Trusted Agent profile · Norwich · Norfolk
★★★★★
864 reviews across 2 platforms
18 Queen Street, Norwich, Norfolk, NR2 4SQ
Part of haart, see every office.
haart's office in Norwich, Norfolk, at 18 Queen Street, is rated 4.5 out of 5 across 864 reviews on two platforms, including 845 Google reviews rated 4.6.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
1/5
GooglePrices to high. They don’t respond. Hard to get something fixed. Was waiting washing machine about a year. When I moved I took video, told issue same day… we moving out now after 2 years and those issue still same. Norwich- Riverside. Flats are RUBBISHNegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have received very professional and friendly service from the team at Haart. Top communication and advice from Evie, a Senior Negotiator, who has kept me regularly updated.
Good morning Mr Callaby - thanks for your kind words! Always here to help. Evie @ haart Norwich
5/5
GoogleI needed to move house within a quick timescale and Rachel from Haart was very helpful and efficient in helping me. Great service, would recommend!
Thank you so much for your 5star review, from the haart sales team.
5/5
Googlehaart was a great agent to rent through they were very helpful, id especially like to point out Aaron Stock he was amazing through the whole process
Thank you for your feedback and review Nina. Best wishes from the team at Norwich haart
5/5
GoogleReally friendly and helpful in helping me move into a new property; most notable agents Wayne Blue and Samuel Patrick who were both kind and communicative throughout.
Thanks so much for the review Rosey! We're so glad we helped you into your first home, and can't wait to give you the keys! Sam, Wayne & the Norwich team!
5/5
GoogleChristina is very helpful and professional. She is polite, courteous and responsive. Very impressed.
1/5
GoogleHorrible experience . I would never recommend this agency.
Hi Alicia We are so sorry to see your one star review about Haart Estate Agents, if there is anything we can help and if you could contact us in relation to any issues you may have we can try and resolve this for you Kind Regards Haart
5/5
GoogleMy agent kimberley wilde was excellent throughout, highly recommended
Hi Paul thank you so much for your feedback in relation to our Kim here at our Norwich, sales team! We will be sure to pass the feedback on!
5/5
GoogleThe letting department has an A team of professionals always there to give you support and attention.
Dear Ethel Thank you very much for taking the time to review our services, it is much appreciated. Our letting team here in Norwich are very grateful for your kind words.
1/5
Googlevery bad experience, staff are incompetent.. if you decided to rent a house with them I would tell you to check the contract very very carefully..
This a review for the Lettings Team, which has been erroneously placed on the Estate Agency Sales Page. Should you wish to discuss you concerns please contact the Lettings Manager - norwichlettings@spicerhaart.co.uk
1/5
GoogleThe most difficult and rude real estate agents
Dear Alina I'm sorry you have not had a positive experience, if you want to discuss this further please call me on 01603 666118 and I can see if I can resolve the issues you may have experienced. Kind regards Cressie Morgan
5/5
GoogleHave had the pleasure of completing my first purchase with Haart, Norwich. Bradley's always been available and diligently responded to my needs the whole way.
Thanks for the review Adam - really appreciate it. See you soon to collect your keys for your first home! Bradley & the haart team.
5/5
GoogleVery helpful and friendly service, thank you
Hi Mel Thank you ever so much for kind feedback about your experience with us here at Haart Norwich, we will ensure this is passed onto the team now. Kind Regards Haart
5/5
GoogleGreat experience booking viewing with Charlotte S
Hi Keziah Thank you ever so much about your kind review about Charlotte Smith here at Haart Norwich, Sales Team- we will be sure to pass on the feedback to her. Kind Regards Haart
5/5
GoogleGreat experience with residential sales consultant Paola M. She’s explained everything throughout and assisted me anywhere I had questions.
Paola is a credit to us all here at Haart Sales here in Norwich, she would like to thank you for your kind words.
1/5
GoogleHad a mess of a moving in experience, and all our complaints have been dismissed. No apologies. Very bad for students. Used Norwich branch.
Dear Emma, I am sorry that your experience with haart lettings was not as you expected. You have commented on the residential sales review page so I will ensure your comments are passed on to the Letting Branch Manager, who can be also be reached on rachael.bartholomew@haart.co.uk. should you wish to discuss your specific concerns further. Kind regards Tracey Fisher,
5/5
GoogleLovely work from Evie Miller at Haart! Always fast to reply and find out info! Great experience buying my first home! Highly recommend her!
Thank you so much Marta - I'm glad you're happy, and more importantly,enjoy your new home!
5/5
GoogleExcellent service from Samual Patrick, Evie Miller and Bradley. All worked tirelessly showing the house to get us a good deal on our sale.
Thanks so much for your review Linda & congratulations again. Sam, Evie, Bradley & the haart team.
5/5
GoogleSam, Evie and Wayne are brilliant. They've been friendly, patient and extremely proactive. Worth every penny and will be recommending them in future. Thanks guys!
Hi Emma - so glad we got the deal done for you on your home, and secured the new property through us too! Can't wait to get you and Tony moved into your next home! Sam & the team.
5/5
GoogleVery helpful and friendly estate agents who always informed me when suitable properties became available; but still managed to not be pushy (unlike some other agents!)
Thank you so much for your review Ed - we really appreciate your kind words, and 5* review! We wish you all the best for the future, and please call us if you ever need anything further from the Norwich haart team.
5/5
GoogleExcellent service, informative and professional throughout
Hi Mark, thank you ever so much for your kind review about Charlotte here at Haart, Norwich Sales! We will be sure to pass this across to her and wish you all the best in the future!
5/5
GoogleHi I'm new buyer peroperty from haart estate agents they are very friendly and perfesonal ....specially Evie miller I'm so happy to work with them ☺️
Hi Ben, Thank you for your 5* Review and kind words We are always happy to help. Kind regards Tracey & the Team at haart Norwich
5/5
GoogleVery helpful and friendly estate agents who always informed me when suitable properties became available; but still managed to not be pushy (unlike some other agents!)
Thank you so much for your review Ed - we really appreciate your kind words, and 5* review! We wish you all the best for the future, and please call us if you ever need anything further from the Norwich haart team.
5/5
GoogleAmazing agency, the communication is excellent and the process was so quick! A HUGE thank you to emily who took the time out to answer any questions we had and even responded with us after work hours! We are so grateful to you and cannot thank you enough for your friendliness and patience x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
