Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had a brilliant experience with the Leaders letting agency in Norwich and couldn't recommend enough. Poppie our agent has gone the extra mile for us. Her communication has been outstanding and we are grateful for all her advice and help.
Harriet · 25 August 2023
Agent replied · 24 August 2024
Dear Harriet
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat service from start to finish. Daniel C and team were very helpful answering all my questions and addressing any concerns with knowledgeable advice. Prompt service. Would definitely use Leaders again.
Gillian · 26 April 2024
Agent replied · 24 August 2024
Dear Gillian Turner
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWent for a house viewing with Mollie and she was very polite and answered any questions I had about the property .
Very professional would recommend
Will · 25 July 2024
Agent replied · 24 August 2024
Dear Will Georghiou
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders, and especially our direct contact Alex Clemmett, have been super helpful getting us into our home, and were always more than happy to help with any questions or queries we had on the way! Extremely happy with our new flat with the help of the hard work from the leaders team. Couldn’t be any happier! Highly recommended!PositiveResponsiveness, Quality, Professionalism
George · 25 August 2021
Agent replied · 24 August 2024
Hi George Brine,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleOur first home in UK was through Leaders Norwich. Such a professional team where all the processes went smoothly. Special thanks to SAM a real helping hand.
After renting, they where very approachable for any issues. Highly recommend for new movers.
Binil · 25 August 2023
Agent replied · 24 August 2024
Dear Binil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFinding a property with Leaders had never been more easy and stress free. My handler was Ashleigh Hayden and she was an absolute pleasure to deal with throughout my application, very professional, courteous and quick to respond to my enquires at all times, which made for a very smooth and easy application process. Cant recommend enough.PositiveResponsiveness, Quality, Professionalism, Value
Glen · 25 August 2021
Agent replied · 24 August 2024
Dear Glen Sarabi,
Thank you for the great review of our Leaders Estate Agents Norwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAlex the estate agent at Leaders was extremely helpful with our move in to the new house. He has gone out his way to respond to me out of hours if I had any urgent questions. He’s been great and the agency as a whole has done their best to suit our needs. Amazing!
11/10 stars :)PositiveResponsiveness, Quality, Professionalism
Wiktoria · 25 August 2021
Agent replied · 24 August 2024
Dear Wiktoria Garstka,
Thank you for the great review of our Leaders Estate Agents Norwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWent over to make an enquiry about a property and Daniel Copsey was very nice and understanding. He took time to understand my situation and was willing to provide flexible options. Was happy with his service.
William · 28 November 2023
Agent replied · 24 August 2024
Dear William Baidoo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI've recently rented my first flat through Leaders and everything has gone very smoothly. All the agents I’ve dealt with have been very accommodating. My primary contact was Alex Clement, he couldn’t have been more helpful, responding quickly to all my numerous enquires and being honest about the process from the start. Overall, I’ve had a very positive experience.PositiveResponsiveness, Quality, Professionalism
Kate · 24 October 2020
Agent replied · 23 October 2024
Hi Kate Barker,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleMyself and my partner had really struggled finding a place to rent until we were in touch with Sean Betts, he couldn’t have been more helpful. Really recommend dealing with him if possible, made the process so quick and easy and really pleasant. We couldn’t be more pleased.
Melissa · 25 August 2022
Agent replied · 24 August 2024
Dear Melissa,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI needed an apartment asap after moving to Norwich and Thomas Haskett from Leaders made it happen. Great service!
Pratip · 17 August 2024
Agent replied · 24 August 2024
Dear Pratip Chakraborty
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThomas (Tom) was really helpful, friendly and responsive. Making sure we got all the information needed and happy to help with any questions. Even though it didn't work out with this time around we really hope to find a suitable property to rent that is managed by Leaders Norwich after such a great experience.
Lena · 25 August 2021
Agent replied · 24 August 2024
Dear Lena Johanna!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Norwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleDealt with Leaders recently to rent my first property. Couldn’t have gone better, smoother or easier! Alex in particular was amazing in getting everything sorted for us and replying to emails quickly at any time of the day. Will not hesitate to recommend these guys to friends and family, Thank You for everything :)
Jack · 25 August 2021
Agent replied · 24 August 2024
Hi Jack Rossiter,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Norwich branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleDissatisfied and disappointed at valuation below most other agent's especially when my property is quite unique to others in the same price bracket
Anthony · 26 April 2024
Agent replied · 24 August 2024
Dear Anthony Stopford,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy partner and I are currently going through the process of completing the tenancy agreement for a flat in Norwich. The lettings agent, Ashleigh Hayden, has been very helpful right from the very beginning. She has made the whole process easier for us and we're very excited to move in soon.
Daisy · 24 October 2021
Agent replied · 23 October 2024
Dear Daisy
Thanks for taking the time to leave us a review about Ashleigh at our Leaders Norwich branch. It is lovely to hear we were able to provide a service you were happy with and we appreciate your kind comments.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleSam C. from Norwich Branch - He was fantastic from start to finish, professional, friendly, and always on hand to help. He made the whole process smooth and stress-free. Highly recommend!
Preston · 9 April 2025
★★★★★ 5/5
GoogleI'm excited to have used this outstanding letting Company. Their response and professionalism is swift and top notch.
Kudos to Daniel and leaders team in Norwich
I recommend them to anyone.
Faithful · 29 October 2023
Agent replied · 24 August 2024
Dear Faithful Cliffs
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team was very helpful with our move!
Jack · 3 December 2024
Agent replied · 10 December 2024
Dear Jack Wright
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a very pleasant estate agent named Alex Clemment. He was very helpful and made finding a place and moving into my new home a very easy and smooth experience. Would 100% recommend Leaders to any friends or family looking to rent or buy a new home. 10/10PositiveResponsiveness, Professionalism
Magic · 13 November 2021
Agent replied · 12 November 2024
Hi Magic Cleatus,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery friendly and helpful with moving into student accommodation 😊 …
William · 16 October 2024
Agent replied · 12 November 2024
Dear William Garcia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with leaders, Olivia showed me around some lovely properties recently. She was super helpful and had great communication throughout the process. Would definitely recommend
Tim · 29 October 2023
Agent replied · 24 August 2024
Dear Tim Jeff
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleHave rented with this company for two years, very helpful and good communication from our property manager and landlord.
Tamara · 26 May 2024
Agent replied · 24 August 2024
Dear Tamara S
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTom from Leaders made the process of finding a rental property very straightforward and hassle free. Would recommend.
Amy · 26 April 2024
Agent replied · 24 August 2024
Dear Amy Mcgowan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you leaders for all your help getting me and my partner into our new home. Tom was a super star delivering a friendly service making what could be a stressful situation a breeze. Highly recommend for the future
Becky · 25 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.