haart reviews

★★★★★ 5/5

Google

After a long struggle trying to find a rental property & getting turned down with no real explanation, left right and centre, I'm grateful to have crossed paths with Emily at Haart. She was incredibly upfront and explained exactly the reasons why I was likely being rejected, and subsequently contacted both the landlord & the referencing company to assist with my application and make sure I was considered. Pleased to say my application was accepted and I'm almost certain it was because of the extra actions of Emily. She did not need to do this at all, but thanks to her kindness & understanding, I'm all set to move next month. Thanks Emily!

Siobhan · 30 December 2022

★★★★★ 5/5

Google

The entire lettings team at Haart in Norwich have been excellent to deal with. They provided prompt, helpful information, and made me incredibly comfortable with the letting process. As someone new to England they took their time to explain everything and walk me through what was needed. Emily has been a delight to deal with, always getting back to me quickly and keeping me up to date with how things were progressing. I cannot thank Emily and everyone I have had contact with at Haart Norwich enough.

Melissa · 30 December 2022

★★★★★ 5/5

Google

Recently been in contact with Beckie Varnon about signing up as a contractor with the company. Beckie was extremely helpful and knowledgeable about the process. She asked myself all the right questions regarding my qualifications and skills which made me feel comfortable to sign up with her and the company. She answered all my questions I had with confidence too. I signed up with Haart and been very happy with the work I have been sent so far and Beckie always calls to make sure I am available before. I am really looking forward to working alongside haart

Johnathan · 30 December 2022

★★★★★ 5/5

Google

I had an excellent experience with haart Estate and Lettings Agents Norwich. The team was professional, friendly, and highly efficient throughout the entire process. They made everything straightforward and stress-free from start to finish. Their communication was outstanding, with regular updates and quick responses to any questions I had. It was clear they genuinely care about providing a high level of service and ensuring everything runs smoothly. I would highly recommend haart Estate and Lettings Agents Norwich to anyone looking for a reliable and trustworthy property service. A truly five-star experience!

Siam · 6 April 2026

★★★★★ 5/5

Google

I met with Paul to get my house on the market. Paul was so lovely, he listened to my story and gave me as much time as I needed. He talked me through the process, explaining everything thoroughly. He was very respectful of me and my home. I feel very looked after, and positive about a going through a stressful event. I know that Paul will do his utmost to find me my new home. Thank you 🙏

Elaine · 30 December 2022

★★★★★ 5/5

Google

I’m in the process of buying a house with haart. Charlotte has been amazing, so helpful, knowledgeable, great communication even on a bank holiday she emailed me about our offer being accepted as soon as she found out. She has gone above and beyond 5 star service thank you Charlotte you’re a real credit to the company.

Charlotte · 30 May 2024

★★★★★ 5/5

Google

I’m in the process of moving into a new property through haart lettings and Laurence Withero has been great from the start. He is incredibly polite, happy to help and always prompt with replying to queries. Laurence always informs me of any new updates and keeps me in the loop. He is extremely personable and knowledgeable and has made the process of a new tenancy a breeze. Thanks so much Lawrence!

Becca · 3 July 2023

★★★★★ 5/5

Google

I cannot recommend Kim Wild highly enough. After many disappointing experiences with other agents, Kim has been on the ball, friendly and knowledgeable the whole way through the process. Having been through a particularly stressful purchase process (due to solicitors) it has been a god send to have Kim to rely on for many months. She has gone above and beyond what is expected and nothing seems like too much trouble, which has been very reassuring during stressful weeks. Thanks Kim!PositiveResponsiveness, Quality, Professionalism

Tom · 25 August 2022

★★★★★ 5/5

Google

Caledon Johnson has been incredibly helpful and a pleasure to work with. His lively personality and dedication really stand out. Even though me and my wife just starting our search, his support has made the experience enjoyable and stress-free so far. Highly recommend!

Phone · 11 December 2024

★★★★★ 5/5

Google

The marketing and sale of my property is being handled by Paul Cobb. From the outset Paul was helpful, friendly and professional. The photos he took of my home were well thought out and beautifully executed. He took the time to understand the uniqueness and background of the house so that it could be marketed effectively. Following an offer on the house being accepted the sale was handled by Kimberley Wild. She was absolutely brilliant - I was kept informed every step of the way and Kim made sure that things moved forward effectively. She really did a wonderful job and in addition to this she kept me sane through what was an incredibly stressful process as we had a long chain. I’m now settled in my new home and I am very grateful for all her help and support, thanks Kim, you’re a superstar!PositiveResponsiveness, Quality, Professionalism

Melanie · 21 June 2022

★★★★★ 5/5

Google

We met with Paul Cobb following a request for a valuation on a property for Probate. He was extremely helpful and very professional. The quotation followed by email the same morning. Paul gave us all the time we needed and good advice. His manner is second to none. Further, Paul was very well presented and extremely considerate, both wearing overshoe protection and all covid safety measures were adhered to. We would not hesitate to recommend his services. Thank you PaulPositiveProfessionalism

