Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to the lovely Evie at Haart for helping us through the process of buying our new home. She was with us every step of the way and couldn't have been more helpful or accommodating. Evie's a real super star!
Cathy · 22 June 2018
Agent replied · 20 June 2024
Hi Cathy. Thank you so much for your 5* Review and kind words. I am sure Evie will want to thank you personally next week when she hands over the keys to your new home. Kind regards, Tracey & the Team at haart, Norwich
★★★★★ 5/5
GoogleI found Paul to be very professional, helpful and knowledgeable. He gave honest feed back and clear guidance on what to expect. Would recommend to friends to use him.
Shaun · 21 June 2021
Agent replied · 20 June 2024
Thank you ever so much for your 5 Star Review, it is very much appreciated!
★★★★★ 5/5
GoogleCould not fault the team, always helpful, Tom resolved all my issues.
Elliot · 21 June 2023
Agent replied · 20 June 2024
Good Afternoon Elliot, thank you ever so much for your kind review RE Thomas Wells in our Haart Norwich Property Management Team. We will be sure to pass on your kind words to him! Thank you, haart Norwich.
★★★★★ 5/5
GooglePaul Cobb looked after our needs from start to finish , made a stressful time easier through easy communication and great service.
Thanks a lotPositiveResponsiveness, Quality, Professionalism, Value
Jason · 21 June 2021
Agent replied · 20 June 2024
Thank you so much for your feedback, we are very lucky to have Paul as part of our team here at Haart!
★★★★★ 5/5
GoogleI can't fault Evie's dedication in trying to make my house purchase happen! Her communication was excellent, she always kept me updated and responded quickly to calls and emails. Great service, I would recommend to friends.
Carrie · 22 June 2018
Agent replied · 20 June 2024
Hi Carrie, Thank you for your recommendation and 5* Review. Your kind comments are much appreciated by Evie and the Team here at haart, Norwich. Enjoy your new home! Kind regards Tracey
★★★★★ 5/5
GoogleA really positive experience - thorough and efficient - Emily looked after us very well and has excellent attention to detail!
Jill · 21 June 2022
Agent replied · 20 June 2024
Thank you for your lovely review of the experience you have had with Emily , we very much appreciate you taking the time to feedback your positive words. Kind Regards Cressie from the Norwich lettings team
★★★★★ 1/5
GoogleMy issue is repairs, I have now gone two weeks without a shower. I moved in on Oct 29, noticed the shower was faulty, raised my concern with the landlord and was promised an electrician to sort it; one never showed up. The shower has since stopped working, and I a paying tenant is still using a flannel by my sink to wash....appalling
Seanie · 21 June 2020
★★★★★ 5/5
GoogleAbsolutely fantastic service from Paul Cobb at Norwich branch of Haart - he really looked after our transaction and went above and beyond with his customer service. Very happy, thank you!
Marion · 21 June 2020
Agent replied · 20 June 2024
Dear Marion Palmann, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GoogleLovely staff, very helpful and achieved amazing results. Thank you!
Anne · 21 June 2023
Agent replied · 20 June 2024
Good morning Anne, Thank you for your kind words regarding our sales team here at haart Norwich, I will ensure your comments are passed onto the team Thank you Haart Norwich.
★★★★★ 5/5
GoogleAbsolutely first class service from the minute I started dealing with Samuel(branch manager) and then my services from Bradley ward was extremely efficient and helpful, certainly would recommend using hearts estate agents.
Patricia · 22 June 2019
Agent replied · 20 June 2024
Thanks so much for the review Patricia! Congratulations again on the successful sale of your home, and please do not hesitate in getting in touch if we can be of help in the future. Best wishes, Sam, Bradley & the haart team.
★★★★★ 5/5
GoogleHad a valuation done by Stuart Ellis, really helpful and friendly, very professional and polite and very informative. Will definitely use him and Haart if we look to sell!
Matthew · 21 June 2020
Agent replied · 20 June 2024
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GooglePaul came round he was very informative. You could tell he has lots of experience. We were happy with his assessment of our property.
