Every review we hold for the Norwich office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI had a telephone conversation with Emily Jane in regards to renting a property. She was welcoming, kind and very knowledgeable about the property and all the applicable information. Thank you Emily and Haart for making property letting that much easier.
Mason Β· 22 June 2017
β
β
β
β
β
5/5
GoogleABSOLUTELY FANTASTIC SERVICES FROM START TO FINISH....100% WOULD RECOMMEND...LOOK NO FURTHER ... SUPER PROFESSIONAL. PAUL ...CHEYENNE AND AS FOR CLAIRE WHAT CAN I SAY π€£ SORRY IF IVE FORGOTTEN ANYONE β¦
Susan Β· 21 June 2023
Agent replied Β· 20 June 2024
Hi Susan, thank you ever so much for your kind review about Paul Cobb, Cheyenne West and Clare Clark here at Norwich Sales team of Haart, we will be sure to pass on your kind words, we wish you all the best! Thank you, Haart Norwich Sales.
β
β
β
β
β
5/5
GoogleI'd like to share that Matthew Dunlop of Haarts Property Management is great. I needed advice on TDS and he couldn't have been more helpful. He's friendly and efficient and quickly go the info I I needed. James Leith
James Β· 22 June 2018
β
β
β
β
β
1/5
GoogleAwful company so unprofessional and useless at replying or responding to you. Absolutely hate haart with a passion. So incapable of doing the most simplest tasks. Avoid at all costs!!!
S Β· 21 June 2023
Agent replied Β· 20 June 2024
Good Morning, we are so sorry to see your one star review! If you could contact the office and advise what this is about we would love the opportunity to help you out!
β
β
β
β
β
5/5
GoogleI spoke with Callum Warrener multiple times. He helped answered all my questions and provided information on renting a property. I would highly recommend contacting Haart and speaking with him.
Shannon Β· 21 June 2023
Agent replied Β· 20 June 2024
Good Morning , thank you ever so much for your amazing and kind review about Callum Warrener here at Haart Norwich Lettings. He is an integral part of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Haart.
β
β
β
β
β
4/5
GoogleThe customer care is excellent. Callum Warrener response quickly to concerns and he has time for his customers. I will recommend haart to those looking for a property to rent.
Adelaide Β· 21 June 2023
Agent replied Β· 20 June 2024
Good Afternoon Adelaide, Thank you for your kind words regarding Callum in our Lettings team in Norwich. I will ensure your comments are passed onto him Thank you Haart Lettings Team Norwich
β
β
β
β
β
5/5
GoogleI have been working and liaising with Charlotte and Milli, both are fantastic. Really high levels of service and excellent communications. Thank you ladies!
Lisa Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you Lisa for you lovely review, its been a pleasure speaking to you re your property search, and we hope that we can help in the future, thanks again The Sales team @ haart
β
β
β
β
β
5/5
GoogleLeaving a review for Roxanne Samuels. Blown away by the service we have received from Roxy, who has been nothing but helpful, professional and personable. Highly recommend using her.
Rachel Β· 21 June 2023
Agent replied Β· 20 June 2024
Good Afternoon Rachel. Thank You for these kind words about Roxanne Samuels, here at Haart Norwich Sales we will be sure to pass on your kind words! Kind Regards, haart Norwich
β
β
β
β
β
5/5
GoogleJorge has provided well service so I was glad to do business with him
Pavol Β· 21 May 2024
Agent replied Β· 20 June 2024
Hi Pavol, Thank you for the review! Any more help, just let us know! - Haart Sales
β
β
β
β
β
5/5
GoogleExcellent service from Haart in general, and specifically from Erin. She was very knowledgeable about the properties she showed us, was very friendly and easy to contact throughout the process. Would definitely recommend Haart for making my experience as a first time buyer very smooth and easy. Thank you!
Gemma Β· 21 June 2020
Agent replied Β· 20 June 2024
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich
β
β
β
β
β
5/5
GoogleAmazing service in terms of finding me an ideal flat to rent quickly and fabulous customer support from Callum Warrener to help ensure Iβm all set. Thank you!
Maxine Β· 21 June 2023
Agent replied Β· 20 June 2024
Hi Maxine, thank you ever so much for your kind review about Callum Warrener in our Haart Lettings Team here in Norwich, Callum is amazing and we are glad you feel the same way! Kind Regards, from all of us at Haart.
β
β
β
β
β
5/5
GooglePaul helped us with the sale of our victorian terrace in Norwich and was a pleasure to deal with, being very knowledgeable, helpful and professional. Will definitely use Paul again in future when the time comes to sell.PositiveProfessionalism
Sam Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Sam, thank you ever so much for your kind review about Paul here at Haart Sales, Norwich! We will be sure to pass on your feedback and delighted he could help!
