Every review we hold for the Northwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5* isn’t enough for Swetenhans Northwich. My partner and I have just bought our first home and from day one we’ve worked with Georgia and the team. Nothing was ever too much for them, they did all the chasing and messing around, kept of top of everything for us as we were brand new to this experience but the whole way we felt 100% comfortable. Advice and help was given whenever we asked and even popping in for help with solicitors documents which blew my mind, again, no trouble. Honestly made this so called “stressful” experience so laid back and simple with the help and experience this fantastic place and team have to offer. WOULD HIGHLY RECOMMEND! Thank you again Swetenhams Northwich!
Alex & Somayya
Name · 11 November 2023
★★★★★ 5/5
GoogleBeing both a landlord and business owner serving the letting agent community I can honestly say that the service from Nathan and April is second to none. Professional, polite and positive, they’re a great team that champion the Swetenhams good name.
Mark · 11 March 2024
Agent replied · 9 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Mark McKay. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding service from Nathan and Hannah with renting out my three bedroom property. They found excellent tenants and quickly too! I liked the detail of the referencing process and the paperwork was issued nice and quickly. Very impressive service and I will be renting out my other properties with them for certain. Great work from Swetenhams Northwich
Greg · 12 June 2025
Agent replied · 12 November 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI received excellent service from these agents .
In particular from their Lettings manager Mr Adam Fahy whose customer service was beyond what we tend to settle for nowadays .
There were a few hurdles and he approached them in a tenacious fashion and is an asset to Swetenhams.
Even processing my application on his day off !
I can definitely recommend this company to any potential landlords or tenants.
Duncan · 12 June 2020
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Swetenhams team provided a five-star service!
★★★★★ 5/5
GoogleI have recently let my property with Sweatmans of Northwich and I would just like to say that if you are thinking of letting your property or in my case wish to change agents then Sweatmans are the team to go to especially Shannon who was brilliant in firstly setting up the viewings and her communication during the negotiations was very good at all times and the property was let within a week to a very nice couple I would definitely recommend Sweatmans
Desmond · 12 June 2023
★★★★★ 5/5
Google5* isn’t enough for Swetenhans Northwich. My partner and I have just bought our first home and from day one we’ve worked with Georgia and the team. Nothing was ever too much for them, they did all the chasing and messing around, kept of top of everything for us as we were brand new to this experience but the whole way we felt 100% comfortable. Advice and help was given whenever we asked and even popping in for help with solicitors documents which blew my mind, again, no trouble. Honestly made this so called “stressful” experience so laid back and simple with the help and experience this fantastic place and team have to offer. WOULD HIGHLY RECOMMEND! Thank you again Swetenhams Northwich!
Alex & Somayya
Alex · 12 June 2023
★★★★★ 5/5
GoogleWe had the pleasure to have Georgia Greenwood as our Mortgage consultant who has helped us from having no idea as to what the application process was like to having an offer from a lender! The process wasn't easy with our original choice of lender having a long turn-around time between queries but Georgia and Natasha were persistent and determined to get us a mortgage offer and were always available for a call / email. Georgia was very flexible with mortgage appointments and stayed after hours to accommodate for the fact we work 9-5 and wouldn't have been able to make an appointment during their business hours. Thank you both, Georgia and Natasha!
James · 12 June 2023
★★★★★ 5/5
GoogleGerry and Shannon were possibly the best agents I have dealt with, in this case as a tenant. I have worked with many agents as a landlord, buyer, seller and tenant, and their care, attention to detail, personal involvement from the beginning of the process, to getting the keys to our home, and follow up after has been outstanding. I would highly recommend them, and Swetenhams, to anyone looking for excellent knowledge, customer service, speed and care, they were and still are superb people who are fantastic at what they do.
Samantha · 12 June 2023
★★★★★ 1/5
GoogleBeing a cash buyer I phoned 10.30am on a Monday to book a viewing, a woman took a lot of personal details regarding my finances and promised a sales person would call me. I heard nothing back by late on Tuesday so messaged for the attention of the manager, 24 hours later no response. If you want to sell a house my experience tells me not to use them. Extremely poor performance and I worry about GDPR as my personal information is floating about with them. They haven’t helped my poor opinion of estate agents.
Speak · 6 June 2024
Agent replied · 11 June 2024
Hello, we're sorry to hear about your experience. Please contact complianceresidential@sequencehome.co.uk with any concerns regarding your personal information. We appreciate your feedback and will address this internally. Thank you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Swetenhams have been great - Professional and approachable. From the initial contact and valuation of my home to the sale and all the activities in between. A member of the team has always been available to advise and support when required and they they have kept me updated during the process. The information on the Swetenhams client website is also really useful. Thank you all!