Denise · 21 June 2021
Agent replied · 20 June 2024
Hi Denise, Thank you for your kind review, Paul is an integral part of our team here at Norwich Haart Sales.
★★★★★ 5/5
GoogleWe have been very impressed with the help received from Bradley whilst buying our property in Norwich, even more so as we were travelling back from Spain during the process
John · 22 June 2019
Agent replied · 20 June 2024
Thanks for the review John - i'm glad you were happy with the service. Best wishes, Bradley & the haart team
★★★★★ 1/5
GooglePrices to high.
They don’t respond.
Hard to get something fixed. Was waiting washing machine about a year. When I moved I took video, told issue same day… we moving out now after 2 years and those issue still same. Norwich- Riverside. Flats are RUBBISHNegativeResponsiveness, Quality, Professionalism, Value
RJKM · 21 June 2022
★★★★★ 5/5
GoogleReally friendly and helpful in helping me move into a new property; most notable agents Wayne Blue and Samuel Patrick who were both kind and communicative throughout.
Rosey · 22 June 2018
Agent replied · 20 June 2024
Thanks so much for the review Rosey! We're so glad we helped you into your first home, and can't wait to give you the keys! Sam, Wayne & the Norwich team!
★★★★★ 5/5
GoogleVery helpful and friendly estate agents who always informed me when suitable properties became available; but still managed to not be pushy (unlike some other agents!)
Ed · 22 June 2018
Agent replied · 20 June 2024
Thank you so much for your review Ed - we really appreciate your kind words, and 5* review! We wish you all the best for the future, and please call us if you ever need anything further from the Norwich haart team.
★★★★★ 5/5
GoogleExcellent service from Samual Patrick, Evie Miller and Bradley. All worked tirelessly showing the house to get us a good deal on our sale.
Linda · 22 June 2019
Agent replied · 20 June 2024
Thanks so much for your review Linda & congratulations again. Sam, Evie, Bradley & the haart team.
★★★★★ 5/5
GoogleSam, Evie and Wayne are brilliant. They've been friendly, patient and extremely proactive. Worth every penny and will be recommending them in future. Thanks guys!
Emma · 22 June 2018
Agent replied · 20 June 2024
Hi Emma - so glad we got the deal done for you on your home, and secured the new property through us too! Can't wait to get you and Tony moved into your next home! Sam & the team.
★★★★★ 5/5
GoogleZoe worked really hard to get a purchase agreed. She was very helpful, friendly and knowledgeable at the viewing appointment.
Chris · 21 June 2020
Agent replied · 20 June 2024
Hi Chris Simons, we are very happy to have provided you with such a positive experience! We wish you all the best for the future in your new home. haart Norwich estate agents
★★★★★ 5/5
GoogleLovely work from Evie Miller at Haart! Always fast to reply and find out info! Great experience buying my first home! Highly recommend her!
Marta · 22 June 2018
Agent replied · 20 June 2024
Thank you so much Marta - I'm glad you're happy, and more importantly,enjoy your new home!
★★★★★ 5/5
GoogleVery efficient process, helpful and always knowledgeable people.PositiveResponsiveness, Professionalism
Matthew · 21 June 2022
Agent replied · 20 June 2024
Hi Matthew
Thank you for your very kind words, I will be sure to pass on your feedback to the team in Norwich lettings .
Thanks once again for taking the time to write the review on our service.
Haart Lettings team
★★★★★ 5/5
GoogleExcellent service, very friendly staff.
Erika · 21 June 2022
Agent replied · 20 June 2024
Hi Erika, thank you ever so much for your kind feedback.
★★★★★ 5/5
GoogleQuick efficient service.
Liam · 21 June 2022
Agent replied · 20 June 2024
Hi Liam
Thank you ever so much for your kind 5 star review about us here at Haart Norwich, this is very much appreciated.
Kind Regards
Haart
★★★★★ 1/5
GoogleHard to get hold of. Said they would call back but never did.
Rachel · 21 June 2020
Agent replied · 20 June 2024
Rachel Dawes, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Norwich
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