Trusted Agent profile · Northwich
★★★★★
1,043 reviews across 2 platforms
Winnington Avenue, Northwich, CW8 4FT
Anwyl Homes's office in Northwich, at Winnington Avenue, is rated 4.6 out of 5 across 1,043 reviews on two platforms, including 17 Google reviews rated 4.2.
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
5/5
TrustpilotPete - customer care
Pete from customer care came today to finish off interior decor around the back door and some settling cracks in paintwork. Couldn’t be happier with his work, extremely tidy and respectful of the property, and great finish to the jobs. Thank you!
Hi Sarah, thank you for your review about Pete, one of our Customer Service Technicians. We have passed this on to him and know how much he appreciated the feedback.
5/5
TrustpilotJosh was great very pleasant and went…
Josh was great very pleasant and went the extra mile.
5/5
TrustpilotHad Lee Ashworth here today to look at…
Had Lee Ashworth here today to look at the door lock as it wasnt working he's done a fix until the parts ready one the 23rd very nice man and see you on Thurs 23rd thanks
Thanks Ryan, hope it all got sorted on the 23rd!
5/5
TrustpilotRichard Nelson
Richard came to complete some mastic work on our garden wall. He was on time and kept us informed every step of the way. He was very professional and friendly. A credit to Anwyl!
Hi Caroline, thank you for this review!
5/5
TrustpilotAll in all very good!
Bought my home in Jun'21 and had the usual snags and such, but the guys on site, especially Gaz were incredibly helpful in getting everything sorted around my schedule. House is a great size and some nice features I wasn't expecting so have to say I have zero complaints!!
5/5
TrustpilotQueens meadow Shavington
Queens meadow ShavingtonNeil&sam have been very polite and helpful around the site since I moved in. Nothing is too much for them, very appreciative of the support and advice they have given.
Hi Chelsea, thank you for leaving this review about our Queens Meadow development, all our team work really hard to provide a high quality home along with great service so it's nice to hear when they're getting it right.
5/5
TrustpilotSite manager
I just wanted to let you know how wonderful Nathan (the site manager) has been at sorting out our snags. Not only is he extremely friendly but he also is very organised and has dealt with all our issues professionally and in a timely manner. He really is a credit to Anywl.
Hi Emily, thank you for your review about Nathan, he has been working really hard to get things sorted for our homeowners, so I know how much he will appreciate your comments. Thank you.
5/5
TrustpilotGreat workmanship shown by Chris Anwyl Technician
Chris attended my property to fix some snags and he was friendly, efficient and has done a brilliant job. He completes jobs with care and precision and with a great finish. He was sure to inform me exactly what he has done before leaving and made sure I was happy with the finished result.
Hi Sophie, thank you for your great review about Chris and his work. All our team work hard to ensure they communicate well and produce a high quality of work so they really appreciate the feedback, thank you!
5/5
TrustpilotThe team at Edenhurst Grange have been…
The team at Edenhurst Grange have been amazing and really helpful with the moving in process and helping us settle in our new home. Shaun and Paul have been great with little issues we’ve had and even helped us when they didn’t have too. Love our new house thanks to the Anwyl Edenhurst Grange team.
Hi Anthony, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
5/5
TrustpilotChris Appleton very friendly
Chris Appleton very friendly, polite, very chatty :) took care my belongings while carrying out the work. He would be welcome back no problem. Thank you
Thank you!
5/5
TrustpilotReally good house to live in with two…
Really good house to live in with two parking spaces. Excellent work with nice details. Good customer service with care.
5/5
TrustpilotSatisfied work by customer care technician
Lee attended on time, started the work with care. He is thoughtful, and proactively adjusted our front door when he felt struggle to lock. He has been really careful to our furniture and conducted a very high quality work. He definitely has the pride on his work!
Hi Haitong, thank you for your review about Lee, one of our Customer Service Technicians, he really appreciated your feedback!
5/5
TrustpilotWe’ve had a great experience…
We’ve had a smooth experience throughout our purchase at Deva Green. From start to finish the service has been excellent.
5/5
TrustpilotMoved into new house Winnington…
Moved into new house Winnington December 2023, for a new build, was happy with the quality and finish of the house, snags dealt with quickly and efficiently by the site manager Scott & Keith.
Hi Tony, thank you for your comments about Scott & Keith but also about the quality and finish of your home, it's great to hear.
5/5
TrustpilotGreat service
Great service, professional and friendly very courteous and always helpful with a willingness to go the extra “ mile” to get the job done. A credit to Anwyl.
Thanks Mike.
5/5
TrustpilotCustomer service technician
Richard Nelson attended some of the long standing problems with my house today. He did a wonderful job. He explained me the problem and how he is going to fix them. All work done is very professional. Happy with his service.
Hi Prateek, thank you for your review about Richard and the work he completed in your home. We immediately passed it on to him and know how much he appreciated it, thanks again!
5/5
TrustpilotLee & Josh replaced our front door sill…
Lee & Josh replaced our front door sill today, they’ve done a fab job and fixed issues that weren’t on their list to do! Both amazing at what they do. Thank you both again☺️
Thank you Ella!
5/5
TrustpilotQuick and professional
Quick and professional, straight to the point and easy to understand and get along with. Good taste in music
1/5
TrustpilotAfter sales services shocking.
After sales shocking at Victoria Mills site. After 8 months house full of crack and snags not completed. We were told we had to maintain them ourselves as it's expected once the plaster sets. 2 year warranty is a scam. Absolutely ridiculous.
Hi, we're really sorry to read this review, some shrinkage cracks in a new build home are to be expected, caused as your home dries out. However, if these are wider than a £1 coin or get bigger over time, please do get in touch with Customer Services who will be happy to help. Whilst your developer warranty doesn't cover everything in your home, we will investigate and resolve anything that is a build defect. We hope this helps.
5/5
TrustpilotAmazing service from Ian
Ian, the site manager, has been so helpful, friendly and polite throughout our moving in experience. Any questions that we had were answered promptly and any time we had any slight concerns, these were followed up straight away. Thank you for doing a great job with our house!
Hi Emily, thank you for taking the time to leave this review about Ian, our Site Manager. It was also lovely to read how happy you are with your house! Thanks again!
5/5
TrustpilotReview for international buyers
Being an international HK buyer, I find the sales representative, Mr. Will Waterworth, very helpful to get me through the purchase process. The clear and detailed explanation in the meeting settle all important issues for a new buyer with little knowledge of UK property market and pave the good way for future arrangement.
Hi Vincent, Thank you for leaving this review about a member of our sales team, Will. It's great to read how much he helped you with the purchase of your property, we wish you lots of happiness in your New Home!
5/5
TrustpilotLee Ashworth did a fab job repairing…
Lee Ashworth did a fab job repairing the silicone in the bathroom. Very professional. Would be good if I could get some more of my outstanding 4 week call items sorted this efficiently.
Hi Adam, thank you for your feedback about Lee, if you do need any help with your 4 week call items please get in touch with Customer Services who will be happy to give the site team a chase for you. They can be contacted via the webform on our website or by calling 03300 244955.
5/5
TrustpilotLee and Sophie
Lee came over with his assistant Sophie to seal a toilet in my house. He was really friendly and polite, and even aligned my front door so it closes properly because he noticed it was slightly out of line. Great service from a lovely team!
Hi Vicky, thank you for your review about Lee and Sophie in our Customer Service team. It's great to read they looked after you so well!
5/5
TrustpilotGreat service
Chris from Anwyl came to reseal around the bath. Very professional and friendly and came when expected. Thank you very much Chris!
Thanks Rich!
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