Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA heartfelt recommendation
We did the usual ‘beauty parade’ of Cambridge estate agents and were impressed from the outset by Bidwells’ Andrew Tucker’s professionalism and empathy as we embarked on a big life change. Throughout the sales process he expertly represented our interests with potential purchasers and helped us easily clear the inevitable hurdles that popped up during the conveyancing process. With our completion now imminent, we couldn’t recommend Andrew more strongly. When we started to consider a family relocation, we didn’t anticipate becoming cheerleaders for an estate agent! But we now most certainly are for Bidwells’ Andrew Tucker. If you’re considering selling your house, give him a call.
The · 27 July 2022
Agent replied · 12 June 2024
Thank you for your wonderful review, we are glad we could help you with your relocation and help you find your new family home.
★★★★★ 5/5
TrustpilotFantastic!
We worked with the Cambridge Bidwells team and they are completely fantastic and professional right from the initial call to understand our requirements, showing us properties matching those and the post processing after we selected one. They never fail to keep you updated of the progress, the actions you need to take and are always 1 phone call/email away if you need any assistance.We will always be working with them for any our property requirements. Thanks Irene, Tanya, Niki, Mel, Brendon and all the rest of the team.Warm Regards,S R
Throw · 13 April 2022
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotWe recently purchased a house and sold…
We recently purchased a house and sold a property via Bidwells. Both Will and Rebecca helped us dramatically to go through this stressful process. They have been extremely professional, kept us updated at each stage and really worked hard to make us possible for ys to be in our new house for Christmas and new year.
Manosh · 18 December 2025
Agent replied · 25 January 2026
Thank you for your lovely review! I'll be sure to pass this on to Will and Rebecca!
★★★★★ 1/5
GoogleIf I could have given zero or negative stars, I would have done so.
My experience of this estate agent is as a prospective buyer. And, as a result of my experience, I would never buy a property through these people, and suggest you too give them a wide berth.
They provide misleading information regarding properties, both on their website and accompanying brochures. Then, when you ask to withdraw from the purchase because of what you discover about the property, they hit you with extortionate withdrawal fees and blame the client and their client's solicitor, even though the only agreement you have signed is with them.
Even worse, they send you insulting emails trying to make you feel bad about your decision to withdraw. Of course, after complaining about such, they apologise. But the damage has already been done.
Querying the withdrawal fees, which they call "administration fees" doesn't get you far. You get no breakdown of tasks, just that you have been charged for one hour, at a cost of £375+VAT. Wow! That is more than most people earn in a week! Absolutely disgraceful!!
Terry · 28 March 2022
Agent replied · 23 October 2024
Thank you, I have passed your comments on to the relevant team.
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Bidwells. The team was attentive, proactive and supportive throughout the sale of our property. Our Sales Negotiator, Billy, distinguished himself with his professionalism, courtesy, and genuine enthusiasm at every stage and was always readily available to assist. We sincerely appreciate his efforts and would not hesitate to recommend Bidwells to others.
Customer · 24 November 2025
Agent replied · 12 June 2024
Thank you for your lovely review! I will be sure to pass this onto Billy.
★★★★★ 5/5
TrustpilotBeyond what one could expect
Bidwells is the best estate agent I have ever dealt with - very professional, experienced and nice people. I highly recommend them.Ollie Rivers, who is an excellent agent and his team worked diligently to sell my property. Ollie was very communicative and easy to reach to answer questions.Ollie gave invaluable guidance and help every step of the way. He worked well beyond what one could expect, including the recommendation of several damp specialists i could approach as I needed to rectify a damp patch on a wall.I am very grateful to have had Ollie as my agent and couldn’t be happier with the way everything worked out.Jan D
J · 9 December 2021
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotThinking outside the box
I have just had a great experience working with Niki and the team in the lettings department - against all odds she has managed to broker a fabulous deal in a terrible market at the worst time of year for our beloved house in Cambridge - not only that she got it all done and dusted within a couple of weeks. Well done Niki, it's been great working with you!
Peta · 23 December 2022
Agent replied · 12 June 2024
Thanks for your review.
★★★★★ 5/5
TrustpilotAll members of staff were extremely…
All members of staff were extremely helpful, polite, friendly and very prompt with answers to questions. A terrific team that made the whole process easy. We also feel confident that they would be pleased to answer any questions subsequent to completion!
Mr · 22 March 2026
Agent replied · 25 September 2026
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotFirst class and unmatched service
We were guided through the buying process by Andrew Tucker, despite acting for the vendors. He did an excellent job of working with both sides to facilitate a smooth and fast process.Andrew’s attention to detail, consistency and openness allowed for the sale to go through. This is all despite a last minute issue that he helped resolve.He partnered both the vendor and us as buyers. I could not recommend Andrew more highly.
Customer · 28 September 2022
Agent replied · 12 June 2024
Thank you for your lovely feedback, it is very much appreciated.
★★★★★ 5/5
TrustpilotProfessional service, high standards, strong team
As we're working with Bidwells in Cambridge, we're very happy about the service. We feel that their standards are high, we have quick actions, large and strong team as well as positive energy and enthusiasm. Very much hoping to work for the long term.
Altay · 24 February 2026
Agent replied · 25 September 2026
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotFriendly and honest renting process
We found an apartment via Rightmove and got in touch with Bidwells through there. The associate we dealt with, Niki, was very helpful from the get-go. Niki has been very understanding of our situation (being in the middle of a visa application process) and has provided full transparency about the rental process, always being clear about what Bidwells could and could not guarantee given our situation. Furthermore, we have never rented in the UK before and Niki has been very helpful with providing clarifications to all of our questions.
