5/5
GoogleEmily was very clear with her responses and quick to organise a viewing - very professional telephone manner too!
Trusted Agent profile · Norwich · Norfolk
haart Norwich reviews
★★★★★
864 reviews across 2 platforms
18 Queen Street, Norwich, Norfolk, NR2 4SQ
Part of haart, see every office.
haart's office in Norwich, Norfolk, at 18 Queen Street, is rated 4.5 out of 5 across 864 reviews on two platforms, including 845 Google reviews rated 4.6.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Google5/5
GoogleEmily was a pleasure to deal with and incredibly helpful throughout the process
5/5
GoogleExcellent from start to completion. Thanks
Agent replied · 30 December 2023
Hi Mark, thank you ever so much for your kind review about Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.
1/5
GoogleLack of contact/ignoring emails, i sent an email across and got a response in 24 hours from Paola, i then sent another email and didn't get any response i then sent another email in which still hasn't been replied to in 10 days and now the property i was interested in has sold, poor service i wouldn't recommend.
5/5
GoogleCould not fault the team, always helpful, Tom resolved all my issues.
Agent replied · 30 December 2023
Good Afternoon Elliot, thank you ever so much for your kind review RE Thomas Wells in our Haart Norwich Property Management Team. We will be sure to pass on your kind words to him! Thank you, haart Norwich.
5/5
GoogleLovely staff, very helpful and achieved amazing results. Thank you!
Agent replied · 30 December 2023
Good morning Anne, Thank you for your kind words regarding our sales team here at haart Norwich, I will ensure your comments are passed onto the team Thank you Haart Norwich.
4/5
GoogleHappy with the service we have received from heart. Emily was very helpful and responsive with emails.
5/5
GoogleGreat customer service.. Always a quick response when I have had a query
Agent replied · 30 December 2023
Hi Jimmy thank you so much for your 5 star review and we wish you a very happy tenancy. Callum Warrener
4/5
GooglePrompt response to my queries & emails by Callum Warrener Norwich Lettings Branch.
Agent replied · 30 December 2023
Hi Shoma, Thank you for your kind 4 star review for Callum. I will ensure this is relayed back to him. - Haart Lettings Norwich
5/5
GoogleGreat service provided by sales consultant Daniel Wright today. Very professional and friendly
Agent replied · 30 December 2023
Hi Paul, thank you ever so much for your kind feedback about Daniel Wright here at Haart Norwich Sales. We will ensure this kind feedback is passed over to him straight away!
5/5
GoogleHaart, have been super helpful along the process and are always easy to get in touch with. I always spoke to one person Erin McGregor who was very very helpful.
Agent replied
Dear Izzy Spint, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
5/5
GoogleGreat service, Kim especially helpfull, kept me updated constantly. She made what should be a challenging time much more stress free.
Agent replied · 30 December 2023
Thank you Paul for your kind words about Kim here at Haart, Norwich- she is an integral part of our team here and we are glad we could help you!
5/5
GoogleWayne Blue has provided an amazing service throughout our buying process, always quick to reply, efficient and trying to get us the best offer possible. Thanks for all your help.
Agent replied
Thank you for your kind words Alison - I'm very excited to complete your purchase very soon. Wayne.
4/5
GoogleHaart were very professional in selling our property. We were kept up to date throughout the process. Very good service especially from Sam, Wayne and Evie. Thank you very much
Agent replied
Thanks for the review, Helen! Anything we could've done to secure a 5 star review?
5/5
GoogleWe have been very impressed with the help received from Bradley whilst buying our property in Norwich, even more so as we were travelling back from Spain during the process
Agent replied
Thanks for the review John - i'm glad you were happy with the service. Best wishes, Bradley & the haart team
5/5
GooglePaul Cobb dealt with the sale of my uncle's estate very sensitively and was a true professional throughout. My thanks to him and his team.
Agent replied
Thank you so much for your feedback, we are very lucky to have Paul as part of our team here at Haart!
5/5
GoogleCallum Warrener dealt with everything promptly and professionally. I would happily recommend
Agent replied · 30 December 2023
Hi Jake, thank you ever so much for your kind review about our property management manger, Beckie Varnon at Haart, Norwich Lettings- we will be sure to pass on the feedback to her and those above
5/5
GoogleI would like to commend Callum Warrener for his attentive customer service.
Agent replied · 30 December 2023
Hi Hannah Thank you ever so much for kind feedback about Callum here at Haart Norwich, we will ensure this is passed onto him and the lettings team now Kind Regards Haart
5/5
GoogleIn my experience I found them very responsive and professional. Good communication has resolved any issues that has arisen. No hesitation in recommending them.
Agent replied · 30 December 2023
Hi Suzy Thank you ever so much for your kind 5 star review about us here at Haart Norwich, this is very much appreciated. Kind Regards Haart
5/5
GoogleHad a valuation done by Stuart Ellis, really helpful and friendly, very professional and polite and very informative. Will definitely use him and Haart if we look to sell!
Agent replied
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
5/5
GooglePaola in the Norwich office ensured that we were able to view the whole development, and helped us make the right choice to suit our needs. A great salesperson.....
Agent replied
Hi Gary Duniam, thank you so much for your positive comments about Paola in the haart Norwich team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
1/5
GoogleHorrible experience . I would never recommend this agency.
Agent replied · 21 March 2024
Hi Alicia We are so sorry to see your one star review about Haart Estate Agents, if there is anything we can help and if you could contact us in relation to any issues you may have we can try and resolve this for you Kind Regards Haart
5/5
GoogleWe've had a very positive experience with Haart who have helped us purchase our first home. Evie has helped us through the process and been a great help thoughout.
Agent replied
Thanks for your great review Luke - glad I could help! Fingers crossed for a moving date very soon! Evie.
5/5
GoogleSam (Samuel Patrick) and his team have been professional, polite and a pleasure to deal with, keeping us informed at every stage of the process and securing a sale.
Agent replied
Thanks so much for review Amber! Look forward to helping you through to completion. Sam & the haart team.
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