C · 2 December 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte was a great help with every aspect of our move, she organised a viewing really quickly, gave us all the information we needed during the viewing (even provided us with a tape measure as we had forgotten ours!!). She kept us upto date during the whole process, and even stayed late one night so that we could collect our keys for the house! Thank you Charlotte!!
Charlotte · 12 June 2020
Agent replied · 11 June 2024
Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review.
We are so happy to hear Charlotte helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleSwetenhams has been a life saviour ! We were looking for a flat last minute and had only a few days to find something in Northwich. Charlotte was here to guide us around a city we don't know and found us our flat. She stopped everything to help us out that day so thank you so much Charlotte ! Smooth communication, accomodating and very friendly team.
Camille · 12 June 2020
Agent replied · 11 June 2024
Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review.
We are so happy to hear Charlotte and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleNathan and Hannah were fantastic they helped us find the perfect house and quickly too!
Would highly recommend 👌 …
Stephen · 9 November 2024
Agent replied · 9 December 2024
Many thanks Stephen for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Northwich branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNathan and April were both lovely and extremely helpful. The process was nice and easy thanks to them, with excellent communication along the way too, thanks for all the help!:)
Caitlin · 12 May 2024
Agent replied · 11 June 2024
Caitlin Drinkwater thanks for leaving us your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been to mortgage appointments and found the staff to be very friendly. The mortgage adviser was great, and I would recommend them 100% to anyone looking for a mortgage. Don't waste your money elsewhere; they help you understand the history and value of a house, which is essential when bidding or negotiating.
Yaswanth · 27 April 2025
Agent replied · 17 April 2026
Thank you so much for your kind words! We are so glad that you had a positive experience with our staff and mortgage adviser. Our team takes pride in providing exceptional service and helping our clients understand the process of securing a … More
★★★★★ 5/5
GoogleRecently bought a house and Holly showed us round and dealt with the purchase.
She was great throughout with us never having to chase things up or chase information.
Thanks Holly for making it a pleasant transaction
Steve · 14 November 2023
Agent replied · 11 June 2024
Thank you Steve for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI recently took a house with swetenhams and the amazing help of Charlotte who also always had a smile on her face! She made the whole process very easy for us and was always on hand to answer any questions we had. What is usually a very stressful time, Charlotte made fun and exciting. Couldn’t recommend more, thank you!PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 25 August 2020
Agent replied · 11 June 2024
Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review.
We are so happy to hear Charlotte and the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleGeorgia the mortgage advisor has been nothing but helpful and kind trying to sort our mortgage with us. our first option let us down but Georgia didnt give up on us and helped us secure our first mortgage with a different advisor. Georgia is such a lovely person and so down to earth, and i wouldnt hesitate in recommending her to anyone looking to get a mortgage in the future! Thank you Georgia! :)
Becky · 12 June 2023
★★★★★ 5/5
GoogleGeorgia was very good at explaining the whole mortgage thing to us ,1st time buyers. She made the process clear and straightforward. Communication is also very good, she'll ring/email back quickly if you have any questions
Daniel · 14 November 2023
Agent replied · 11 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have nothing but high praise for the quality service & care & attention of all the staff including Holly, Elenor & Julie at the Northwich branch. My main contact for selling my son’s house whilst he is overseas was Holly who was truly excellent & kept me fully informed throughout all the legal procedures & to its conclusion. Holly has moved to a new opportunity based in Leeds & I’m certain she will be a great asset in her new employment. We wish her every success for the future. If we ever decide to move house we would have no hesitate to using Swetenhams again.
Robert · 10 February 2024
Agent replied · 9 June 2024
It’s really lovely to read another 5* review Robert. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn’t recommend Georgia and the rest of the team at Swetenhams more. Georgia went above and beyond to help us get the mortgage we needed and kept us informed on every step of the way. We couldn’t be more grateful for her helping us to buy our first home. The rest of the team were also all so welcoming and helpful in every way they could be. Thank you to you all.
Poppy · 12 June 2023
★★★★★ 5/5
GoogleApril was so helpful. We moved from Yorkshire to Northwich and helped us find a great place to make a home
Thank you 😊 …
Ashleigh · 12 May 2024
Agent replied · 11 June 2024
Thank you for your glowing 5* review Ashleigh Patterson. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommended. Used them in 2016 to buy our house for which we have always had a helpful hand from Gary regarding our mortgage. Eleanor is amazing and so super positive and helpful for getting the house back on the market. Thank you to Charlotte all her help and support finding a buyer and keeping us in the loop every step of the way. They go above and beyond. Amazing service.
Gareth · 12 June 2023
★★★★★ 5/5
GoogleNathan and April were absolutely lovely to my partner and I during our moving process!
Really professional and kept us up to date on what was going on throughout the process.
I’d highly recommend.
Chloe · 15 October 2023
Agent replied · 11 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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