β
β
β
β
β
4/5
GoogleBradley and Giles have been very prompt and professional during the purchasing process, offering excellent, honest advice throughout. The only negative side of such great service was the lack of accuracy in the conveyancing quote, which was much higher than I was told.PositiveResponsiveness, Professionalism
Patrick Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you ever so much Patrick for your feedback!
β
β
β
β
β
5/5
GoogleStuart Ellis took a genuine interest in our circumstances & took the time to understand our needs. He had done his homework on our area & as well as pricing, explained what he would include in the marketing video to help sell our house. A patient, friendly guy.
Joanna Β· 21 June 2020
Agent replied Β· 20 June 2024
Dear Joanna Storey, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
β
β
β
β
β
5/5
GoogleMs Victoria Reek came over most confident in explaining the future sale of my property. I will definitely use her Agency when the time comes to sell.
Sandra Β· 21 June 2023
Agent replied Β· 20 June 2024
Good Afternoon Sandra, Thank You for these kind words about Victoria Reek, here at Haart Norwich Sales we will be sure to pass on your kind words! Kind Regards, haart Norwich
β
β
β
β
β
5/5
GoogleWe're currently dealing with Erin in purchasing a house and the whole experience has been extremely positive. Not only is Erin very personable and professional she also possesses a wealth of knowledge across her industry which has really helped to take the stress out of the process
Bella Β· 21 June 2020
Agent replied Β· 20 June 2024
Bella Fleckney, thanks for your praise and kind comments about our team. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
β
β
β
β
β
5/5
FacebookSold my house within a month Rosie from earlham house branch sorted every thing she was great nothing was to much trouble she sorted the sale and perches of our new house to very pleased worm and friendly people there thank you for your time Rosie ..Paul a Michelle
Paul Β· 19 July 2019
Agent replied Β· 23 October 2025
Thank you so much for the review Paul & Michelle. We are delighted to hear of your experience, and wish you the best in your new home.
Best wishes,
the haart team
β
β
β
β
β
5/5
GooglePolite, pleasant and very good advice from George, thank you!
Irina
Irina Β· 21 May 2024
Agent replied Β· 20 June 2024
Hi Irina, Thank you for the review! Any more help, just let us know! - Haart Sales
β
β
β
β
β
3/5
GoogleMade inquiry about property adjacent to mine and as yet no reply has been given.
Les Β· 21 February 2024
Agent replied Β· 20 June 2024
Hi Les, thank you for your feedback, I am sorry to hear you haven't had a response, I can not find any details on the system, so please feel free to give me a call on 01603 761600 and I can try to help, Thanks Charlotte @ haart
β
β
β
β
β
5/5
GoogleWe ve been in contact with Hayley for our flat and she's really professionnal and friendly. Always available for our questions and request that she solve always the fastest she can. Thank you very much!
Mareejane Β· 21 June 2022
Agent replied Β· 20 June 2024
Good afternoon
Thank you so much for your kind review- I will pass on your thanks to Hayley in our lettings department. Its always lovely to get feedback from our customers.
β
β
β
β
β
5/5
GoogleI have to say Wayne, Sam and the others at Haart are going along way to dispelling a lot of preconceptions and biases against estate agents. They kept me up to date with progress for the purchase, were hard working and friendly throughout! I would highly recommend them.
Rob Β· 22 June 2019
Agent replied Β· 20 June 2024
Thanks ever so much for the review Rob - Delighted to have helped! Speak soon, Sam, Wayne & the haart team
β
β
β
β
β
5/5
GoogleWe've had an excellent experience with Haart Lettings and that is taking on board the genuine struggle that myself and my other half had to pass through referencing, however our liaison Emily really worked overtime to push us through it, to find an affordable tenancy agreement that our soon to be landlord would accept, and for making the entire process of moving house as stress free as it could possibly be, for which we are very grateful.
Ollie Β· 21 June 2020
β
β
β
β
β
2/5
GoogleHelpful when looking for property to rent. Their property management services however are extremely inefficient and can be very rude on the phone. The technicians they have sent have been lacking professional attitude and basic skills. Checking out is a nightmare, be shure you will go through the dispute settlement service.
Valentin Β· 23 June 2013
Agent replied Β· 20 June 2024
Dear Valentin, Thank you for leaving feedback, however it has been placed in error on the Estate Agency Sales website, rather than Lettings, so whilst I am unable to respond to your particular points, There is a new team, under new management but I will still forward your comments on to the Lettings Manager and should you wish to contact them directly please email norwichlettings@spicerhaart.co.uk
β
β
β
β
β
5/5
GoogleWe were very impressed with Marie - who was both friendly and very professional. We appreciated her advice and guidance regarding the property and recomendations for achieving a sale at the right price.
Michael Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Michael, thank you ever so much for your kind feedback about Marie here at our Haart, Norwich Sales Team! We will be sure to pass this onto her and we hope we can help you further fairly soon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.