move.
5/5
GoogleExcellent experience with the team at Unthank Road. Sold my father's property within two days. Excellent overall management by Charlie and Jasmine was on the ball with managing the sale. Cannot fault the team. Thank you!
5/5
TrustpilotKris was really helpful when I was…
Kris was really helpful when I was negotiating a sale, he rang me just to say I hadn’t been forgotten and that they were waiting to hear back etc, so much better than just being left hanging!
1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesn’t stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesn’t matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
5/5
TrustpilotAysegul was brilliant in achieving a…
Aysegul was brilliant in achieving a swift exchange on a property I had for sale with Minors and Brady. Her attention to detail and responsiveness throughout the sale was brilliant. Thanks!
5/5
TrustpilotClaire was helpful throughout the whole…
Claire was helpful throughout the whole process, even updating me on my sale which was through another agent! I would recommend Minors & Brady to anyone, really thanks to Claire's diligence on my behalf.
5/5
GoogleBeth Linton at Minors & Brady was a great help in sorting out my new flat. Would highly recommend her and the team.
Agent replied · 16 June 2024
Dear Joseph, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Beth, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe recently sold through Minors and Brady. Great service from start to finish, from Rosie and the team. With great communication and support.
Agent replied · 16 June 2024
Dear Steven, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with Rosie and the team, we will be sure to share your kind words with them all. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotExcellent
Excellent. Joe was extremely knowledgeable & showed me everything I needed to see in the house we were viewing. He updated us regularly over the phone. Five stars 🌟
5/5
TrustpilotCompleted our purchase today of a…
Completed our purchase today of a cottage and I can’t praise Minors & Brady enough having a specialist guide you through your sale on a weekly basis is amazing we were allocated Claire and she was amazing I knew what was happening every step of the way nothing was too much trouble for Claire a phone call every week to keep everything on track and ensure everything ran smoothly Well done Claire & Minors & Brady !
5/5
GoogleSo pleased I decided to sell my house with Minors and Brady. Liam, Connie and Rosie were extremely helpful and lovely to work with. Would definitely recommend to anybody looking to move!
5/5
GoogleBig thanks to Nagilla for always answering our many questions as we navigated the house buying process!
Agent replied · 16 June 2024
Hi Emma, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotA complex move made easier
Minors and Brady helped us through a complex chain with the sale of our home and purchase of our two new properties. Kaitlin was fantastic throughout calm, reassuring, and assertive in getting things moving when they needed a push. Above all her communication was excellent, consistent and informative. Thanks so much.
5/5
GoogleRosie Turley was absolutely fantastic dealing with my house sale. She went above and beyond in helping communicating across the chain and my solicitor. Would have been lost without her to be honest. Amazing service, 5*.
5/5
GoogleRosie Turley has made the whole process of moving house smooth and positive; she was friendly, proactive and a fast communicator. She liaised with all parties in the chain regularly, keeping us up-to-date with the latest, and chasing up solicitors. Thanks Rosie!
1/5
TrustpilotRenting about who you knows
Please if you have rented the house before don't listed in the website I phone thus agent about 1bed flat for answer the phone and saying is not for viewing I kept asking to put my name for viewing only one answer saying not for viewing when can I phone again answer not for Viewing I have asked my friends to phone was same answer , I said I will phone again next week , the same lady answer the said is fully booked for viewing I told her phoned last week to put my name for renting all she saying sorry is fully booked for Viewing ! Why you listed the house if you got somebody Just not professional and not respectfull don't rent from here unless you know who works there or British born and bread maybe the give chance to view houses for rent. RACIST PEOPLE I HAVE TO SAY .
5/5
TrustpilotBest experience
Beth was very helpful with getting all of the details together and kept us updated every step of the way , very fast response and extremely helpful in answering any questions we had , it’s been a pleasure , thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Questions about Minors and Brady Norwich
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