Ida · 28 July 2021
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotAmazing customer service from Bidwells Mel Jarvis & co
My girlfriend and I were looking to find a property to rent within Cambridge and found the market extremely competitive. Having found a property online registered to Bidwells we were put in contact with Mel Jarvis. Mel was extremely helpful from start to finish. Mel kept us up to date regularly and helped us with any queries we had throughout the process. Thanks to Mel we were able to secure a property. We can't thank her enough for the help. Thank you Mel and colleagues at Bidwells.
Nik · 6 July 2021
Agent replied · 12 June 2024
Thank you for your review, it is appreciated.
★★★★★ 5/5
TrustpilotVery happy with Bidwells
Very happy with Bidwells continuing management of the renting out of our Cambridge house.
Anon · 10 September 2026
Agent replied · 25 September 2026
Thank you for your kind review!
★★★★★ 5/5
TrustpilotWarrick and the Team were first class…
Warrick and the Team were first class throughout the whole process of selling our house. The particulars they produced were exceptional and helped us secure a brilliant buyer very quickly at the right price. Warrick then carefully nurtured the whole transaction through to completion without any drama despite our nervousness through; showed great patience and professionalism and reassured us at all times. Thank you sincerely Warrick for your kind and thoughtful attention. Would recommend Warrick without hesitation, a true professional. MJJ
OPJ · 18 December 2020
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotBidwells Cambridge Estate Agent
The sale of our property was very complicated due to Deeds of Variation to change our lease and having to deal with our Estate Management Company, their solicitors, plus Landlord solicitors and finally, our buyers solicitors. Time taken to reach decisions was,to put it politely, a painful and long drawn out procedure...10 months to be precise.We were extremely fortunate to have Ollie Rivers from Bidwells to negotiate us through the minefield. Without his help and enormous input we are convinced that our sale would have failed. We have bought and sold a number of houses in the 40 years and without doubt, Ollie has been the best agent we have ever dealt with, very highly recommended along with his colleagues at Bidwells.
WILLIAM · 11 April 2024
★★★★★ 5/5
TrustpilotExcellent service from a professional…
Excellent service from a professional team. A big thank you to Frances McDermott at the Cambridge office for all her hard work in helping us secure the purchase of our new build home. Quick to respond to our questions, and always willing to help. I would have no hesitation in recommending Frances and Bidwells.
Gordon · 13 November 2023
Agent replied · 12 June 2024
Thanks for your review, we have passed this over to the team.
★★★★★ 5/5
TrustpilotKnowledge, perseverance, responsive, helpful, friendly
Andrew Tucker demonstrated incredibly detailed knowledge of how leasehold flats work, and his perseverance, driving the sale through to completion was exceptional, very ably assisted by Jessica Arnold. Always very responsive, helpful and friendly, I can highly recommend this team and Bidwells indeed more generally.
R · 2 January 2026
Agent replied · 25 January 2026
Thank you for your lovely review! I'll be sure to pass this onto Andrew, Jess and the team!
★★★★★ 5/5
TrustpilotSuperb service from Bidwells throughout!
Bidwells have been nothing short of superb throughout the selling process. We had a long chain and they did a brilliant job of keeping the chain together. We would particularly like to mention Andrew and Jess who were fantastic. They were professional, courteous, and excellent at problem-solving in negotiating unforseen hurdles in the process. We are very grateful!
Matthew · 28 August 2025
Agent replied · 4 June 2026
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotMore than 25 years of top flight service
We have worked with Bidwells for more than 25 years as our estate managers. They have been unfailingly professional, so effective that our property has rarely over all that time been unoccupied for longer than one week.
James · 7 March 2026
Agent replied · 25 September 2026
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotRob couldn't have been more helpful and…
Rob couldn't have been more helpful and supportive from the start to the end of the process. He responded to any requests promptly and professionally and really supported getting the deal over the line. Thank you Rob and Bidwells we love our new home.
CollectPlus · 27 April 2024
Agent replied · 12 June 2024
Thankyou for your review!
★★★★★ 5/5
TrustpilotAndrew Tucker and Bidwells, Cambridge
Andrew Tucker was quite superb. We were the vendors (living at a considerable distance from the property) and were given an enormous amount of help, advice and explanation over the months it took to complete this complex sale. He made the whole process so easy for us and run so smoothly and we are hugely indebted to Andrew and the team, especially Jess Arnold.
Deborah · 29 October 2022
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotExcellent service
We had a very positive experience working with Alex, Irene, Tanya and the team at Bidwells. They were easy to contact and highly professional. Also, the team was very quick, patient and extremely helpful in providing guidance at every step throughout our renting process. We appreciated the user-friendly online platform for handling admin documents.
Daniela · 1 September 2023
Agent replied · 12 June 2024
Thanks for your review
★★★★★ 5/5
TrustpilotFive stars for Jake and the team…
Just finished the process with letting a property in Cambridge with Jake Jackson and Bidwells. Fantastic process with all the post offer particulars. Delightful experience and very professional dealing by Jake and his team. Super easy to work with and was very accessible to us for answering questions and helping things move smoothly. Highly recommend.
M.D.M · 24 July 2023
Agent replied · 12 June 2024
Thank you for your review
★★★★★ 4/5
TrustpilotI am a new customer to this agency
I am a new customer to this agency, staffs were extremely helpful, they assist unconditionally, went through trouble to make my day of viewing pleasant, the ladies Jan and Sharon went beyond their duty to make the experience comfortable for a new customer, I wish them and their agent all the best and looking forward to be able to buy my first property with their assistance.
Ladan · 22 May 2022
Agent replied · 12 June 2024
Thanks for your review, it is very much appreciated.
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