Trusted Agent profile · Norwich · Norfolk

haart Norwich reviews

4.5

★★★★★ Excellent

864 reviews across 2 platforms

18 Queen Street, Norwich, Norfolk, NR2 4SQ

Part of haart, see every office.

haart's office in Norwich, Norfolk, at 18 Queen Street, is rated 4.5 out of 5 across 864 reviews on two platforms, including 845 Google reviews rated 4.6.

Google logo

4.6 / 5

845

Reviews on Google

This office

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Excellent service They have have done everything they said i would always recommend them Charlotte Smith has always been very helpful with everything

Tony · 30 December 2022

Agent replied · 30 December 2023

Hi Tony, Thank you ever so much about your kind review for our Haart, sales team here in Norwich! Charlotte is amazing at what she does and we will ensure we pass this feedback over to her

5/5

Google

Had Callum Warrener as our agent, was there to help us with anything we needed and any questions we had. Would definitely recommend.

Andreas · 30 December 2022

Agent replied · 30 December 2023

Hi, thank you ever so much for your kind feedback about Callum Warrener here at Haart Norwich Lettings. We will ensure this kind feedback is passed over to him straight away!

5/5

Google

The Haart lettings team have always been hugely helpful, including sorting out minor repairs. Danielle in particular is an asset to the company.

Sally · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your kind words, Danielle is a great asset to our PM team here in Norwich Haart Lettings

4/5

Google

As a prospective buyer, I found the staff to be helpful and informative. I dealt specifically with Erin McGregor who facilitated the viewing. Erin has a very pleasant manner and reverted back to me with answers to my questions promptly.

Catherine · 20 October 2019

Agent replied

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents

5/5

Google

Extremely helpful, knowledgeable and professional! Thank you very much Millie Edge!

Tess · 30 November 2023

Agent replied · 30 December 2023

Thank you for your 5 star review for Millie, its much appreciated, from the haart sales team.

5/5

Google

Fantastic experience with Paul, great guy and knows what he is talking about. Will use him in my future ventures for sure!

Luke · 30 December 2022

Agent replied · 30 December 2023

Hi Luke, Thank you ever so much for your kind feedback about Paul Cobb here in our Haart Office in Norwich from our sales team, we will be sure to pass on your word to him! We wish you all the best

4/5

Google

Review for Erin McGregor- I have really enjoyed working with Erin on the sale on my property. She is very personable, has been very efficient during the process and has given good professional advice.

Emma · 10 April 2021

Agent replied

Thank you for your review Emma, Erin is an important part of our team here at Norwich Haart, Sales.

5/5

Google

My dealings were with Tyron at the Norwich Office. He was highly professional, informative, friendly and helpful throughout. He found me a tenant immediately. I would highly recommend Haart.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 25 August 2021

Agent replied

Thank you very much for taking the time to share your good experience, it is very much appreciated.

5/5

Google

Did a great job of selling our home. The experience was made even better by Kim who was so friendly and professional. Her regular updates made the whole process much easier and prevented unnecessary worrying. X

Lisa · 8 October 2020

Agent replied

Thank you ever so much for your kind words Lisa, Kim is a crucial part of our family here at Haart!

5/5

Google

Very pleased to recommend Haart in Norwich. Particularly impressed with the professionalism and friendliness of Erin who guided me through the process and also Bradley. They made what can be a stressful process easier.

Richard · 24 March 2021

Agent replied

Hi Richard, Thank you for your kind review, Erin and Bradley are an integral part of our team here at Norwich Haart Sales.

5/5

Google

I have nothing but praise for Wayne Blue from Haart Estate Agents, Queen St, Norwich. He was friendly, helpful and approachable and guided us seamlessly through the viewing to purchasing process. A very professional service from start to finish.

Wendy · 29 July 2019

Agent replied

Thanks so much for the review Wendy! Wayne & the haart team

5/5

Google

Had a phone enquiry with Erin sue to covid, brilliant service she answered all my concerns in full and made the whole process so easy, she is a credit to Haart estate agent 5***

Lee · 2 March 2021

Agent replied

Erin is a valued member of our Sales Team here at Norwich Haart, thank you.

5/5

Google

Fantastic customer service, especially with Dylan from day one, of initial contact. Very supportive and courteous all through the process.

Samuel · 3 February 2023

Agent replied · 30 December 2023

Hi Samuel Thank you ever so much for your kind review about Dylan Winter here at Haart Norwich Lettings- we will be sure to pass on your kind words! Kind Regards All of us at haart

5/5

Google

A really positive experience - thorough and efficient - Emily looked after us very well and has excellent attention to detail!

Jill · 30 December 2022

Agent replied · 30 December 2023

Thank you for your lovely review of the experience you have had with Emily , we very much appreciate you taking the time to feedback your positive words. Kind Regards Cressie from the Norwich lettings team

5/5

Google

Great service would recommend if you manage to get Paul Cobb you will be very pleased with the service you receive

Mark · 30 December 2022

Agent replied · 30 December 2023

Hi Mark, thank you ever so much for your kind feedback about Paul Cobb here at our Haart Norwich Sales team- we will be sure to pass on the kind words and we wish you all the best!

5/5

Google

I found Paul to be very professional, helpful and knowledgeable. He gave honest feed back and clear guidance on what to expect. Would recommend to friends to use him.

Shaun · 30 December 2021

Agent replied · 30 December 2023

Thank you ever so much for your 5 Star Review, it is very much appreciated!

5/5

Google

I want to specially thank Rachael Bartholomew. Very nice women. Only good words about this company and people working in here

Samanta · 8 February 2020

5/5

Google

Sean was lovely, really friendly and helpful, answered all my questions and made me feel at ease about the letting process.

Tabitha · 8 February 2020

5/5

Google

Paul Cobb did a great job in marketing the property. He was friendly but professional at all times going that extra mile to take some great shots of the house and in turn we got buyers very quickly.

Alison · 4 September 2019

Agent replied

Thanks for the review Alison!

5/5

Google

Charlotte smith was extremely helpful

Charles · 20 February 2024

Agent replied · 21 March 2024

Thank you Charles for your feedback for Charlotte it is much appreciated, We look forward to helping you with the purchase of your new property, Thanks again haart sales team.

1/5

Google

Would rate 0 stars if I could. When I first rated 2 years ago I did 5 stars as the process to getting the property was great but my last 2 years being managed by haart has been hell! DO NOT SIGN UP FOR NO DEPOSIT. They will charge you ridiculous amounts when you leave. No visits in over year and moved into a disgusting property

Xanthia · 9 December 2020

5/5

Google

Paul Cobb inspired confidence during evaluation, confirming where I'd done my homework well, but candidly pointing out what the online guides and calculators miss and what conditions may have changed since you last bought or sold property..

Paul · 4 September 2019

Agent replied

Thanks for your review Paul. We look forward to giving you the keys to your new home! Best wishes, Paul & the haart team

5/5

Google

Had a really great time dealing with company. They were really helpful every step of the way and by far the simplest letting experience I’ve had. Would 100% recommend to anyone.

Alex · 7 May 2021

Agent replied · 30 December 2023

Hi Alex Thank you ever so much for your kind 5 star review about us here at Haart Norwich, this is very much appreciated. Kind Regards Haart

5/5

Google

Very good service! The process is reliable and sufficient. Besides, Sean is very kind and professional to help me.

Nan · 8 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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