Trusted Agent profile · Norwich
★★★★★
2,333 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,333 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotMinors & Brady have been excellent…
Minors & Brady have been excellent throughout and we would not hesitate to use them again. Rosie Turley in particular has gone over and above aboard to get this over the line and worked exceptionally hard and sometimes under trying circumstances. Thank you Rosie for all your hard work, it has been very much appreciated as you have taken a lot of pressure off us.
5/5
TrustpilotViewing of property…
Emily was very professional in her conduct regarding the viewing of a property but managed this was a friendly open disposition, she was also very knowledge when asked questions about the house.While looking around she gave my husband and myself space but not so much that we felt we were viewing it ourselves.Never felt hurried along during the viewing and asked if there was anything else she could help us with when we had finished looking round.Very good service.
1/5
TrustpilotLacking Information & Knowledge
Terrible experience. Progressed with purchase only to be told the flat doesn’t have a EWS1 certificate meaning unable to get a mortgage on the property. Why was this not included in the original conversations and only coming up 4 months later. Worst part is other flats in the same building are up for sale with this company and still no reference to the lack of certificate for potential buyers!
5/5
TrustpilotExcellent purchase experience
Claire Wilson was our aftersales progressor handling our house purchase and was outstanding throughout. Having dealt with other agents in relation to my sale, I have a few comparisons and would absolutely recommend Minors and Brady in future, Claire in particular.Claire was in regular contact, pro-active, and carried out tasks on time and when promised - what more can you ask for!
4/5
TrustpilotPROMTNESSTO CUSTOMERS/CLIENTS.
PROMTNESSTO CUSTOMERS/CLIENTS.Minors&Brady is a good company. The staff, though, they are in different and various sections of the company are up and doing. They are prompt to service, which I really appreciate. Will use this medium to say shout out to Elliott Stubbs, he was amazing and always ready to help in anyway he could. Thank you for not getting bored with my numerous questions ,and thank you for providing the answers when you could and for helping me out. Elliot only took me for the viewing, but each time I had a question to ask I always directed it to him, he would give answers, if he could and if he couldn't, he would say i will help you to find out or I have passesd your message to my colleague in that section, and they have promised to get in touch with you. Thank you Elliot for making getting an accommodation seamlessly easy.
5/5
TrustpilotClaire Wilson has been helpful and professional
Claire Wilson has been wonderful. She has been very helpful and professional with our nightmare of a conveyancing process. Thanks to a time waster at the end of the chain, the whole process has taken six months. Claire has stuck with us and been very supportive and understanding. Well done Claire, we couldn't have done it without you, thank you.
5/5
TrustpilotWe've moved several times and have…
We've moved several times and have always instructed Ange - so when my parents decided they wanted to move Ange was a natural choice.Ange and her team are always approachable and honest - and work tirelessly for you ...I cannot speak highly enough and would always recommend them as our number #1 choice !!!!
5/5
TrustpilotA big shout out to Caroline Larke in…
A big shout out to Caroline Larke in after sales who has got my house sale to exchanging contracts through many ups and downs in less than 3 months Caroline has been tenacious and persistent … also kind and understanding when I got stressed. I’ve been kept informed and updated throughout Plus a great sense of humour! Brilliant job all round Thank you😃
5/5
TrustpilotJessica Kemp in aftersales was brill
Jessica Kemp in aftersales was brill. There were a few hiccups with the seller when purchasing, and she was very persistent and organised on my behalf. She even called me after closing when we were reaching completion. As an FTB, having someone knowledgeable to help answer your questions is very important, couldn't fault her at all and I found her to be really helpful (and patient!)
5/5
TrustpilotClaire Wilson was brilliant
Claire Wilson was brilliant! She always kept us up to date as the sale progressed. Nothing was too much trouble for her - phone calls were answered quickly too which certainly made a change from other agents I've dealt with! Efficient and friendly Claire really helped take away some of the stress involved in house moving. Many thanks.
5/5
GoogleMy experience of Minors & Brady has been absolutely fantastic, thus far. The whole Team have been responsive, knowledgeable and really helpful during the purchasing process. A specific shoutout to Connie, who has dedicated her time to communicating so clearly and promptly between parties - making the whole process that little bit easier! Thank you!
5/5
GoogleEvery-time we have had house viewings with Minors and Brady all of the staff have been so attentive, friendly and knowledgable! Special mention to Rosie who was an absolute pleasure and was always happy to help us no matter what the question! Highly recommend Minors and Brady!
Thank you so much for taking the time to leave us such a kind review! - The Minors & Brady team.
