Trusted Agent profile Β· Norwich Β· Norfolk
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299 reviews across 1 platform
2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Norwich, Norfolk, at 2 Riverside Centre, is rated 4.5 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.5.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleMe and my partner decided to rent a property together for the first time, and can honestly say we felt very supported and helped throughout. We had Genevieve guiding us the way and she was so helpful, very well trained and made the process so easy. Couldn't of asked for a better first time move. 5*
Hi Elizabeth, many thanks for your lovely 5* review. Great that Genevieve was professional and helpful in your search for your new home. Best wishes, Tracey.
5/5
GoogleGood landlord and good agency.
Thanks Elue for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKudos to Erika and Abbotts for helping us with the property and smooth renting process.
Thank you for taking the time to leave us this tremendous 5* review Nishanth. Kind regards, Lucy, Customer Relations.
5/5
GoogleA great office to find you home and full of energy and hospitable Thanx for all the team specially .. Danielle Lovett Lettings Manager
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Braydn, who was both professional and very responsive when I needed support and advice on selling a property. I won't go into details on why this was a tricky sale on a public forum, but I greatly appreciated the support. Thank you!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have had a really positive experience renting with Abbotts. Everyone I have spoken to has been very polite, helpful and professional. Any queries are dealt with in a timely manner. I am really happy to be renting through Abbotts; they have an amazing team.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleA fantastic experience from beginning to end with Abbots throughout my sale. Very professional and exceptional service, particularly from Danielle Lovett who was managing my case. Very highly recommended
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbbott's in Norwich has not only rented a property for us where other agents have failed they also spent a long time explaining how to make my property safe and legal where other agents failed to do so! i feel much happier moving forward letting my property now. thanks matthew and team!
Hi Lisa, thank you for your 5* review. Wonderful to read that you felt supported in letting your property with the help of the team at Abbotts. Best wishes, Tracey.
5/5
GoogleI have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAbbotts have just sold my house and everyone I have dealt with from valuation to completion has been very friendly and helpful. I have been kept informed throughout. Would definitely use Abbotts againPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is my first experience renting a house, and Christopher at Abbotts has made it a very smooth and easy to understand process. Extremely responsive, charming and helpful at all times. Promote Chris to king of the estate agents effective immediately πPositiveResponsiveness, Professionalism
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe couldn't have wished for a better service, quick responses and very polite and cheerful staff, I have no negative thought about them
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe've enjoyed prompt, polite & friendly service from Chris Fulcher who has been instrumental in taking away some of the stress associated with moving. Also a mention of Genevieve's pleasant and professional 'phone manner. Both a credit to their company.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI found the Abbootts team to be very efficient. Christina in particular was very professional and kept us informed of any advances with the sale of our house immediately, she had a 'nothing is too much trouble approach' We would recommend Abbotts and hope to use them again ourselves in the future.
Thank you for the five star review! The team at Abbotts, Norwich-City, pride themselves on their personal and straightforward service and it's great to hear that you were able to benefit from this. I am so pleased that you would recommend the branch to others. I will make sure this wonderful review is passed along to Christina and the entire team at the branch. Many thanks.
5/5
GoogleAbbotts have just sold me a new home, and I'm very grateful for their help. They were responsive and communicative, and proactive in helping the sale to go through. Thanks to everyone on the team!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful, easy move in helped in assisting me with any questions. Highly recommend.
David Davidson thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat incredible service Abbotts provided to ensure our house sale (and purchase with a different agent!!) went ahead as we'd hoped. They were helpful, efficient and, importantly, proactive. They really cared about us getting the result we wanted. Can't thank them enough. These people are real professionals. A BIG thank you.
Hi Barry, Congratulations on the sale of your property! The Abbotts team in Norwich-City, aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale and onward purchase! I will pass on your wonderful review to the entire team at the branch. Kind Regards.
5/5
GoogleChristopher Fulcher from Abbott's has provided a professional and informative service throughout setting up my property for rental, helping me navigate the process and providing timely and helpful advice, so thank you so much to all the Abbott's team!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe've enjoyed prompt, polite & friendly service from Chris Fulcher who has been instrumental in taking away some of the stress associated with moving. Also a mention of Genevieve's pleasant and professional 'phone manner. Both a credit to their company.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleDan and the Lettings team in Norwich have been great. They have provided me with great advise and answer all of my questions. I have always been a little unsure about lettings my property however they made the process easy and simple. I would definitely recommend
Thank you Scott, your kind words are very much appreciated, best wishes, Mark
5/5
GoogleChris at the Norwich abbots branch was friendly, professional, helpful and efficient. We were kept inform during our move and he went beyond what we expected in terms of customer service. We highly recommend chris if you wish to move house.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMany thanks to kerry and Jenna for the wonderful customer service, and for just being brilliant! Would recommend to a friend!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGenevieve at Abbottβs was brilliant. Couldnβt fault anything. Helped me and my partner into our first home with no problems at all. Quick response time to emails and any question was always answered in detail and we were never left wondering. Would 100% recommend.
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
1/5
GoogleBeen waiting for any reply from them for about two weeks, send emails, tryed to call no response what so ever.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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