Trusted Agent profile · Norwich

Bidwells Norwich reviews

4.7

★★★★★ Excellent

355 reviews across 2 platforms

16 Upper King Street, Norwich, NR3 1HA

Bidwells's office in Norwich, at 16 Upper King Street, is rated 4.7 out of 5 across 355 reviews on two platforms, including 5 Google reviews rated 4.0.

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4.0 / 5

5

Reviews on Google

This office

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350

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bidwells Cambridge office has let and…

Bidwells Cambridge office has let and managed our rental apartments for a few years. Always efficient, responsive, proactive.

Serena · 16 April 2026

Agent replied · 25 September 2026

Thank you for your kind review!

5/5

Trustpilot

Residential Lettings

We've had the support of Bidwells for the past 16 years and can't recommend the residential lettings team highly enough. From our experience, if you are looking for support in / around Cambridge with your buy-to-let, go no further than Bidwells!

Milo · 24 September 2025

Agent replied · 4 June 2026

Thank you for your lovely review! We'll be sure to pass this on to the lettings team.

5/5

Trustpilot

Brilliant service from Jess at Bidwells…

Brilliant service from Jess at Bidwells in Trumpington - we were dealing with the delicate task of moving elderly parents across the country, and Jess and her team were supportive from beginning to end, thank you.

Ruth · 2 January 2024

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Highly Efficient & Professional Service

Bidwells have recently started managing our rental property in Cambridge & our only regret is that we didn't switch to them sooner. From start to finish, Niki has been extremely quick, professional & friendly via email, online chats & Zoom. They recommended Martyn Babbs to us who is equally efficient & professional & carried out several maintenance jobs on our behalf.

J · 14 April 2021

Agent replied · 12 June 2024

Thank you for your review, it is really appreciated.

5/5

Trustpilot

Outstanding Support from Tanya at Bidwell’s

Dealing with Tanya from Bidwell's was an absolute pleasure, and she was very responsive, which allowed things to move along quickly, even though we were working across different time zones

Darren · 11 December 2025

Agent replied · 25 December 2025

Thank you for your kind review! I will be sure to pass this onto Tanya.

5/5

Trustpilot

Great service

We recently purchased a house through Bidwells and our experience with them was great. There were several complexities to resolve but these were managed really smoothly and constructively. Communication and responsiveness was excellent throughout.Prior to this, we also rented with Bidwells and they always provided excellent support and communication.We highly recommend Bidwells both for sales and lettings.

MS · 15 April 2021

Agent replied · 12 June 2024

Thank you for your review, it is really appreciated.

5/5

Trustpilot

Great company if you need to rent a house

James helped me a lot in the renting of my house in Cambridge.Highly professional, responsive and helpful. Thanks James & Bidwells team!David

David · 8 July 2024

Agent replied · 24 August 2024

Thank you for your review!

5/5

Trustpilot

Renting with Bidwells

My experience with the Bidwells letting team in Cambridge has been wonderful. Mel Jarvis was supportive every step of the way as I worked through the application and referencing process. She was available when needed and always professional. I look forward to moving into my new home thanks to her excellent and efficient service. Thank you!

Melissa · 7 June 2021

Agent replied · 12 June 2024

Thank you for your lovely review. Wishing you lots of happiness in your new home.

5/5

Trustpilot

Our grateful thanks to Ollie Rivers

We learned the hard way to value the dedication and professionalism of Ollie Rivers and colleagues at the Trumpington office, to whom we turned after receiving dreadful service from another local agent. It proved very difficult to find a buyer for our flat and then there were endless problems over cladding, ground rent and so on. Throughout all this Ollie remained positive, determined to secure a buyer and to complete the sale. We shall be endlessly grateful to him and we recommend him and Bidwells most highly.

Mr · 3 December 2023

Agent replied · 12 June 2024

So glad it all worked out for the best. Thank you for your review.

5/5

Trustpilot

A new tenant

We received excellent and straightforward advice from the Bidwells team who have been thoroughly helpful throughout.

Edward · 3 March 2026

Agent replied · 25 September 2026

Thank you for your kind review!

5/5

Trustpilot

Selling our BTL house

Bidwells manage our BTLs and I recently instructed them to manage the sale of one those properties. All in all it was a very successful exercise and the whole process was well managed. We got the price we were hoping for and it sold pretty quickly, especially considering it was a challenging and historic house and there were tenants still occupying it during the viewings. I would like to take this opportunity to thank Ollie at Bidwells Cambridge for managing the sale so efficiently and keeping the tenants and ourselves regularly informed of developments.