5/5
GoogleJust exchanged on a house in the city and would like to thank Lauren N for being fantastic throughout the last few months. Her dedication to her job is nothing short of incredible. At times, we hit some stressful situations through no fault of her or Minors & Brady and Lauren N managed to smooth the waters and keep me in the loop throughout. Can't recommend this company enough and the aftercare is something to be admired. (Simon Caley)
5/5
TrustpilotNagilla was an absolute superstar
Nagilla was an absolute superstar, and never once let us give in to anxiety, despite the many delays. She always explained things and kept her patience when we asked questions, no matter how silly they were. I honestly feel like she's been with us at every step of the way. I cannot thank her enough.
5/5
TrustpilotSuccess!
Working with Kirsten on marketing my property for sale was a great experience. Nothing was too much trouble. I wanted some editorial input on the written details and photos promoting my house and Kirsten stayed with me on the whole journey. We were working to a tight deadline and I was making a lot of changes. Kirsten never lost her sense of humour or professionalism throughout. We made the deadline and my house sold in 2 days. You can't argue with that! Thanks Kirsten!!
5/5
TrustpilotI have been dealing with Lee Mortier…
I have been dealing with Lee Mortier for a house purchase. Lee has been great, he helped to get me the property I wanted after lots of phone calls back and forth. Lee has kept me updated and always called me straight back if not been available when I have called him. Lee is friendly and does his job very well. Would highly recommend him.
5/5
GoogleSophie was so kind and informative in presenting properties to us. Also, her colleagues were very helpful and prompt in responding to our questions and requests. I'd recommend her and Minors & Brady if you're looking for professionalism and positivity, thank you:)
Dear Oguz, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMy wife and I have had a fantastic experience pursing our dream of a family home, Connie (and a great viewing from Sam) has been an absolute star. Amazing customer service, and very speedy!
Thank you for sharing this. We’re really pleased Connie and Sam were able to support you so well during such an important step. It’s great to hear the service felt clear and efficient, and we wish you and your family every happiness in your new home.
5/5
TrustpilotProfessional, friendly and welcoming
Having arrived in Norfolk to hopefully find my forever home I could not have wished for a warmer welcome. I met up with Emily Bygrave for my viewing who proved to be organised and professional. Emily easily answered my questions even out of hours. We met up for a further viewing which went equally as well and I was left in no doubt buying through Minors & Brady would be a good experience. Thank you Emily.
5/5
TrustpilotWell done Cassandra!
Cass has been with me throughout my house purchase and has been a solution amazing. She has ensured things went as smoothly as possible and when things turned a bit tricky about completion date she chased things up and has worked really hard. I thoroughly recommend .minors and Brady for a future house move.
5/5
TrustpilotBrilliant from start to finish
Had the pleasure of Minors and Brady selling my house for me. From the word go they have been helpful in every way, I put my house on the market expecting it to be on there a while and they managed to sell it within 4 days. incredible! Thank you to Rosie Turley as our after sale representative I can’t put into words how helpful she was from weekly calls to check upon us right through to pushing for completion at the end and even managed to push a completion through a week early! So thank you it really wasappreciated! Also just want to say thank you to dan overy he was our representative at the very early stages of our sale and without him we wouldn’t have sold the house. Anyone looking for a top estate agent I can’t recommend minors and Brady enough.
5/5
TrustpilotLee Mortier was brilliant from start to…
Lee Mortier was brilliant from start to finish, as were Connie and Emily. Connie got us a viewing as soon as I called, which was the day the house was advertised. Emily gave us a tour of the home shortly after and Lee and Emily both helped us to negotiate with the seller for a successful accepted offer. It was a smooth and easy experience. I would love to say I will use Lee and the team at Minors and Brady again but I probably won't because I don't plan on ever leaving this beautiful home once I'm in :)
5/5
GoogleIt was excellent meeting James for a viewing at Low Common as he was extremely professional, full of enthusiasm and showed great knowledge of the property itself and general advice on the sale of the property. Having viewed several properties recently it was refreshing to meet an estate agent who clearly cared deeply about their job and clients needs. Thanks James for all your help! Zoë and Pete.
5/5
TrustpilotCassandra has been a massive help from…
Cassandra has been a massive help from start to finish. Constant updates to keep us informed of where we were throughout the whole process. Very professional but also very personable and she really helped us through the experience, which can be extremely stressful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Minors, Norwich won Trusted Agent; Minors, Wroxham won Trusted Agent; Minors, Caister-On-Sea won Trusted Agent.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
