Trusted Agent profile · Norwich

Leaders Sales Norwich reviews

4.4

★★★★★ Great

416 reviews across 1 platform

14 St. Georges Street, Norwich, NR3 1BA

Leaders Sales's office in Norwich, at 14 St. Georges Street, is rated 4.4 out of 5 across 416 reviews on 1 platform, including 416 Google reviews rated 4.4.

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4.4 / 5

416

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

We have had a brilliant experience with the Leaders letting agency in Norwich and couldn't recommend enough. Poppie our agent has gone the extra mile for us. Her communication has been outstanding and we are grateful for all her advice and help.

Harriet · 25 August 2023

Agent replied · 24 August 2024

Dear Harriet Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service from start to finish. Daniel C and team were very helpful answering all my questions and addressing any concerns with knowledgeable advice. Prompt service. Would definitely use Leaders again.

Gillian · 26 April 2024

Agent replied · 24 August 2024

Dear Gillian Turner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Went for a house viewing with Mollie and she was very polite and answered any questions I had about the property . Very professional would recommend

Will · 25 July 2024

Agent replied · 24 August 2024

Dear Will Georghiou Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders, and especially our direct contact Alex Clemmett, have been super helpful getting us into our home, and were always more than happy to help with any questions or queries we had on the way! Extremely happy with our new flat with the help of the hard work from the leaders team. Couldn’t be any happier! Highly recommended!PositiveResponsiveness, Quality, Professionalism

George · 25 August 2021

Agent replied · 24 August 2024

Hi George Brine, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Our first home in UK was through Leaders Norwich. Such a professional team where all the processes went smoothly. Special thanks to SAM a real helping hand. After renting, they where very approachable for any issues. Highly recommend for new movers.

Binil · 25 August 2023

Agent replied · 24 August 2024

Dear Binil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Finding a property with Leaders had never been more easy and stress free. My handler was Ashleigh Hayden and she was an absolute pleasure to deal with throughout my application, very professional, courteous and quick to respond to my enquires at all times, which made for a very smooth and easy application process. Cant recommend enough.PositiveResponsiveness, Quality, Professionalism, Value

Glen · 25 August 2021

Agent replied · 24 August 2024

Dear Glen Sarabi, Thank you for the great review of our Leaders Estate Agents Norwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Alex the estate agent at Leaders was extremely helpful with our move in to the new house. He has gone out his way to respond to me out of hours if I had any urgent questions. He’s been great and the agency as a whole has done their best to suit our needs. Amazing! 11/10 stars :)PositiveResponsiveness, Quality, Professionalism

Wiktoria · 25 August 2021

Agent replied · 24 August 2024

Dear Wiktoria Garstka, Thank you for the great review of our Leaders Estate Agents Norwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Went over to make an enquiry about a property and Daniel Copsey​ was very nice and understanding. He took time to understand my situation and was willing to provide flexible options. Was happy with his service.

William · 28 November 2023

Agent replied · 24 August 2024

Dear William Baidoo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I've recently rented my first flat through Leaders and everything has gone very smoothly. All the agents I’ve dealt with have been very accommodating. My primary contact was Alex Clement, he couldn’t have been more helpful, responding quickly to all my numerous enquires and being honest about the process from the start. Overall, I’ve had a very positive experience.PositiveResponsiveness, Quality, Professionalism

Kate · 24 October 2020

Agent replied · 23 October 2024

Hi Kate Barker, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Myself and my partner had really struggled finding a place to rent until we were in touch with Sean Betts, he couldn’t have been more helpful. Really recommend dealing with him if possible, made the process so quick and easy and really pleasant. We couldn’t be more pleased.

Melissa · 25 August 2022

Agent replied · 24 August 2024

Dear Melissa, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I needed an apartment asap after moving to Norwich and Thomas Haskett from Leaders made it happen. Great service!

Pratip · 17 August 2024

Agent replied · 24 August 2024

Dear Pratip Chakraborty Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thomas (Tom) was really helpful, friendly and responsive. Making sure we got all the information needed and happy to help with any questions. Even though it didn't work out with this time around we really hope to find a suitable property to rent that is managed by Leaders Norwich after such a great experience.

Lena · 25 August 2021

Agent replied · 24 August 2024

Dear Lena Johanna! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Norwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Dealt with Leaders recently to rent my first property. Couldn’t have gone better, smoother or easier! Alex in particular was amazing in getting everything sorted for us and replying to emails quickly at any time of the day. Will not hesitate to recommend these guys to friends and family, Thank You for everything :)

Jack · 25 August 2021

Agent replied · 24 August 2024

Hi Jack Rossiter, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Norwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

1/5

Google

Dissatisfied and disappointed at valuation below most other agent's especially when my property is quite unique to others in the same price bracket

Anthony · 26 April 2024

Agent replied · 24 August 2024

Dear Anthony Stopford, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

My partner and I are currently going through the process of completing the tenancy agreement for a flat in Norwich. The lettings agent, Ashleigh Hayden, has been very helpful right from the very beginning. She has made the whole process easier for us and we're very excited to move in soon.

Daisy · 24 October 2021

Agent replied · 23 October 2024

Dear Daisy Thanks for taking the time to leave us a review about Ashleigh at our Leaders Norwich branch. It is lovely to hear we were able to provide a service you were happy with and we appreciate your kind comments. Kind regards Customer Care Team

5/5

Google

Sam C. from Norwich Branch - He was fantastic from start to finish, professional, friendly, and always on hand to help. He made the whole process smooth and stress-free. Highly recommend!

Preston · 9 April 2025

5/5

Google

I'm excited to have used this outstanding letting Company. Their response and professionalism is swift and top notch. Kudos to Daniel and leaders team in Norwich I recommend them to anyone.

Faithful · 29 October 2023

Agent replied · 24 August 2024

Dear Faithful Cliffs Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The team was very helpful with our move!

Jack · 3 December 2024

Agent replied · 10 December 2024

Dear Jack Wright Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a very pleasant estate agent named Alex Clemment. He was very helpful and made finding a place and moving into my new home a very easy and smooth experience. Would 100% recommend Leaders to any friends or family looking to rent or buy a new home. 10/10PositiveResponsiveness, Professionalism

Magic · 13 November 2021

Agent replied · 12 November 2024

Hi Magic Cleatus, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Norwich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Very friendly and helpful with moving into student accommodation 😊 …

William · 16 October 2024

Agent replied · 12 November 2024

Dear William Garcia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a great experience with leaders, Olivia showed me around some lovely properties recently. She was super helpful and had great communication throughout the process. Would definitely recommend

Tim · 29 October 2023

Agent replied · 24 August 2024

Dear Tim Jeff Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Have rented with this company for two years, very helpful and good communication from our property manager and landlord.

Tamara · 26 May 2024

Agent replied · 24 August 2024

Dear Tamara S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tom from Leaders made the process of finding a rental property very straightforward and hassle free. Would recommend.

Amy · 26 April 2024

Agent replied · 24 August 2024

Dear Amy Mcgowan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you leaders for all your help getting me and my partner into our new home. Tom was a super star delivering a friendly service making what could be a stressful situation a breeze. Highly recommend for the future

Becky · 25 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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