Lyn · 21 June 2022

★★★★★ 5/5

Google

We attended an open house the other day and Paul Cobb the property consultant was so friendly and welcoming. We felt at ease straight away as most of the other open houses we attended felt rushed as there were so many people looking at it. Paul made time for us and was happy to answer all our questions and explained things to us which was so helpful. Paul was very knowledgeable, personable and professional. We liked that there were only 10 people viewing the property and not 40+ like other open days and didn’t feel pressured and stressed with making our offer. Paul also made sure everything was COVID safe which was great too. All the staff we’ve spoken to at Haart have been super friendly and informative. Thank you for a great service so far.PositiveResponsiveness, Quality, Professionalism, Value

Christie · 21 June 2022

★★★★★ 5/5

Google

I'm very grateful we found Haart. They are super responsive and ready to assist with absolutely everything we need. Special thanks to Hayley, who went the extra mile for us and could not be more helpful. We move from a remote area of the country, which is a lot of hassle, but she made it so much easier, and she is always there when we need her, no matter what the question is. Highly recommended!

Val · 30 December 2022

★★★★★ 1/5

Google

Property sold beginning of February, followed by 5 months of waiting for completion. Should have been a quick sale as promised - considering there was no chain. Very unresponsive to calls & emails, as is the Conveyancer DC Law who Haart recommended. Kimberley was a lovely person to meet, Make sure you have plenty of time if booking with Paul, he spent more time talking about himself than the property we were trying to sell.

Spencer · 30 December 2022

★★★★★ 5/5

Google

A really pleasant experience with Olivia. She arranged a viewing for myself incredibly swiftly despite my limited availability. An open and honest walk round where I felt valued and listened to. I would strongly recommend her to my friends and family. Thank you Olivia!

James · 9 November 2024

★★★★★ 5/5

Google

Excellent service. Kim was very professional and went the extra mile to make sure the flat was ready for sale when we couldn't be onsite due to distance/covid. Happy to recommend. Updated post exchange : Clare Clark was an excellent contact who helped ease my frustrations with the legal aspects of the sale! Much appreciated as this was a probate sale where I live a long way from Norwich. Thanks again and would recommend.

Gabriel · 30 December 2022

★★★★★ 5/5

Google

Our experience of re letting our apartment last November with Haart Norwich was handled by Callum Warrener, and we were kept informed throughout the whole process. Callum was always very quick to respond to both our and our new tenants questions. It helped having a named negotiator to liaise with, which made us feel reassured about the whole process. Thank you Callum.PositiveResponsiveness, Quality, Professionalism, Value

Michel · 25 August 2023

★★★★★ 5/5

Google

Great service, our property manager Lydia has done an excellent job at communicating to us whilst living at one of their properties, her service has been excellent

Samwise · 22 July 2026

★★★★★ 5/5

Google

The haart Norwich sales team have been nothing by professional, helpful and proactive during my search for properties. They always try to accommodate your timings and nothing is too much to ask. Cal in particular has been really helpful and proactive, Kelis is very friendly and helpful too.

Lauren · 3 August 2024

★★★★★ 5/5

Google

Thumbs up 👍 to the HAART Lettings team in Norwich and a special mention to Declan Hall for his excellent assistance in helping me securing my new home. A seamless onboarding process with affordable flat fair deposit option. I highly recommend HAART to anyone looking for a home and or mortgage services 😊 …

Evans · 15 July 2025

★★★★★ 5/5

Google

I cannot fault this team of people, they have been amazing, friendly, helpful and above all super supportive to me during selling my house during very difficult conditions. Fabulous team. Can I also thank Kim for just being amazing, helpful kind and always being there to help me, she's worked so hard on this for me it's untrue! And also Bradley, he has also been a massive help and been so understanding during the selling of my house. From the bottom of my heart thank you all so much :-)

Tracey · 30 December 2021

★★★★★ 5/5

Google

Callum Warrener All these days i was needed help in order to complete the procedures to get the property, Callum Warrener was the one who stood with me and understand my situation and helped like my friend. So im so thank full to you Callum and the haart lettings to be with me and my family for all your help and care.

PRAVEEN · 1 October 2023

★★★★★ 4/5

Google

I found all the staff friendly and helpful. In particular Tyron Shelley, Paul Cobb who helped us decide and what we wanted and Clair Clark who was endlessly chasing the other parties involved in our transaction. My only gripe was that phone calls were sometimes answered by a call centre who had no idea what I was talking about as I thought I was talking to colleagues on site in Norwich

Al · 30 December 2022

★★★★★ 5/5

Google

Callum was great at helping me get the paper work done and get my nerves down in terms of moving out and getting things ready. Very quick at solving problems and also at answering any questions I had! He made me feel like I was ready for moving in and made sure I could achieve the flat I wanted!!! Thank you so much for the amazing and professional help given!

Liliana · 30 December 2022