Dave · 19 April 2022

5/5

Trustpilot

Thanks to Warrick Anderson and team for…

Thanks to Warrick Anderson and team for selling our property. From the time the property went on the market to the completion, Warrick was available, clearly experienced and very helpful in chasing the buyers in what eventually proved to be a challenging transaction.

Shafi · 14 November 2022

Agent replied · 12 June 2024

Thanks for your review, it is very much appreciated.

5/5

Trustpilot

Bidwells were excellent

Bidwells were excellent - they found the right buyer quickly, negotiated very well, communicated with us promptly and got the completion over the line despite difficult market circumstances.

Alvison · 10 November 2025

Agent replied · 25 December 2025

Thank you for your kind review!

5/5

Trustpilot

Excellent service from Alex Bloxham

I rented an apartment through Bidwells, and I would say that Alex Bloxham was able to amend a difficult situation that I had, specially at the end of my tenancy. Very important to work with the right person at the agency

Miss · 24 November 2022

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

The Bidwells letting team is excellent

The Bidwells letting team is excellent, full of enthusiastic, professional, prompt and responsive members. A special thanks to Irene, who managed my enquiries and Amber, who is managing my rental and helping me settle into a new home.

Elena · 28 February 2023

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Billy Donaldson

Billy Donaldson handled a complicated sale for us with the utmost professionalism, communication and diligence. A real standout EA that we’ve worked with and would work with again.

Arjun · 23 October 2025

Agent replied · 4 June 2026

Thanks for your lovely review! I'll be sure to pass this on to Billy.

5/5

Trustpilot

Highly recommended.

Dealing with Bidwells has been a joy. Niki was very professional, very prompt in all correspondence and we were kept well informed at every stage. The speed at which the transaction was completed was amazing. Highly recommended!

Rajiv · 23 March 2023

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Jake is amazing…

Jake has been one of the best agents we’ve ever had dealings with. As first time tenants he went above and beyond to help us feel comfortable in our first home and is testament to the service Bidwells provide. Can’t recommend Jake enough!

Sonny · 16 August 2022

Agent replied · 12 June 2024

Thank yo for your lovely review, we have passed this on to Jake and he said thank you.

5/5

Trustpilot

I’m very pleased with Bidwell’s service…

I’m very pleased with Bidwell’s service of helping me find the perfect place to stay, especially Mr James Munro. James is such a kind, warm hearted guy who is really passionate and helpful. I’m appreciated with his professional and high efficiency work. Highly recommended!

Tong · 20 September 2024

5/5

Trustpilot

Excellent Service

Ollie Rivers kept us in loop at all times and was an excellent communicator when selling our home in Ninewells, Cambridge. He made the whole process very easy.We will definitely speak with Ollie/Bidwells first when we purchase or sell another house.

Christopher · 6 October 2022

Agent replied · 12 June 2024

Thanks for your review, it is really appreciated.

5/5

Trustpilot

I telephoned the Norwich office

I telephoned the Norwich office, several times in one day, for help and advice. The lady who answered the phone was extremely helpful, putting me through several times, to another lady, who could deal with my query, who also helpfully answered all my questions each time I called. Both of these young ladies, were very professional, very helpful, polite and caring and extremely kind.I can’t praise them both enough for helping me and my family. Would highly recommend the Norwich Branch.

Tessa · 25 July 2023

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Fantastic professional service

We recently moved to a new build where Rebecca at Bidwells was acting for our purchase. Throughout a very stressful and protracted process caused by issues with the chain below us, she was always there with advice and support, and was instrumental in keeping the chain together and getting us all to exchange and completion. If it wasn't for her, we really don't think we would have managed to secure our lovely new home.

AK · 18 December 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

I have worked with Oliver Rivers on…

I have worked with Oliver Rivers on many occasions at various agencies and he is an asset to Bidwells Estate Agents , always professional , communicative , diplomatic, calm , absolutely honest . Excellent

Kristen · 25 May 2023

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Cambridge house move

Andrew Tucker and the team at Bidwells have been thoroughly helpful, engaged and efficient throughout the home-buying process. From start to finish they were refreshingly helpful and pragmatic, which ultimately meant that our transaction went incredibly smoothly. We are extremely grateful to the Bidwells team for all that they have done.

RJL71 · 22 March 2021

Agent replied · 12 June 2024

Thank you for you lovely review, it is really appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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