AbbotFox Norwich reviews

★★★★★ 5/5

Google

Bought and sold through Sammie a few times over the years. Always professional. Sammie does her best to to try and ensure a smooth hassle free process. I would highly recommend dealing with Sammie if you are buying or selling property.

Pippa · 22 May 2023

★★★★★ 5/5

Facebook

Having used Abbotfox and always found them very efficient and up to speed with everything. Recommended to friends and they have been equally impressed with the service they have received . As an ex Firefighter it was very pleasing to see how they have been supporting the emergency services with their Blue Friday campaign during these difficult times .

Andrew · 16 December 2020

★★★★★ 5/5

Google

Low level chasing and input was just what we needed. Our purchase went through very smoothly. Thanks to all the staff in Norwich office. Xx

Tina · 22 May 2024

★★★★★ 5/5

Google

Jack, Jem and, most of all, Sam at abbotFox were incredibly helpful in getting me through the rollercoaster ride that purchasing my new home became.

Justin · 22 May 2024

★★★★★ 5/5

Google

Maddi showed me and my partner round a flat at Skipper house today and was very helpful answering any questions we had about the place.

Lucy · 22 May 2024

★★★★★ 1/5

Google

They post fake ads of already let student houses that are nice then say “sorry it’s just gone” when it was never available the show you rubbish houses. 4 of the houses we inquired about were already let and week ago and are still up there. …

R · 8 October 2022

★★★★★ 5/5

Google

The service that I have received from abbotFox has been first class - all credit to Simon Tyler who kept me fully informed at all times. Simon was friendly, professional and delivered on all of his promises. He rang me when he said he was …

Sue · 8 October 2019

★★★★★ 5/5

Google

The abbotFox lettings team quickly found a tenant for our apartment and efficiently managed all the necessary paperwork. The property management team, notably James, provided exemplary service and support throughout the 3+ years our …

Trevor · 30 September 2023

★★★★★ 5/5

Google

We had an outstanding experience with Abbotfox estate agents, and must commend Samuel for his exceptional professionalism. His attention to detail and courteous demeanor truly set him apart. Samuel's expertise and dedication made our …

Haakon · 30 September 2023

★★★★★ 5/5

Google

Amazing customer service and brilliant communication throughout from Isabella. Incredibly helpful and knowledgeable throughout my entire experience with your company. Thank you 😊 …

Rebecca · 22 May 2024

★★★★★ 5/5

Trustpilot

Been really happy with the process as a…

Been really happy with the process as a whole. Been kept fully up to date by the sales team and they even helped me with negotiating an offer on my next property through a different agent. Would 100% recommend them.

Kerri · 7 May 2021

★★★★★ 1/5

Trustpilot

Absolutely awful

Used them for a few years to let out a flat I own and they've proven to be completely incompetent and have cost me thousands through their across the board mismanagement of the place.

Dominic · 15 April 2025

★★★★★ 1/5

Trustpilot

Terrible

Terrible. Me and my partner viewed a flat and put a holding fee on it the same day. Three days later and we still had not heard anything so we called them. They said the man we had been dealing with had gone on holiday and so would let the person taking over for him know and call us back. They did not call back and we had to keep chasing them up. Long story short we are supposed to move in in 2 days and still have not received a contract and if it hadn't been for us constantly calling them we would have had no contact from them whatsoever. Stil unsure as to what is happening, am I moving in in 2 days or not? If I could go back in time I would not have sent them the holding fee and would have avoided them entirely.

Lauren · 25 July 2022

★★★★★ 5/5

Google

Brilliant experience through abbot fox, had a leak in my flat, gave abbot fox a call and got put through to Lauren newby who manages my building, she got the issue sorted with in the hour. The way she dealt with the issue was fantastically. Credit to the company!

Theo · 22 May 2022

★★★★★ 5/5

Google

My son and I recently went through abbotfox to enquire about and view some properties. The customer service and efficiency was really good, Isabella in particular was very helpful and professional. I would definitely recommend

Jay · 27 August 2023

★★★★★ 5/5

Trustpilot

Excellent service

I have recently been in contact with Abbotfox regarding advice on selling my property. Jack Parr was extremely helpful, knowledgeable and happy to go that extra mile to provide an excellent service. I would not hesitate to recommend this company.

Karen · 26 January 2021

★★★★★ 5/5

Google

I have been dealing with James Moore in the property management department for a while now. He is a real asset to abbotFox and having previously been employed as a Lettings Manager I know hard he works in order to fulfil his duties. He …

Christine · 8 October 2022

★★★★★ 5/5

Google

William came across as very approchable friendly smart and his knowledge and experience of the properties we were after made it a joy to talk yo him We left details of what was needed and i look forward to hearing.and dealing with william in the future. Much appreciated.

David · 22 May 2022

★★★★★ 5/5

Google

Amazing customer service from the guys at Abbotfox. We recently sold our house and they were nothing but supportive and professional the whole way through. Always on hand and available when needed. Can’t recommend highly enough. Thanks guys

Holly · 22 May 2023

★★★★★ 5/5

Google

Excellent customer service, from simple enquiry’s to niche questions. Every email responded to within 24 hours and every phone call answered or a call back within the day. Very happy I chose AbbotFox to look after my investment.

Oliver · 22 May 2023

★★★★★ 1/5

Trustpilot

Terrible customer service

Long story short, viewed a property, put in an offer was advised they would speak with the vendor & let us know. 4 days passed, I emailed in asking for an update, got a call back. They confused me with another buyer on a different property. Corrected him and asked what's going on with it, got told another offer had been put in he would look into it and let me know. Hours later. Hear nothing and see that it's sold subject to contract online. Thanks for the honesty. Will be avoiding in the future.

Jade · 16 May 2022

★★★★★ 3/5

Google

Quick to respond to emails and make contact. Had to wait a long time at property for every viewing every time. One time I waited nearly an hour. Twice there was confusion over keys. I also stipulated several concerns before buying and they said they’d sort them but they didn’t. Time from offer to buying was swift though.

Lauren · 22 May 2020

★★★★★ 5/5

Yell

Very helpful

A great service from all involved in helping me purchase a property. Really impressed by the communication especially. They kept me fully up to date and informed of new properties and updated me more than my solicitor during the purchase. Would have been a lot longer without the team. Thank you

JezP-9 · 20 November 2021

★★★★★ 5/5

Google

I have been dealing with team at abbotFox for many years now. I always found them very professional, trustworthy and admire their can do attitude which sets them apart from competition. …

Drahomir · 8 October 2023