Trusted Agent profile · Norwich, Norfolk

haart Norwich reviews

4.5

★★★★★ Excellent

864 reviews across 2 platforms

18 Queen Street, Norwich, Norfolk, NR2 4SQ

Part of haart, see every office.

haart's office in Norwich, Norfolk, at 18 Queen Street, is rated 4.5 out of 5 across 864 reviews on two platforms, including 845 Google reviews rated 4.6.

Google logo

4.6 / 5

845

Reviews on Google

This office

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Good communication thanks guys

Robert · 29 July 2019

Agent replied

Thanks so much for the review Robert. Enjoy your new home. The haart team

5/5

Google

I was very impressed with the service and attention to detail. A very efficient and helpful staff. Cressie in particular, went above and beyond but everyone was very impressive. Thoroughly recommended.

Robert · 9 December 2020

5/5

Google

Very patient with me … I would recommend to him anytime

Clare · 3 July 2023

1/5

Google

Yuck! What wretched staff at the Queen St Office! Bullying, petulant, rude, dishonest. All the qualities of low life. Had great please in telling them to F-off after briefly using them.

Mark · 31 July 2020

1/5

Google

Still waiting on a call back??????????

Michael · 1 September 2023

5/5

Google

have been dealing with Christina who was lovely and very helpful. she has got back to me very quickly with answers to all my questions. very happy and cant wait to move

Lucy · 8 February 2018

4/5

Google

The letting agents have significantly improved. When I first used them a few years ago the service was terrible but now it seems to be much more efficient

S · 8 February 2020

5/5

Google

It was my best experience in Norwich. Emily approached very professionally in our viewing. Good presentation and sufficient information about the property. Keep up with the good service and price. Thanks

Mehdi · 8 February 2017

5/5

Google

Alan , our property manager, has handled issues raised by our tenant (e.g. regarding appliance break-down) in a very efficient and timely manner. Excellent service!!

Celia · 8 February 2020

5/5

Google

Brilliant customer service from Emily, really helpful and friendly in my ongoing house search. Heart have been really accommodating and I would highly recommend them.

Louise · 8 February 2020

1/5

Google

Really poor service, no communication between their staff.

Bill · 30 December 2022

5/5

Google

Dealt with a guy called Sean, very responsive, professional and a nice guy :) pleasure to work with him to secure tenancy.

Alex · 12 June 2020

5/5

Google

Excellent service from Sean in the Norwich office. Calm, patient, always courteous and professional throughout the process. Thank you very much indeed!

Phil · 8 February 2020

5/5

Google

Fast and clear information and communication. Was succinct and helped me move forward with my application in a timely and positive manner.

Jamie · 8 February 2020

5/5

Google

Sam, Evie and Wayne are brilliant. They've been friendly, patient and extremely proactive. Worth every penny and will be recommending them in future. Thanks guys!

Gary · 22 May 2018

5/5

Google

Friendly and professional. I was given all the information needed in advance and finding a property that suits me was the easiest thing ever. Definetly recommend

Mike · 12 February 2017

5/5

Google

Spoke to emily on the phone who was very nice and answered all my questions, great customer service thank you :)

Jessica · 8 February 2020

5/5

Google

I found the agency really helpful and fast. I would recommend it to everyone who would like to rent in the area.

Sophiadarkviolet · 12 February 2017

5/5

Google

Very efficient service from Hannah, good viewing and everything explained simply. Would definitely recommend to anybody wanting a quick professional service.

Rachel · 12 February 2018

5/5

Google

Had Emily Spall-Hanson and she was very lovely & pleasant when dealing with my letting. Gave all relevant information. No complaints

Thai · 31 December 2017

5/5

Google

Very helpful in finding a property and explaining all the costs involved very friendly

Harry · 12 June 2020

5/5

Google

The staff at this branch are always very helpful and will communicate throughout our process

Nicola · 8 February 2020

5/5

Google

Fantastic service and very helpful and did everything to overcome any challenges along the way.

Kofi · 8 February 2020

5/5

Google

Christina and Haart were very friendly and helpful. Always easy to get hold of and happy to help.

Eddie · 12 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Norwich

How many reviews does haart Norwich have?

haart's Norwich office has 864 reviews across two platforms: 845 on Google, 19 on Facebook (across the whole business).

What is haart Norwich's rating?

haart Norwich is rated 4.5 out of 5 across all 864 reviews, and 4.6 out of 5 on Google from 845 reviews.

Where is haart's Norwich office?

haart Norwich, 18 Queen Street, Norwich, Norfolk, NR2 4SQ.

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